Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

I have been using At Your Service HVAC for commercial and residential work for 20+ years. They are…read morealways quick to respond and do excellent work and have good any time I need them.

Great company! Response was very quick. Customer service was excellent. The quality of work was top…read morenotch and resonably priced. Technician was on time and very professional.

I have to say Jeff Collins himself came out in the middle of the night to fix our furnace on the…read morecoldest night of the year. He had us warm within 30 minutes. I've never seen a business man so caring and polite not to mention very very easy on the eyes. I've since been recommending him to friends and family and we all now use his company & never need to look any further. I don't usually give reviews but this man deserves a pat on the back. Thank you Mr. Collins. From all The Pack/Smith's in Boiling springs. You the man.

From the owner: We are a full service commercial & residential Heating and Air conditioning business located in…read moreSpartanburg SC. We provide maintenance, repair, and installation of all brands. Services also include Plumbing, Electrical, light home repair & more. Call today for a free estimate

Thank you so much Nathan for servicing my HVAC system. Your timeliness, professionalism, and…read moreresponsiveness are so much appreciated. Your "clean bill of health" of my HVAC system was so good to hear. I look forward to continuing my business relationship throughout the life of heating and cooling system. Please let your father, George, know that I send my regards and wish you continued success in your business.

From the owner: Our mission at Smooth Sailing Heating & Cooling has always been to operate with integrity and the…read moregolden rule when it comes to our service practices and customer care. As a father and son team, we recognize the importance of family, and extend that same level of respect and attentiveness to all of our customers! Our Spartanburg HVAC company understands that heating and air conditioning play an important role in keeping your household comfortable all year round! If your home comfort system is experiencing issues, you can count on us to troubleshoot, diagnose and remedy the problem at hand.

Today Hunter came to my house to inspect my heating and air system. He is the first technician…read moreI've ever had that has given me a plain explanation of the condition of my system with options. I've been a homeowner for over fifty years. Donna P

A full-day nightmare that still isn't over…read more In December 2025, we spent $50,000 on a brand new HVAC system from Waldrop. Let that number sink in. Fifty. Thousand. Dollars. This morning, I woke up to water on my bedroom floor. Traced it to the air handling unit in the attic -- an overflowing drain pan on a system that is barely 7 months old. I immediately shut off the AC (in 100+ degree heat, with my children in the house) and called Waldrop, since we are paying members of their precious "club." The tech came out, confirmed the blocked drain line, and then had the absolute audacity to tell me the repair would be $824. On a brand new system. Under a 10-year parts AND labor warranty. The only thing covered? The safety switch that failed to do its one job. Everything else? My problem, apparently. Their excuse? That during an April follow-up inspection, someone supposedly offered maintenance and I declined. That is a lie by omission at best. What actually happened is a technician looked around, said "everything's working as it should," and left. No offer. No documentation. No recommendation. Nothing. But let's be honest -- it doesn't matter. A $50,000 system installed 7 months ago should not require emergency maintenance to function. In my previous home, I had a 6-year-old HVAC system that never once had this problem, and we never did any of this so-called "routine" drain line maintenance on it. Not once. There are exactly two explanations here: Waldrop either installed a defective system, or they installed it incorrectly. Those are the only options. Spoiler: it was door number two. After I called and asked for a manager callback, Waldrop confirmed the system was in fact installed improperly and issued a full refund of the $824. I'll acknowledge that -- they did refund the money. But here's what that refund does NOT cover: The tech, Nathan, was at my home for six hours. Six hours in which I could not work, could not function, lost an entire workday. And after all of that -- the AC upstairs still doesn't work properly. All of our bedrooms are upstairs. It has been sitting at 76 degrees up there since he left, and it is still 76 degrees as I write this at 8:30 PM. When Nathan left, he assured me it would cool down -- the system had been off for a few hours, so I gave him the benefit of the doubt. I shouldn't have. I was at my daughter's dance class at 5:30 PM -- an hour and a half past the callback deadline I had requested -- when Chandler, some "contact center manager," called to confirm the refund. To her credit, she did call and I did see the refund in my Amex app. But when she asked if everything had been resolved, I told her no -- my Ecobee still showed 76 degrees upstairs. She had no viable solution. When I got home around 7:30 PM and the temperature still hadn't budged, I tried to call back. I was greeted by their AI answering service. Because despite what they advertise, Waldrop's actual human beings are only available 7 AM to 7 PM. So my children and I are supposed to sleep tonight in a sweltering 76-degree upstairs -- in a home that was perfectly cool this morning before Waldrop showed up -- with zero recourse until tomorrow morning. And let's not forget: the original leak caused damage to my drywall and hardwood floors that no refund check is going to fix. They say they "do the right thing" for their customers. A refund for their installation error is the bare legal minimum -- it is not "doing the right thing." Doing the right thing would be ensuring my family can sleep comfortably in our own home tonight. They failed at that completely. $50,000. Seven months. Water damage. A lost workday. A sleepless night coming. And an AI bot when you need help most. Do not let Waldrop anywhere near your home.

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Had them install a system in a new construction. Had issues and questions from the beginning. When…read moreI ask or say anything, it was I was over reacting or didn't know what i was talking about. I contacted to let them know I had two other companies come and look at the system. They both stated the same issues, wrong duct work, exhaust for furnace wrong, and line set was the wrong size. Travis stated that they would not be back out and that we would let attorneys hand le it.

From the owner: "You've Tried The Others, Now Try The Brothers!"…read more We Service and Install all major brands of HVAC Equipment