RCP has been managing the building for a year and a half. RCP Management Company has taken our building from fiscal instability to a fiscally sound non-profit organization. Their business practices are of the highest standards. The building is run efficiently, ethically and professionally. read more

I am a Homeowner in a development managed by RCP. Called repeatedly - property manager would not take the call or return my call after I left a message. Snide remarks from receptionist on the maintenance complaint line. read more

Can I put zero stars? Since RCP took over Gateway at Roycebrook, everything has gone downhill. Our property manager leaves early; is uninformed and doesn't seem to know her job. She is late in returning emails and doesn't answer the phone. Our HOA dues increased but w get less service. Don't get me started on response to the snow and ice storms we've had. Terrible! There must be some consequences to their terrible management. read more

In all my years, I have never seen a company as incompetent as RCP. To say RCP is good, is to allege that kindergartners are capable of brain surgery. These bozos took over the management at our community, and the property manager and her assistant have been nothing but rude, and unresponsive. They constantly bash out stupid emails for the entire community, that are irrelevant but will not return multiple voicemails, or missed calls, or emails. If you are considering buying a home in a community managed by them, my advise is do not. You will sorely regret it. read more

My rating for RCP is "ZERO," but you don't have this rating on your list!!!! RCP sucks. I live in Concord Ridge in Flemington, NJ. We have a new manager, Nicole Anacono. She is the rudest person on the face of the earth. Her emails and voicemails are rude -- she stresses words in her messages that are insulting to those calling for help. 12/17/20 - At 11:48 am today, in my development, they hardly touched the snow. They said they would only plow empty parking spaces but that's not true. No sidewalks have been cleared and I almost fell getting to my car. I am 72 years old and just recently broke 2 ribs and am not in a condition to do snow maintenance. Plus, I pay a huge amount of money every month to get good service. But that doesn't happen. Ever since Nicole Arcano took over as manager, things have gone downhill. Please, please get rid of her and hire someone who is competent and polite. read more

This is by far the worst Management company of all time. If they want something You better jump. If you want something ot takes forever. Asked for a hand rail For the front steps 3/4 years ago. Still waiting Told them the incompetence of the snow removal personnel Seem to always forget to shovel this side with that begin said The meter reader blantenly Said if he falls he's suing. Who cares right. Then the mower maniacs Blow debris and garbage all Over my brand new SUV Who cares right. You Guessed it Barbara Bellavia of RCP management Worst management ever read more

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It is highly unlikely for someone to want to sell their house simply because the property management company is awful, yet these guys manage to accomplish this rare feat. Any request, no matter how trivial, will be ignored. Your phone calls and messages will never be returned. Your emails will go unanswered. I have developed a nervous tic simply from seeing or hearing their name. read more

very bad company. Never call back and only responded email whenever they want. It took them more than one and half year to fix my garage flooding problem after numerous phone calls and emails. They did not respond my request to fix big cracks on my 26 years old backyard concrete, which they maintain, for more than six weeks. When I complained to Shawna Zuhl, she told me that she had more than hundreds emails to read, and hang up on me. Extreme rude and un-professional. Kwang-Shi Shu Ashford Drive, Plainsboro, NJ read more

They are worst company I ever dealt with. They will rob and you will be helpless. If you reading this then don't hire them. Check somebody else. read more

(Barbara Bellavia) Is a Portfolio Manager which it states on her card A Portfolio Manager:Handles the financial assets within the Portfolio managing the finances of people's but yet she had my car towed that was parked in my assigned parking space leaving me panicking trying to find my car she told the towing company that my car was abandoned she never called my landlord she never left a note on my car she never left a note on my door nor did she ring the door bell and then she went on Vacation for two weeks leaving me to find my car and pay the tow fee of $225 after two weeks she (Barbara Bellavia) shows up at my door for another matter being very Disrespectful and yelling..A couple of days later she (Barbara Bellavia) called me on the phone once again being rude and nasty raising her voice and yelling and hanging the phone up on me she never followed any protocols she just acted very unprofessional I'm still waitI got on my Refund my landlord owns my dwelling that's who she was suppose to reach out to but instead she came to my door being very nasty followed by a nasty unprofessional phone call RCP needs to hire staff that's knows how to Respect People's and talk to them and stop letting her emotions gets the best of her she needs to attend a Anger Management Class.."She (Barbara Bellavia) Is To Never Come To My Door Again Or Call Me Ever Again..Please Follow The Rules Which Should Be In The By-Laws And Call The Rightful Party Which Is The Landlor..Please Forward My Refund... read more

