I would give negative stars if at all possible. These guys are absolutely clueless and do a…read moreterrible job. I went in for a simple cut/polish, but had to return as they made a complete mess of my car's finish AND damaged my headlight. When I tried to reach out to them, they denied any responsibility. Now I had to have the headlights polished AND have the entire car redone. What a complete waste of time and money. These clowns will treat you like absolute trash, so save your time, energy and hard earned money and look elsewhere, you'll thank me later.

Very friendly staff, quick wash and great results!…read more I have been to so many different car washes in richmond, and I am always upset with my results. I am glad I came across this place, great location. I was very happy with my overall experience. The staff were very friendly; the process was quick and easy and I was very happy with my results!

I have been a customer of Sandy Morita for 20 years and Sandy did out standing work on my vehicles…read more!!! But after he sold I had some work done and it didn't last five years !!! I will never go back !!!

My roof rail on my Murano broke off its clips and I needed a place to figure out if I had to…read morereplace the whole thing or if it was repairable without it costing an arm and a leg. James removed it and fingered out the issue and said to replace it would cost $900. Instead he found a way to hold it back down with urethan adhesive so that I wouldn't have to pay the $900 for a replacement when the rest of the rail was fine. He didn't even charge me for that (I offered). Said that the adhesive should hold it together good. Other places (Craftsman, Kirmac) told me to book an appointment and that there would be a charge just to remove and identify the issue. I think I have found my goto place for any repairs on my vehicle. It's hard to find good quality and honest work but I think I don't need to search anymore. I'll be back for sure for any issues and will definitely recommend them.

High quality service with honest communications and pricing. Would recommend to everyone. Thanks to…read moreeveryone there for an amazing experience.

Excellent service.. kurtis is a geniun guy explains things which has to be addressed... my…read moremotorcycle cycle was abused in sun and stone chips ... now looks 90 % great as it's an old bike so they have given their best ..

I had been looking for over one month to find a reasonable cost repair for my detached trunk lid…read morespoiler. Various auto body collision shops, car mechanics, and even the car dealer all proved either unwilling to try, or wanted to charge a great deal of $. I feel really fortunate that David from Elements replied to my message. He and his colleagues repaired yesterday my car, and reattached securely the spoiler in less than one hour. David was very patient, explaining in detail to me the work that had been done. He also drove to pick me up once the repair was completed- a surprise bonus service that I hadn't expected. He was also very friendly and honest. I would strongly recommend this business and David's services for your car. You can trust him!

Two words, "Burning Passion". David and his team aren't just your typical detailers that just fix…read moreyour car 9am-5pm a day during wkdays, They go above and beyond staying OT just to get the job done!! I've been having problem on which auto detailer to go that has fair price, since my dealership screw me over with the car that I have, telling me that my warranty should cover those scratches before i signed my contract. When i submitted a claim from global warranty, they said that its not claimable since the scratches are too deep. Thank goodness that I meet this dude from our subaru group. Not only that he fixed my whip, he even gave me tips on how to maintain my car's paint. I am really satisfied and would recommend this guy and his team. They are absolutely amazing!! I'm going back to see him before summer, to get my whip that absolute gloss when summer hits. Thank you Element Auto Spa!! More power!!!!

Highly recommend Chris at Precision Dent Repair to fix paintless car dents. Excellent repair and…read moreoutstanding pricing. Very personable, easy to deal with.

Wow where do I start? I met Chris back in 2009 ish, it could be earlier. One day I was at the…read moreRichmond auto mall having my car serviced and noticed a guy working on a dent in a lot near by. I asked if he can work on my car. He's done my Honda Civic Sir and Accord v6 coupe. Since then I've owned a few more cars and I've been lucky I haven't received any dings. Until now. Fast forward to 2025. I own a 2019 black Rav4 Trail now. All my previous cars were black as well. If anyone is an owner of a black car, they know very well that you can see a lot of imperfections easily and your contact washes have to be very delicate. I am the kinda ocd car guy growing up. Yes, that kinda guy who would wash his car in the rain if a bird landed multiple bombs on the paint. I've kept Chris's number and this man has been consistently busy. He booked me a week in advance after I sent him the photos of the damage. Some international student on an electric scooter was riding careless and nicked/dent my parked car ‍. Chris is a real friendly guy. He's straight up and honest. His quotes are very reasonable. Obviously the prices are not like before. It's been almost 20 years. But what I can say is I rather support a local business than a corporate entity at this point. I didn't want a record of claim on the vehicle. The option of dent repair makes more sense. I basically dropped off my car by 11am and got a call back by 1:50pm. There's no way you can get your car back on the same day with icbc. On the same day before date night, on a Friday afternoon. I was extremely surprised Chris raised the bar and fixed the paint as well. I wasn't expecting the paint to be fixed. The results looked like the damage never happened. I was so impressed with his standards being so high. Amazing craftsmanship. If you can relate with growing up in poverty , you learn about how to take care of things that you own in life. Maintain your property, vehicles, watches, sneakers, suits, anything you appreciate. It's gut wrenching when you're always so careful then all of a sudden you get dinged and it's by others. Very mentally frustrating. When I picked up my car I was so happy. Now keep in mind I haven't washed my car in 2 weeks because of all the rain storms we received. That damaged area looked practically brand new. Chris made it happen. But it wasn't over. If I wanted to really see his craft I needed to do a contact wash. I took the car home. Did a wash. As expected Chris's work is legit as usual. I took pics and videos on different positions for you to view. It's clean work. All I had to do was apply a Si-o2 protection spray for now to match the hydrophobic beading with the ceramic coated car. I was due for an overhaul ceramic renewal this coming summer anyhow. Chris. You're a great person to do business with. Thank you so much as usual. I appreciate your craft. I wish you well and I wish you many happy moments. Since the time back at the auto mall I've always given your contact number out to friends and family. They all have been so impressed as well. This world needs more people like Chris. Until the next door ding. Take care of yourself old friend. Cheers Eddy

So impressed with these guys. Nitin and his team really worked their butts off and did an excellent…read morejob on my BMW that was going up for sale. I'm sure their hard work had a lot to do with the suv selling in a day. It was so clean, I didn't want to let it go. Bottomline, these guys do a great job with good attention to detail and clearly take pride in their work, all that at fair prices. Keep it up and your success will certainly continue.

Excellent service and the car was like it looked on day one. They keep their word and they do an…read moreamazing job.

2020 SUV, think dogs, kids and travel. This car was FILTHY. They even honoured an expired coupon…read morefrom 2017 (partially). I was able to drop my truck off the night before and got the call that it was ready the following day at 4. Polite and professional

Great guys! Did a good job on my car and when things start to bubble later they took care of it…read more Can't ask for more than that

Unfortunately, I have had the same experience as recent posters - contacted by email and text, and…read morereceived no reply.

Never respond. Sent an email and took forver, then called him, he said will call back and reply…read moreemail but never answer. Final attempt with a text message with pictures but again, get ignored. What a bad customer service !!!! Go elsewhere.