This play cafe in Latham is an absolute gem! We live in Brooklyn, but every single time we are…read moreupstate visiting family, we make it a point to stop in with our two sons. As a parent, the first things I look for are cleanliness and safety, and this place excels at both. It is incredibly well-maintained, spotless, and designed in a way that lets the boys have a blast while I actually feel relaxed. The onsite cafe is also such a convenient touch--we always grab the boys smoothies for the ride home! What really sets this business apart, though, are the owners. Michael and his wife are some of the kindest, most welcoming people you'll ever meet. They truly care about the families coming through their doors and make you feel right at home every time. Wonderful people running a wonderful business--we can't recommend this place enough!"

A little pricey but everything is pretty clean and well maintained. $25 +tax for 3 hrs. Food and…read moredrinks are expensive but you can bring in your own snacks. I was really happy they open at 9am! So many places don't open until 10 and my kid is up early. Also lots of play options. Huge "sand" and ball area, trampoline, screen game, giant slide, scooter coaster, little grocery and play food area, small train table and a peg board. I will probably be back again this winter when we need something different.

The kids always have a blast here! Loads to do and the food prices aren't awful considering. There…read moreis an arcade section you'd pay more to use, tons of slides, bday party rooms, a toddler section, a pretend play section, trampolines, then the climbing sections. There are loads of benches and even massage chairs for adults to use while the kids go wild. Only one downside (It was the end of the day so keep that in mind) there was garbage on the floor all over in the pretend play section like dirty napkins etc. The water fountain by the locker splashes so the floor is wet by that. The lockers are $6 for the fist hour for a large one and then $1.50 per every half hour exceeding that first hour. They do have free cubbies on the floor also. Check in took a minute do the wavers online while in line or before even getting there to save time and don't forget your Billy bee socks!!!

Came her for my granddaughter's birthday There's a mini beez, for the small kids. My granddaughter…read moreis only one there teens in this area and the employees do not tend to the area to keep them out. It says in the rules 42" or less. Come one the little ones should be able to play without being bumped into or us worrying they will be hurt by the bigger kids running around and walking over them.

I can't give it more. I wish I could and this place has really great potential but management needs…read morehelp. I went for a bday party. The room was fine. The set up was cool. It's typical set up. So what you'll get at other facilities, you'll get here. The facility is AMAZING!!! There is so many things to crawl through, run around, stairs and slides, basketball courts to have little games. Two personal size trampolines that's one jumper at a time. That can be an issue if they don't have a timer for it and the line gets long. I didn't see a long line because the kids would leave and play around the whole facility. They had a small gaming room that I did t check out but I can only assume it's like other arcade spots. Only a bit smaller section. They had this one area that you can be on the second floor and launch balls down to the ground floor with a bit of force to make it fun and give you the illusion that you have a powerful gun. You can throw those balls around and hit each other, they were soft. In the middle of that room there's an apparatus that blows air up and makes these balls float and come out of the top of a 4 foot tube. Again, it's cool for 2-7 year olds. Maybe even 8-9 Yr olds would have fun in this room. This place is really big. You can't keep an eye out on your child. That's how many tunnels they are and how fast the kids can come through there that you'll lose your eyes on them. If you're the parent that needs to keep an eye on your child 100% of the tiMe, get socks and join in on the fun with them cause from the ground you will not be able to do it. They have a toddler section. A small version that they can easily have fun there too. NOW.... As for the 3 stars... I couldn't give more but if they fix this one section or gap in their business this place can be a 4.5 to 5 star facility. The tops of the slides: DUSTY. Needs a cleaning. And WEEKLY too! NOT monthly. The staffing!! The staff was very very short. The line at the concession stand was too long and the wait was insane, especially for a place that was starting to get full. I went on a Saturday around 11am... that's PRIME! TIME!! That's when you would have a FULL STAFF! Two staff at the concession stand, two staff setting up the party rooms, two in the front, two roaming the play area. .... That's just for the weekend staffing. Weekday, knock it down to ONE or less in all the areas that I listed. But it gets better and this is the ending. As we were in the front. One of the staff that was there happen to have a relative that she hasn't seen in a long time. I know this by her reaction and by what she said and how her convo went. She said, "when did you get in motherfu&!3r?!" Loud and clear. My wife said that shortly after she said, "my bad for my language".... Umm too late sweet pea. Thank God my son didn't hear that. I would have been upset if I had to explain to him that's not a word you use. So that was our intro to this place. Not a good start. Would I return? Yes and I'll bring in my own snacks to avoid waiting 10 min for a bottle of water or drinks. And put ear muffs on my children. That's all folks.