The worst management company ever. No customer service at all. Their representatives are rude and totally incompetent. They never answer the phone, and you are always directed towards voicemail. I complained to the president and she did nothing. They increased their fees by 20% during the COVID-19 crisis and didn't consider the impact on the owners. They are very good concerning billing, fees, and fines but suck in everything else. No sense of urgency and if you need help for an emergency you need to ask the board otherwise forget it. I honestly do not recommend them at all. read more

This is the worst management company. I have a leaking roof that is causing black mold to grow inside insulation that is the associations responsibility since it is not from the sheetrock in. I have a newborn baby and once this problem was noticed, I have called for almost two months to have the issue resolved. Their response...if you're worried about the air quality of your home have it professional checked. Along with having a contractor come to the home, rip out a bunch of insulation causing my upstairs to be freezing and not replacing it or fixing the roof leak. The property manager is completely unresponsive and useless. Her secretaries are extremely nice but limited in what they can do. This company does not do anything for anyone and could care less about the people that pay their dues every month and on time. read more

1 star is giving this company too much credit. Unprofessional and incompetent. Instead of writing a lengthy review, I encourage users to view the publicly available reviews about this company on yelp and other sites. read more

I am so blessed to own a condo managed by RCP....not. This company is a disgrace. Phone calls go unanswered, emails unresponded, leaving the owner frustrated, yet will make sure to deliver your bill and any potential violation. Anything to collect a buck, but offer nothing in return. Wish I knew more about this company as I would never buy the condo in that complex read more

Excellent service company. Fantastic support group. Best decision ever made. Prices are rally good.

poor management of condo community in Knob Hill Manalapan -- not responsive, mis-handling of new key distribution forcing buildings to get 2nd set of new keys within 1 month ( someone decided to give out one key that works all 9 doors of buildings 1-9), mishandling of pool badges that meant everyone had to go again to get them re-taken, feral cat issue not being addressed, hardwood floors being shown on for sale condos but hardwood floors are not allowed -- good luck to new owners when they find out the cost of replacing them with carpet. read more

outside company towed my car in my complex to re-pave. after calling rcp & telling them i had covid and have been in the house, didn't get the notice on the door since I've been stuck inside & have been sick inside for over a week now, property manager does nothing don't ask how I'm gonna get my car out of tow garage since i have covid, how do i get there to get my car without exposing someone to covid? they say they're not doing anything because "they knocked on the door this morning" YEAH at 8AM. Had i heard i wouldn't be in this position. I'm sick, I'm not up making coffee @8 o clock in the morning and i am on a 2 story & live alone, rare that i hear a knock. No sympathy whatsoever & clearly are cheap since "they can't help". I have 2 hours left today to get my car & the tow place will charge me $150. If it's there any longer than today who knows how much it'll be. Do i expose everyone to covid? Or take an L and let my car sit there? Who knows, but rcp was no help and do not care lol. read more

Moved into a new town, found out they were our property management company. Attempted to contact them, took several weeks to get a response only to be redirected to another person that also does not respond. Prepare to get frustrated and figure everything out on your own. read more

Poor management skills, no follow through. Manager assigned to our community admitted she would not get out of her car when it was cold or raining. read more

I'm just so confused how this company is still in business. I reached out several times before buying a condo in an association they manage (Cambridge Manor). Took weeks for them to respond to only find out the day of our closing that the property manager I was talking to was no longer with the company. I was charged 2x for one request b/c I didn't receive in time (they originally "lost" my order and I had to keep following up - lost $250) and then my title company ordered it again. I called with an important question the day of my closing, no one responded to my question after the contact told me to email pictures and questions. Then a month after the purchase, received notice of $250 ($10 a day) in fines for not having chimney/vent inspected by a certain date (when I'm not even sure what I need inspected). I asked about garbage pick up, welcome packet, maintenance requests (was emailed that form timely after I requested but was consumed about the timing/approval), mailbox location (the contact had never been to the property so she couldn't tell me where my mailbox was located!). This new contact told me I should have received a welcome packet so she will send another one (I would definitely give Cathy more stars for helping) but her company is completely incompetent for the $ I pay monthly. This property management company makes me feel like I made a terrible mistake in purchasing a condo. read more

