I unfortunately gave a very poor review of RC this past week though boing that I was reviewing a home warranty company. I let emotion get in my way and I want to let Richard and all the hardw employees know I hat what I did was unfair and unwarranted. I spoke with Richard after the review and a better and more understanding person I could not find. He bent over backwards to help make a bad situation the best it could be. I leave my highest regards for this company and for the way they conduct their small business. Stephan Ranhosky read more

It took them over 3 days to come by for a brief visit to tell me that my unit "worked" because it technically "came on" although it would not cool my home. 3 small children in the home and they reported back to the warranty company that it works HOWEVER they could offer me a hefty priced upgrade that they could finance for me. They "cleaned" a condensation line and were on their way. Nothing resolved. Slow to get their, no idea what they were doing, left the house as hot as it was when they arrived and called it "problem solved". If this company is your only option, RUN. I would give ZERO stars if this was an option. read more

Avoid!! Avoid!! Avoid!! The reviews online for this company speak the truth. I should have never allowed service from this company. I placed a service request for repair the and instead of diagnosing a leak the techs first choice was to replace parts. After the first part replacement, the outdoor unit began to act up and spray freon into the sky spotted by our neighbor. Then the tech needed to replace the condenser fan, then it was one thing after another since April 2026 and now after this company came back out on June 22, 2026, I'm stuck without any a/c in the home with a pet who cant fend for themself. The report only mentioned installing a replacement (refurbished) compressor. Received second opinion and that technician states that the work done was substandard/poor considering the age/condition of the unit. This is absolutely unacceptable for any company to create problems to secure additional work orders read more

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Proceed With Extreme Caution I filed a claim with my home warranty company on January 31st due to my downstairs heat not working properly during extremely cold weather. RC Heating and Air was dispatched and came out on February 3rd. At the time of the visit, I explained clearly that: * The unit would blow heat only when outside temperatures rose * Once temperatures dropped below 20 degrees, the unit stopped pushing heat entirely * Multiple neighbors were experiencing similar cold-weather HVAC issues After RC Heating and Air assessed the unit, I was given a quote showing $1,400 in out-of-pocket costs for items supposedly not covered by my home warranty (the warranty company was covering a control panel and labor, which oddly were not listed in RC's quote). Here's where things went downhill fast. After RC Heating and Air's visit, the unit stopped working altogether. Before they came, the heat would at least kick on during warmer parts of the day. After their visit? No heat at all. Period. I called RC Heating and Air to ask if repairs could be done in phases, especially since we were in the middle of freezing temperatures, ice, and snow. I was told no--that all parts had to be purchased at once and that I had to pay the entire $1,400 upfront. I asked for one day to think about it. The very next day, I received a voicemail stating that if I didn't respond by the end of the day, my file would be closed. This was incredibly frustrating, especially since my home warranty company explicitly told me there was no rush and that I was entitled to seek a second opinion. The pressure tactics alone didn't sit right with me--so I trusted my gut and got another HVAC company involved. Best decision I made. The second technician reviewed RC's findings and immediately discovered that a component had been unplugged in the attic, which prevented the unit from coming on at all. Once that piece was plugged back in, the system fired right up and worked perfectly. No $1,400 repair. No additional parts. No issues. Just integrity and honesty--something RC Heating and Air clearly lacked in this situation. I don't know how a "professional" HVAC assessment misses (or causes) something that simple, but I do know this: my unit worked worse after they touched it, and the unnecessary pressure to pay thousands of dollars during a winter storm was unacceptable. If you value honesty, transparency, and ethical service--RUN from this company. Thank God for contractors who actually know what they're doing and operate with integrity. read more

RC Heating & Air - Heating & Air Conditioning/HVAC Near Me

I have a 2-10 home warranty and opened a service ticket to for lack of heat. RC Heating and Air diagnosed the problem and 2-10 approved replacement of the heating strips in the heat pump. RC indicated that they could not complete that task without other non-warranty work being completed first. I am not happy about the conversation. I'll be looking for someone else. read more

AC hadn't been working properly for about two weeks so we finally broke down and utilize our home warranty services. The home warranty dispatched RC heating and the technician advised me that he would have a quote submitted just for me to be told by my warranty. He said he couldn't access the unit at all, which is something totally different for what he provided me to there is a fee associated with them coming out so that was $125 down the drain read more

