I went in wanting to delete my resonators not knowing much about the exhaust setup of my car and…read moreJosh told me everything about the resonators with a free inspection he did as soon as I got there. He also gave me other options like an X-Pipe for a third resonator. After deciding what to get he had super competitive pricing so I said yes right away and he got to work. Within 20 - 30 minutes later he was done and I was driving home with a big smile on my face! I honestly wouldn't recommend anyone else!

Josh immediately answered my call and invited me to bring in my vehicle so he could inspect a check…read moreengine light related to the catalytic converter. He thoroughly evaluated the issue and clearly explained several options for moving forward. I greatly appreciated his professionalism, honesty, and willingness to put the customer's best interests first instead of thinking purely as a salesman. I would highly recommend Josh to anyone looking for trustworthy and knowledgeable service.

Theres a reason why they have such great reviews and ratings. I dropped by here because I wasn't…read moreimpressed with the other off road shops in the area. Right off the bat, I received a warm welcome from Paul, he was very knowledgeable, very patient, and he never tried to upsell me anything. He helped me pick out Rims, tires, and shocks that catered to my needs. They did a great job and the truck and their prices are reasonable. If you are thinking about having suspension work or anything off road or truck related, I would highly recommend coming here.

I will be going there very soon to receive a accurate quote . Response was understanding we to see…read morethe vehicle to be more accurate...

I bought a low mileage and lifted 2023 2 door Rubicon. I went to Brothers with a laundry list of…read morerequests. As usual, I changed a few things up and added on a few items. I also had a few requests for information regarding the Jeep's gearing, axles, and if it had been tuned. I even asked them to list my tires for sale. Always working hard to please customers, Gaspar, Haik, Steve, Joe, and the rest of the crew at Brothers handled all my requests and changes without a hiccup. They were thorough and completed all the work in an expedient manner. I'm most discerning when it comes to my vehicles. The work, attention to detail, and professionalism at Brothers 4x4 always exceeds my expectations. Hands down the best and most trusted mechanics around. All of the above is the reason I drive all the way from Orange County to have them work on my vehicles.

I don't know what to say or what words to use beside happy!!! They were able to take my jeep in the…read moresame day!! Had my power steering pump blow on me and fluid was everywhere! Not only did they replace the pump but CLEANED! My whole under carriage and engine bay on my jeep! She legit looks brand new again! And it's a 2011! This business kicks ass and I really hope they are around forever! Highly recommended! Thank you guys for fixing my jeep!

I had about a 3 inch rash on my wheel. Tony had great communication and the rim looks like new. I…read morewould definitely recommend Tony and will use him again if needed.

This is my own personal experience so don't let my review falter you from reaching out. I reached…read moreout for a dented rim repair as shown in my photos. The repair came out great and it took around two days. Tony came to my house and picked up the wheel. Unfortunately the paint correction did not match the rim and also my tire was leaking where the repair was made (it wasn't leaking even when the rim was dented). So I contacted Tony again to see what he can do. He said the paint came off the machine and that's what it analyzed it as and was willing to do it again so I said sure since the paint came out black instead of blue. He also offered to check on the tire and rebead the seal. So he picked up the wheel again, and this time it took almost two weeks to be done with the repair and this was only the tire portion. He advised that the paint correction would take another couple of days. Honestly just wanted the wheel back since I was out of a car for two weeks already and who knows how much longer it would take to get the wheel back. He came and dropped it off and installed the wheel and the tire is holding air for now, but he did recommend me to just get a new tire if it leaks again which I will do. This time though, when I got the wheel back, it had a new chip near the center which wasn't there before from the original pick up nor the first repair. As far as value and convenience of picking up and delivering goes, I'd say it's fair and beats the competitors. Otherwise, I wasn't too thrilled about the repair. Update: Bumped up one star since tire repairs aren't part of their job description and Tony went out of his way to do it. Leaving it 3 stars due to paint issues and poor communication where I have to ask for updates every couple of days.

I wanted to provide an update to my previous review…read more While I was extremely frustrated with the length of time it took to repair my vehicle and the out-of-pocket expenses I incurred during the process, I want to recognize Puente Hills Ford for ultimately doing the right thing. After discussing the situation further, Stephanie Hernandez and Peter Gohil took the time to review my concerns and understand that the delays were largely outside of my control. My vehicle was down for nearly a month due to diagnosis delays and a defective replacement part supplied through Ford's warranty process. As a result, I incurred rental car expenses that I did not believe should have been my responsibility. To their credit, Stephanie and Peter listened, reviewed the circumstances, and worked toward a fair resolution. Puente Hills Ford reimbursed me for the expenses that resulted from the extended repair process, which I greatly appreciate. I still believe there were communication issues during the repair, but I also believe businesses should be recognized when they step up, take ownership, and make things right. In this case, Puente Hills Ford acknowledged that the situation was not the customer's fault and worked with me to resolve it fairly. Thank you to Stephanie Hernandez and Peter Gohil for taking the time to understand the situation and for helping reach a resolution.

I rarely leave negative reviews, but I had a very frustrating experience with Puente Hills Ford…read more I contacted the dealership about a used car that was advertised online for $14,985. I told them I was a cash buyer and asked for the out-the-door price and answers to a few questions. I was repeatedly told someone would call me back with answers, but no one ever did. After nearly a full day of waiting, I had to call the dealership myself. By then, the online price had increased to $19,000. The salesperson told me the manager would honor the original $14,985 price, but ONLY if I purchased their protection package and added accessories. The result? The out-the-door price was still about $23,000, exactly what it would have been at the higher advertised price. I was also told the vehicle wasn't even available for another week because it had been sent out for a recall repair, something that was never mentioned while I was waiting for a response. As a customer, this experience was frustrating and a significant waste of time. I spent more than a day trying to obtain information that should have been readily available. Customers deserve timely communication, honest answers, and respect for their time. Unfortunately, that was not my experience here, and I ultimately chose to take my business elsewhere and cannot recommend them to others.