If RCP is your management for your association, be prepared to be very disappointed. They tell us doors and windows are the owners responsibility. They charge high fees and give you squat. read more

If you are a board member of your condominium association and you encounter RCP Management, RUN RUN RUN in the opposite direction! You will lie awake at night worrying about the financial viability of your association. You will not receive back up to checks you are asked to sign and your receivables will go down the toilet but you won't know it because they do not provide monthly receivable reports. They will refer the same homeowner delinquent account to two separate law firms, but again you won't know it because you do not receive file status updates from the attorneys. They will routinely issue the same work order number to two different contractors; both of whom will do the work, so guess what? The Association will pay twice for the same service. RCP was our management company for 52 (very long) weeks and we received exactly 7 "weekly reports". We didn't receive copies of our monthly bank statements. Check runs had more 'voids' and 'duplicate payments' than accurate checks. RCP directly debited our association bank accounts for their management fees and "related charges" when they were expressly forbidden to do so. We never received any documentation for the "related charges". We fired them 4 months ago and RCP is still directly debiting the bank accounts of our homeowners for the monthly maintenance fees, but "Oops, it was an error!" RCP is the Webster-definition of incompetence. read more

If a company tried to upset the residents of a community - they could not do a better job then RCP Management Company. This company consistently under performs and keeps annoyance factor high for the community. They seem to try to split the residents so no one will raise up and get a new management company by rewarding those who are quiet and hitting those more vocal with letters of bylaw non-compliance. This year they changed rules at our community pool and cut down the shade trees around the pool so it was the most sun baked and unappealing place they could create. They went out of their way to make sure everyone was not welcome there. Consequently, I would drive by the pool and notice it was usually empty on hot summer days. Years past, it was a central gem of the community and very busy! It was the informal community place for residents to meet, greet and discuss issues. I suspect the management company identified people would talk there and decided to quash that resident opportunity. I use to go there frequently with my kids but joined the YMCA this year as the management company made it so un-enjoyable there that my kids no longer wanted to go... The company, unknown to any resident I spoke to, secretly changed the rules and now sells the community data (the stuff they gather as part of the work we pay them for) back to us (the residents); if someone needs the data for refinance or purchase. They shake you down for $150 a form -- of course the bank requires it -- so you have no option but to pay it. They usually don't explain the desired rule changes until well after "the vote" - then claim that no residents protested the changes. They provide little information to the community and only have one meeting or so a year... even when the residents directly request a meeting, months will go by before they decide there is "association business" and hold one. They make sure the "board" is in lockstep agreement with them... not the other way around -- there is no recourse -- any protest is met with reprisal! In one case, many residents complained about a policy but the association refused to hold a meeting till months later then stated that many months had gone by already and since so much time has gone by, they are not going to change the policy! They provide limited information about the working of the community, provide limited information about how to get in touch with them, and their website is horrible for trying to get information. Requesting repair work be done is a "hit or miss" experience. Sometimes months will go by before work is done... sometimes it is done immediately... sometimes never... but what is for sure is no information provided along the way as to the status of the issue resolution. People have volunteered to hold community events to try to bring people together and improve the community spirit and this company has done whatever they can to quash them. People have offered to build community websites to bring people together and provide information and this company actively worked to discourage any attempt. The company seems to take any action of "community" as a threat and works to make sure the group is "individuals"; not "community". I know of people who have moved out of the community because of how un-enjoyable it has become there. This is a horrible company... run from them. If you are looking for a management company to manage your community... I strongly encourage you to be VERY careful when considering this company -- look elsewhere! Read the "filtered" reviews... apparently, my experience and options are not unique... our community is run similar to other complaints here and this is the way this company operates! read more