Chris is highly skilled and honest. He has always taken great care of our plumbing needs from…read moreservice to new fixture.

Huge thanks to the CR Plumbing team! Quick to respond to my plumbing crisis. Assessed the…read moreproblem, repaired it quickly and even recommended a handman to help with repairs of the collateral damage. They were also very quick to respond to my initial request for service. I highly recommend them!

If you're looking for a knowledgeable master plumber with several years of experience and great…read morecompetitive pricing they you should call Mr. Johnson. I had a problem with my toilet running and making noise. He came in, educated me on the issue, and gave me options on my repair. I'm happy for the talk as it was just a better measure to replace 2 of my toilets. He came in the next day and took care of 3 issues quickly without any hassle. He even unclogged my slow draining sink for me and wiped down all of the surfaces. I will definitely be using him in the future as the time is rapidly approaching for me to replace my water heater.

This company was recommended through another app. He came out the same day I called. He showed me…read morewhat the issue was, and talked me through what he was doing step by step. He is also reasonably priced. I will use this company again should I have any other plumbing issues.

Awesome. Fixed several issues for us and was very reasonable! He also made detailed notes with…read morepictures so I could try to get a refund for a poor installation he fixed for me from another plumber .

Nathan was responsive, professional, and reasonably priced. We plan to use him again in the future,…read moreand would recommend him to friends and family.

Excellent customer service! Wade rescued us in an emergency, above and beyond what we could have…read morehoped for. He operates with integrity and truly cares about his customers, character traits that are so refreshing in our current times. This is the first time I have written a review, but this experience really changed things for me. You can trust this company!

I can't recommond Wade Plumbing any more strongly. Wade was punctual, explained what he needed to…read moredo to fix the problem, and his rates were very reasonable. Hopefully I won't have anymore plumbing problems; however, it's great to know that, if I do, I know who to call!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

The installation of my HVAC unit was completed professionally, and the installation team did an…read moreexcellent job. Unfortunately, my experience after the installation has been disappointing. Since the unit was installed, it has consistently struggled to maintain the thermostat setting, with the indoor temperature remaining meaningfully above the desired setting. I requested a service visit to troubleshoot the issue and remain hopeful it will be resolved. What has been most disappointing, however, has been the lack of communication. Despite multiple calls, emails, texts, and attempts to reach my salesperson, I received no response and ultimately had to visit the company's office in person to speak with the director of installations. Thankfully, he was very helpful and arranged for a technician to come out. For a $10,000 purchase, I expected a much higher level of post-installation customer service, especially as a long-time customer of 10+ years. I will update this review to reflect how the company responds going forward and whether this experience is typical of its post-purchase support. I also hope sharing my experience helps other prospective customers understand what they may encounter after the installation is complete.

RUN and don't look back I was advised by an independent…read morecontractor that I would soon need a new unit. So I called Realiable H/A. They came yesterday to replace the whole unit, took out my still working unit. Then they couldn't get their new unit to work. My family have to endure the heat wave now for two days. They promised to return saying the new unit has a defective part. And today they called saying they have to reschedule because their tech was sick. Am sure if I was short on my payment, they would not accept my excuses. BTW they are going to say they can't find my account in their system. That's their favorite response.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.