Repaired. Restored. Given a whole new life. Robert has…read moregifted our parlor clock with another century.... and probably longer. Highly recommended local business.

Bob is an incredible craftsman. His attention to detail and very reasonable pricing is why I have…read morehim service all my clocks.

My elderly parents brought my grandmother's watch to this shop to be repaired so they could give it…read moreto me as a wedding gift. The watch remained with the shop for approximately four months, and in the end, the repair was not completed. When my parents asked for the watch back, they were told they would have to pay the full repair price even though the watch had not been repaired. They offered to compensate the owner for his time and effort, understanding that some work may have been attempted, but he refused and would not return the watch unless they paid the full amount originally quoted for the repair. Because the watch has significant sentimental value, my parents felt they had no choice but to pay in order to get it back. The entire experience was frustrating and upsetting, especially given their age and the emotional importance of the watch. Based on our experience, I would not recommend this business. If you leave a valuable or sentimental item here, make sure you have a clear written agreement regarding costs and what happens if the repair cannot be completed.

I agree with the other 1 star reviews. He ruined my Omega to obsebilly put a crystal on; I didnt…read moreget why he was telling me about taking watch apart etc. - made little sense. So I ended paying him $20 to ruin my watch. My only recourse is small claims court and it's not worth my time. DO NOT GO TO THIS GUY. He is essentially greedy and incompetent. Aaron

Dropped off a clock for service. Nice shop very professional. Works on a wide range of clocks…read more Expect a couple months for service to be completed. Good selection of antique clocks for sale in front of shop. Two individuals performing service. Strongly recommended.

I inherited a family heirloom grandfather clock that says Dublin 1824 on the clock face. It ran…read morefine for 15 years after John's Clocks (now retired) got it running back in 2009, but it had taken him one overhaul and 10 follow-up visits to get it running smoothly. Fast forward to spring 2025 when I tried to adjust the timing myself and ended up breaking a part. Based on John's recommendation, I called Phil who picked it up and had it at his shop for several months. He had to manufacture a part as well as make numerous adjustments. It took several more home visits and another stay at his shop to finally get it running smoothly. Phil's price was reasonable and although it took a while to get the clock perfectly balanced, he always made it clear I could keep calling him back until it ran smoothly. To other customers, I would say to keep in mind this is not like a 2-hour engine tune-up, especially for grandfather clocks.

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

watch out.... she charges for time when she's disposed and Not working on the clock. We got charged…read morefor overtime while she was taking care of her personal needs. We would not recommend their services to our friends.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

The owner died in December, 2021, which would certainly explain his lack of response. Try James…read moreStandish Clock Repair in West Hartford - he took care of a problem clock for me.

From the owner: |Year Established: 1982.read more

We had a very uncomfortable experience here. The owner made us feel unwelcome, and we ended up…read moreleaving shortly after arriving. There were also some offensive and outdated items on display that made us feel uneasy. Not a place I'd recommend.

What can I say? Don is a terrific human being!! I brought some old antique paintings and my…read moreMother's Diamond wedding ring for Don to look at. He took the time to educate me on the status of the industry and where it is going. I was very impressed with his vast knowledge and experience. He even referred me to a contact of his that was a Gem specialist. Though Don buys and sells jewelry, Diamonds are not his forte. When I met with his contact, he was just as great as Don and imbued all the great human qualities that Don has including: Extensive expertise in his field going back 2 generations, Honest to a "T", Fair, very personable, a good listener, really caring about his customers and not treating them like less than or cash machines, impeccable character and moral compass. Please visit him whether you're buying or selling antiques or jewelry. He's the BEST!