Avoid at all costs!! The reviews are real and true to the nature of this company!! I should have never allowed this company to be sent by AHS. I placed a service request for an a/c tune up and everything was working perfect before the service request. Now, here I am hours later and nothing is blowing out by heat. My unit and zone board were just replaced during the first week of Aug 2025 and now after this company has come out on today, April 21, 2026 I'm sick without any a/c with a child in the home and myself working 2 jobs out of the home. read more

Great service team and great office personnel. A call was returned within 20 minutes of my request. Madi is the greatest, she put me onvthe schedule THAT DAY. Richard THE OWNER came out and was very honest inwhat my needs were. He has a great team of technicians (Danny, Kevin and another pleasant young man, sorry I don't remember his name) they are very professional,knowledgeable and efficient. They cleaned up behind themselves, communicated everything i needed to knew. Madi and Melissa stayed in touch consistently and went above and beyond with my Homeowners Insurance company to get approval for my needs and facilitated financing. BY FAR THE BEST COMPANY I'VE EVER DEALTH WITH. I compare company I've dealth with to them and none come close. KUDOS TO RC Heating &Air read more

While most AC technicians gave me 10 day appointments windows, RC arrived within a day. They repaired the AC within an hour. Also charged a very reasonable price. Thank you for your professional and timely service. read more

RC Heating & Air - AC repair 1.5 ton unit. - Heating & Air Conditioning/HVAC Near Me

Tech came out to review problems . They were sent from my waranty company. The tech gave a report of what he thought needed to be done. My unit needed a control board. The tech felt there were other things that needed to be addressed and wrote in his response and i quote 'Should be a denial for inadequate duct design for inadequate return on system.' My warrantly company refused to cover the repair and wanted to charge me for a second assessment, and said if the second technician found the same problem they still wouldn' t pay. I ended up getting the control board repaired myself. It is not the technicians job to give his opinion as to whether a service should be covered or not. read more

They tried to scam me........ They tried to say it was a few things wrong with my hvac unit..... But they wouldn't just fix one singular thing.They needed to fix everything they said..... When I had another hvac company come out they told me that that was not the issue that nothing was wrong with these other components..... They are just trying to upsell and get more money out of you.This is a big bait and switch scam..... When I try to talk to the woman on the phone to explain that I only want one part of the job done. She yelled at me and hung up the phone...... do not give these people your money. Go elsewhere, look at the reviews.It's already passed the three star mark.They're a terrible company........ Now if they wanna reach out to me and make this right, I don't mind deleting my comment or changing it to reflect the new outcome. But as of right now, this is a terrible company. Do not go with them read more

Your technician lied to the home warranty company. Blatantly lied. Unscrupulously lied.

I would rate this "GUY" a zero if i could. He is a one man shop - no google review, no website, started a FB page in March 2025. As other reviews on this site state - showed up to my home and all he wanted to discuss was Columbia area and how AHS questioned their costs so they brought him on. He looked at the problem for 15 min - and diagnosed the ongoing problem as something other companies like Eilte AC and Midland Air overlooked (which had no problem fixing thru AHS). He also asked if I had Home Inspection and went on to say if AHS approved a motor fix he would refuse to fix until he put in a bypass system at the cost of over 1k (to him) not the wty company. AHS hired an AC company with no record as a Company - My upstairs has a 3 year old CARRIER (top of the line unit and he never walked outside to see it) and the reason his suggestions to deny our claim isnt relevant is bc it isnt needed (look up carrier and its protocol for if a bypass is needed on their website or ask any other AC professional). PLEASE LISTEN - stay away from Richard ( he is the only worker or tech) he has responded to all of the negative reviews on his own as the technician and owner and has mediocre knowledge about anything AC related. His mission is to not let the wty company pay for their service and he collects fees without doing any jobs. The business has been up and running since March 2025!!? He also talked to me about how he needed to protect himself from being sued (yet showed up from parent company AHS) I am 4/7 of the reviews on YELP saying this in the last three months. If you have a wty DO NOT USE RICHARD. STAY AWAY. Im addressing with AHS - but warn as other people that have a home wty -DONT USE RICHARD AND HIS ONE PERSON COMPANY developed in 6 mos- STAY AWAY! read more