Sketch, my parents ended up having to pay over 7k for taxes and she didn't take any accountability for not filing for one of the years or for screwing them over. read more

If you want to get audited and given wrong information go to Lucy, not worth your time or money.

Never have a problem with Lucy or any of her office crew. They are very good doing the job. I meet Lucy a long time ago and her office in Covina and she was always willing to help. Now in Ontario the service is always excellent. Thank you Lucy Thank you Ernesto. Honesty , accurate , on your side. read more

Everything went well, actually Lucy is my tax lady for more than 20 years and now she's my daughter's tax preparer as well, my dad and sister's citizenship was done with Lucy, everything was fast, also to renew my mom's green card...she's just the best read more

Excelente servicio. Profesionalismo, asesoría, atención personalizada. Recomendado 100%.

Front desk woman does not even acknowledge new customers coming in. Worst attitude ever, very unprofessional. Take you Buisness elsewhere

Lucy Salazar is an excellent tax advisor, highly recommended. I've been coming here for over 20 years. read more

Used to love coming to this place BUT today wasn't a great experience. Came in to do my taxes with family and had Lucy be so unprofessional. As we're discussing our tax status and plan in the lobby mind you, she began making personal comments. At one point she stated I should stop having kids and work more! These past years have been hard for many of us, especially financially. This type of behavior is unacceptable! She needs to worry about doing her job and keeping her comments to her self. She has no idea what people have gone through these past years. I recommend she changes her attitude and the way she talks to people before she pushes her cliental away. read more

Very knowledgeable and good service! Been a client for 23 years and will continue to file my taxes with R.C.S. Tax group

Seemed professional and polite, but scrambled my and my parents taxes. We were left with questionable results and unknowingly owing more than expected. When we tried to have her correct her miscalculated results, she was extremely hard to reach and unaware of her mistakes still. Recommend going somewhere else, this was a headache for someone we paid $200/person.... read more

I've been going to miss Salazar for years excellent tax advice wouldn't go anywhere else

Lucy was recommended to me by a close friend. I wanted a family run business with experience and loyalty to their cust and she definitely is. I've been going to her for over 5 years. Lucy Salazar is an excellent tax advisor, I highly recommended. read more

Very helpful and welcoming . I have been coming to do my taxes here for 3 years now. I would recommend to everyone . She has online services as well! Highly recommended read more

Walking in you feel the energy . Front desk was on the phone while I stood their for 5 min. Decided to take a seat waiting for her to finish her long personal conversation hoping she would then acknowledged a customer had walked in. Thanks for nothing . read more

I have been doing my taxes with them for years and never had a negative experience. The customer service is amazing and they are very patient with you. I highly recommend them. read more

First thing, this place has been here for a while and it is reliable place. A couple of weeks ago, I went back to file my taxes and as every year I was asked to fill in a form for any changes, in this case I change my address and my direct deposit information as well. This time around Lucy was more into getting reviews in social media and not focus on what really matter, the costumer! Taxes been this important and get distracted by making sure she gets a review, she never notice the changes of my new direct deposit information and my refund was sent to the old information on file. This why I gave her 3 starts. read more

Me and my family have been coming to Lucy to do our tax for many years. The office is clean and abides by Covid regulations! Lucy is very professional and has many years of experience. I trust her work very much. Highly recommend! read more

Lucy has been doing my parents taxes for many years, now I get to do it with my family. Thank you lucy for always been helpful and welcoming. Definitely recommend anyone looking to do their taxes to come here read more

I also failed to mention, she isn't one to take responsibility for her mistakes. She has a nasty attitude, and is easy to turn the blame on you. She is not someone who can be trusted with your personal information. read more

I've been doing my taxes with Lucy since 2008 and I've truly liked my experience with her. Her services are fast and the staff is friendly. She is bilingual so if you have parents that only speak Spanish, she is perfect. Also, after you do your taxes with her, you start receiving $10 discount coupons for the following years. Her office, along with other offices are in an apartment building. Her office is on the bottom floor, first office on the left. I highly recommend making an appointment before you go because they do get a lot of customers and to minimize your wait time. read more

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She is the best ! I've been self employed for 15 years . I was Refered to a friend to come to Lucy Salazar . They where sure right she's is so informative , has so much patience to answer all your concerns and questions . She even told me I had nothing on my retirement which I was t aware and told me she would take care of that so I get money on for my retirement. All her staff are friendly. She is up to date with knowledge she's been in business since 1989 . She's great same location. read more

Lucy is awesome!! She was quick but very Thorough when completing my taxes. 30 years of experience Found my new tax lady!!

My parents have been coming for years to get their taxes done with her (Lucy). Last year was my first time filing taxes without being a dependant on my parent's taxes. She explained the pros and cons about filing my taxes not under them. She also advised me on ways to save money now that I would be filing taxes on my own. She was very attentive to my concerns, she answered all my questions and let me know to email her or call her if I needed like if I needed to follow up with her. Her staff members are very welcoming and don't make tax season feel like a drag. read more

One of the best and trusting environments, not only do they do your taxes they have other services as well. I have been doing my taxes with them since 2008 and never had a negative experience. But like anywhere you should have all your information put together, but if not they can help you. The customer service is amazing and they are very patient with you. They are family own and operated business which for those who are about helping small businesses. They have another location as well. But I do highly recommend them to everyone. Its a very clean and professional environment so that's the type of service you will receive. read more

Had an amazing experience she took the time to explain everything to me It was my first time reporting my home and she was so patient with all my questions and concerns. I will be telling everyone to come for the great service and the peace of mind. read more

My parents have been coming here for years and myself for 8 years to do our taxes great customer service Lucy is awesome shes very sweet and takes the time to answer any questions you may have she never rushes you I recommend this place to anyone especially if you want to get your taxes done !! She's bilingual as well read more

was referred by my brother, a bit of drive(1) hour but well worth it. Very professional and explained all thoroughly, staff also very polite and friendly! Definitely recommending. P.S. thanks for the coffee!!! read more