Rented skis and got to my first ski lesson and literally couldn't move. Instructor looked at bottom…read moreof my skis and said they had no wax!! Sent me in to get new skis from their rental shop. After lessons, i paid to have skis waxed to use rest of my trip. Icing on the cake was Clark's tried to charge me another day for being late to drop off by 2.5 hours even though the roads to Tahoe have been closed due to the storm. In short, had really high hopes but will try another rental shop in future.

I can't believe I didn't know about this place! Clark's has a great variety of snow sports gears…read morefor a fraction of the cost of what I've seen at competitor stores. The staff were super friendly and attentive! I came in for a heat mold for my boots for the upcoming season. I had called a day prior to get a price quote on the service and was satisfied with the answer. When I came in, I was told a different price. After explaining that I was originally quoted the agreed upon price, Reili (staff member) agreed to honor the original price I was told. Once we got started with the heat mold process, Reili continued to be attentive and gave me time-reminders. Once I put the boots on, I still had a couple pressure spots that were bothersome on the top of my feet, he continued to observe and offered a solution to fix the issue. Overall I am extremely satisfied with this place and would HIGHLY recommend it for anyone looking to get their snow gear!

Adrian, or "Dr. Adrian" as his name tag said, was amazing. When he first asked if I was an REI…read moremember, I immediately got defensive because I hate being sold things. He stayed calm, explained exactly how the membership would save me money on the repair, and he was completely right. What struck me was that he kept trying to help me even though I was being uncool because I assumed it was just some scam to get me to sign up for something I didn't need. He also charged me only for the work my bike actually needed instead of a full tune-up, which saved me even more. I hadn't ridden the bike in five years, none of the gears worked, and when I got it back it was flawless. He's a great mechanic and a genuinely cool guy. I even stood around talking with him for about 10 minutes after dropping the bike off. Highly recommended. I'm glad I now know who to call if my bike ever has a heart attack..

Love perusing this store for all their top quality goods. You'll always find something you "never…read moreknew you needed ". Great atmosphere, helpful staff and store layout is great! Checkout staff is friendly and always willing to help with recommendations. You'll find anything you need for travel, adventures, and exploring nature. Top quality equipment and active wear, equipment, you can find it here. Be sure to sign up for membership! It's free.

Huge shoutout to Anthony for helping me with my snowboard rentals and finding the perfect snowboard…read moreand bindings. He was incredibly patient and knowledgeable. You can tell they genuinely care about getting you on the right setup, not just making a sale. His friendliness made the whole process fun and stress-free. Such stellar service!

Bought 2 Cannondale Tesoro's from this company . I lost the battery key . They were less than…read morehelpful in remedying this situation . I'm just a customer who paid over 5K for two bikes, You'd think they wold want to take care of me , hoping for future sales, but if you're not going to back up and support products you previously sold me, I won't be back . I called three different blue zones in two different states and was treated poorly at all locations. Terrible customer service. Do yourself a favor, go to REI, they were friendly helpful and said this isn't the first time they have rescued a stranded Blue Zone customer. They had my problem solved in less time than I was on hold at the Roseville location of Blue Zone.

I'm clearing out a house of a late uncle... he has a lot of sports equipment. I thought I might be…read moreable to sell some stuff here, so I dropped by. Wow! They have a LOT of sports equipment! You name it, they've got it. I was overwhelmed with the selection they had... which is GREAT if you want to buy something, not quite as great if you want to sell something because they're in a position to be (and actually, at this point, MUST be) pretty picky about what they buy for resale. Obviously, they're not going to want to shell out $$ for something they don't think they can sell relatively quickly at a profit, so it's definitely a supply and demand kind of thing. Makes sense. If I was in the market to buy something, I'd definitely drop by.

I drove all the way from Davis and I'm so glad I did! I recently started playing soccer again and…read moreneeded a full set of gear. Play it Again Sports had everything I was looking for at such affordable prices. I found an amazing pair of cleats for just $13 and a pair of shin guards for $3! The selection is huge and I love how the store is organized by sport as it made everything super easy to find. Tons of great options for all levels of athletes. Highly recommend checking it out!

