I cannot say this any simpler, DO NOT USE GRANITE TRANSFORMATIONS!! The salesman will agree to…read moreanything you ask for just to get a sale, even though he knows nothing about the construction process! We had vanity countertop and shower wall panels installed. We were told it would take 5 weeks to get the items manufactured to the specifications of their measurements. Once items were received they would be installed within a week. We gave deposit and signed contact in November, project was not completed until April! Nora, the GC was unprofessional and couldn't even take proper measurements! SHE contracted out the work for installation. It was her job to make sure that HER crews knew the specifications laid out in the contract! Well, when they didn't properly install the shower panels we were told that HER crews would have to pay for the mistake NOT her! The vanity countertop was measured incorrectly and had to be removed and recut to fit, again these were Nora's measurements! We had rectangle sinks and the sink openings were cut oval, they were going to leave it that way! Absolutely not! They then had to recut the holes and it was a horrible job! I CANNOT STRESS ENOUGH, DO NOT USE THIS COMPANY! It was a nightmare from start to finish! I wouldn't allow them back in my house for the punch list, I was afraid they would make things worse!! Plus, every time they left there was a huge mess to clean up! They never cleaned up after themselves!

This company sucks. They do not stand up to their policy. The agreement says lifetime warranty on…read moretheir product but they refuse to comply. They make excuses and do not even come and look at the problem. Manager is the worst ever, just sends emails saying that everything is denied and up excuses. Does not even offer to come and look at the problem. I will NEVER use this company again NOR will I EVER recommend them to anyone. Giving them a 1 star is way too much, they should get a triple minus. Customer service is disgusting.

I was in Wilmington visiting family and decided to go to Ferguson Home location in Wilmington…read more Wow, they sure didn't want to work with me. I asked about a 54 inch vanity and the lady snapped at me that that was a custom size. Got back home today and called another Ferguson store and was treated great. The lady said that is an unusual size but "let me call Raleigh and Carrboro store to see if there are any on the floor for you to look at." Wish staff at Wilmington store had been nicer. Oh well.

Terrible reception and attitude toward a potential customer. They have definitely outgrown the…read morespace and its a miserable environment as a result. Messy drawers, stuff strewn everywhere, piles of stuff on vanities so you can't see them, no open space -- rude and very unwelcoming environment.

I had a great experience at the Wilmington, NC location. Alice helped me design the perfect vanity…read morefor my new bathroom. They were timely, communicative and produced an amazing product! Highly recommend.

From the owner: Kitchen & Bath Remodeling, Kitchen & Bath Design, Kitchen & Bath Installation, Cabinets,…read moreCountertops, Appliances, Kitchen Remodeling, Bathroom Remodeling. Whether you've just started thinking about kitchen remodeling or bathroom remodeling, or you already have some kitchen design or bathroom design ideas in mind, there are a few things that are common to any remodeling project. For the kitchen, it often starts with deciding on appliances. Identifying appliances early in the kitchen remodel process has a huge impact on the kitchen design and ensures that the kitchen cabinets and entire kitchen design works seamlessly with the appliances you've selected. The same is true for baths, but in this case it is your toilet, tub or shower...plus whatever other things you may want to indulge in (did I hear you say towel warmer?).

We are building a home and I saw a new line, Heritage, Norris Gray I wanted to use in my laundry…read moreroom. Sales staff (Earl) was able to use the cad program and list of materials to help me find cabinet pieces that could construct what were not stock items. Way to think " out of the box"! Everyone from manager Brian to even relatively new hires has been very helpful in the store and on the phone. Awesome prices, awesome people ad very happy with the quality of the cabinets.

I made a large purchase of cabinets for my kitchen at the Surplus Warehouse in Wilmington North…read moreCarolina. Most of the cabinets were damaged in one way or another. The store is called surplus not slightly damaged warehouse! They make it a practice of re-wrapping and strapping the cabinets so you have no idea that they had been returned previously. Not only that, I asked for 36" blind base...they gave me 24" blind bases and tried to tell me that is what is used for a 36" blind base. Beware. Open and inspect each and every item before leaving store no matter how long it takes. They charge a 20% restocking fee if you return item without its box. So be sure to keep your box intact until you have had a chance to properly inspect all items! I suggest if you want a quality product not to shop here.

I like quality kitchen tools, and that is their specialty. They also offer classes, which I intend…read moreto explore in the future.

It was ok. Selection wasn't that grand and prices were a little ridiculous. The wine selection…read moreseemed like one that a real wine connoisseur might enjoy...random bottles All stacked up in slight disarray that an actual collector might find some hidden gems amongst. Wine not my thing though, so wasn't really for me. Same random miscellaneous pastry/baking selections as most "specialty" stores I find scattered here and there. Nothing special to brag about. Prob wouldn't go back again. Did find one seasoning I really Liked...piment d'espellette. Made it worth visiting that one time, but probably wouldn't go back if I was on a "hot the best" timeline

I just finished a total renovation for client in Landfall. The plumbing fixtures and door hardware…read moreall provided by Bird. The selection was plentiful and superb quality. Mike and Greg know their stuff and provided top notch contractor and customer service. I highly recommend spending a little more for quality and also getting the best customer service in return.

I had an easy, productive, and gratefully satisfying experience working with Mike Wells selecting…read moreall my kitchen and bathroom items (faucets to toilet paper holder). His knowledge of items I needed made our remodeling job smoother. The quality of items is obvious in feel and asthmatic. Wonderful experience!

This place is great. Excellent selection and setup so everything is easy to imagine. Our general…read morecontractor and Real estate agent, Cape Fear Remodeling, recommended this place to us. We needed a place to pick an ideal backsplash, but wanted something that was a little more upscale than Home Depot or Lowe's. Glad we found this place, will be back for when we redo our bathrooms.