I had an absolute amazing experience here today! My friends and I decided to book a time slot last…read morenight, and rent paddle boards today. We arrived, filled out the waiver, got the boards put on my car, and were on our way within about 20 min. The staff were so sweet and helpful, teaching us how to load the boards on and getting us everything we needed. We were enjoying the boards so much we called and asked to add on an extra hour, and they let us! From start to finish, renting the boards was so easy and so worth it. The prices are totally fair as well. I will totally be coming back here soon, thank you!!

I made an online booking and called throughout the week to ask questions since it WOULD HAVE been…read moremy first time paddle boarding. Great customer service over the phone. It made me excited to rent from this business. My booking was for 4th of July and even before I booked I did speak with them about booking and they gave me their advice. Day of, I called to let them know I'd be running a little late past my booking time, I spoke with Jamie and she said thank you for the heads up, we'll see you soon." I arrive for her to tell me that all state parks are full and she blocks bookings off after 11, knowing that I booked for 11:30. I do understand that it's a holiday and a weekend, so state parks being at full capacity is out of her hands. What I do not appreciate was her tone and attitude with us versus other customers, her not giving us a heads up knowing we were running late, and she still gave people more of the options of getting their rentals and where they can try versus what felt like she was simply dismissing us. May try to come again, but for a 2 hour drive and to receive customer service like that in person versus whoever I previously spoke to on the phone- to be determined.

35+ years I have been spending my pennies in this establishment. It's the BEST SHOP IN NORCAL hands…read moredown. I bought my first deck from them 35+ years ago. It's the BEST money spent because you can trust this shop gear and guidance. It's not about profit it's about loyalty and customer appreciation when you walk in the door. These are morals the other competition just doesn't have. I can only hope I can continue to share this place with more of my lineage.The Boy save to go play at S&S and when we leave .. we are always smiling. Thank you

I called in and was greeted by Sunny who was super friendly. I was looking for a specific grip…read moretape and when I showed up, she had options ready for me. Awesome shop and even better service. Sunny had great energy, was super friendly, and really helpful. Made the whole experience exceptional. I'll definitely be back. Thank you!

Big 5 is a sports retailer. They carry a bit of everything but not at mass quantities. I've been a…read moreBig 5 customer forever and have shopped at the Folsom location for quite some time. The prices are low. Lower than their competitor down the street (hint: name starts with D). Big 5 sells sports specific shoes, sports clothes, fitness equipment, sports gear, and accessories. This location like most all Big 5's have zero interior design theme. But who cares,since the prices are low and customer service is on point. Another thing to note is that they carry seasonal specific gear. In the summer, they have life jackets, swimsuits, kayaks, boards, and water toys which is convenient if you're headed to the river or any of the multitude of nearby lakes. Plus in the winter, they have snow clothes, snow shoes, and sleds. From Folsom, it's not that far of a drive before you get to snow elevation.

My fiancé and I decided to stop in to get some new summer shoes since mine broke and his were worn…read moreout. I purchased the Maui & Sons Cove Women's Sandals my fiancé helped me pick out. I'm tall so I have large wide feet so it can be hard for me to find shoes in my size, I tried on several sandals and these stylish adjustable sandals were the only pair that not only fit perfectly, but felt comfortable on! I've been wearing them for a few weeks now and despite stains, they've held up very well! My fiancé loves Sketchers so he picked out the Sketchers Men's Foamies Go Walk 5 - Astonished Clog! He said the cushioned soles were extremely comfortable and holes made them feel nice and airy! When the clogs gets wet it drains easily as well! I would recommend this location, the staff were very friendly and helpful and we saved $5.00 thanks to my fiancé's Boy Scouts of America coupon card we brought in! We'll definitely be back, they always have the best deals around and plenty of shoe options! We're hoping our durable shoes last for our Honeymoon in Hawaii next week, if not we know where to get more, ha ha! I may just have to try their Arizona Fruit Snacks as well we saw at checkout our next visit, I never knew this tea company made snacks as well! Did you!?

I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

I went to exchange a $300+ Exped sleeping pad with a leaky valve I purchased less than a year ago…read morefor the exact same item. They were going to charge me. I worked for REI for over 5 years. They used to honor their return policy. I have a REI credit card that is now garbage. THEY DO NOT HONOR THEIR RETURN POLICY. THERE IS NO BENEFIT TO SHOPPING AT REI ANYMORE. Shop locally.