This was by far the worst experience I've ever had with any staff. Unfortunately they were short…read morestaffed only had three people working. The manager was very very rude and unprofessional. I was "supposedly" allowed to arrive 15 min early to set up they wouldn't let us in the room until exactly 11. I was given attitude from the manager when I was asking simply questions and was told, "trust us we've been working hard all week for this." I don't know what that consisted of the room wasn't set up, I didn't have enough plates or utensils. The party attendant was no where to be found and non existent. One of the moms was trying to help me out and was yelled at by an employee. I will say the only helpful and apologetic employee there was Esmael (probably spelled that wrong). He had patience with us and answered all my questions. But unfortunately he was also running two other parties at the same time. When I originally booked and spoke to someone the person advised me I could just pay for the other additional children at the same party rate. Well apparently that's not how that works. Any additional adult and child is regular admission fee which gets to be very expensive very quickly. I paid $700 and this was more of a headache. And I received very little help at all. The manager just tried to argue with me (when in fact I didn't intend on arguing) and I shut it down telling her it didn't matter that I was still paying. Another thing is the cleanliness. The playscape I can understand that probably is difficult to clean. But the floor in party room was very sticky. The women's bathroom had a toilet constantly flushing which didn't allow any other toilet to flush. There was no toilet paper in the stalls. We were there when it opened, how were the bathrooms not cleaned from the prior day? Also the hand sanitizer stations were empty. All in all if you're looking to book a party just don't. Save yourself the torture and aggravation. For the amount of money I paid I expect at least some help and some courtesy and respect as a customer. I didn't expect to have the red carpet rolled out. Just treat us with kindness is all I ask for.

We have been going to Play Haven for over a two years and can't recommend it enough. The staff is…read morealways so so gentle, attentive, and really engage with the kids. Erin keeps the activities rotating so there's always something new. A drop in care center is such an amazing resource to have here for families in the Hudson Valley.

From the owner: Play Haven offers a variety of play experiences inside and outside for families living, working, or…read morevisiting the Hudson Valley. Play Haven specializes in free play within a respectful, caring community. With options like drop & play, you can be sure that your child will be well cared for and have so much fun while you get to check some things off your to-do list. Stay & play offers families an opportunity to visit our space and use our toys & supplies together. Visit our website for current schedules and even more ways to play!

Everyone had a blast if you have a bunch of kids with lots of energy I would say talk them bout 5…read morepm then they get home and sleep like rocks!!!

My kids LOVE this place! We usually go for open bounce during the week and we have never seen it be…read morecrowded. The owner is friendly and was very helpful when I hosted my oldest's birthday party here last summer (and so accommodating when I had to postpone the party due to illness). Prices for open bounce are reasonable compared to similar places, but here you get 2 hours instead of 1. Very clean, well-kept. Definitely on my list of go-to places to entertain my kids.

Great for a rainy day, play date or birthday party.read more

Potential customers: please proceed with extreme caution. The owner (Ken) is a very angry and…read moreunpleasant man. He lives alone in the building somewhere, so he is always at reception. This man should not be around kids and we will never go back there. He spent 5 minutes shouting (literally screaming) at me down the phone because I called up and asked about an expensive jacket I left there that had some shades in the pocket. I desperately needed it back as the winters here are very cold and expensive. He told me he lost it, so I wanted to go over and try to find it. He went completely nuts and totally lost his mind on the phone. How a man like this can work with kids, I do not know. I gave him two stars instead of one because I feel very sorry and sad for him.

This is your average roller-skating place. They have a big parking lot which is good because it…read moregets quite busy. We came here with a group of our girl scouts for an event that was said to be a special one for them. There was only one thing that it made it special for them, face painting but nothing else that signified that it was a girl scout event. Nonetheless, the girls still had a lot of fun. What we like about this place is that they rent the training walkers for younger kids that aren't good on skates yet. They have a place to grab a quick bite and a drink, laser tag, a play climber, and an arcade. I was really surprised at the extra cost for the play climber - it is nothing fancy or super fun and should really be included in the entry price since it is right next to the skating floor.

Rude staff, outrageous prices, mediocre rink. For the prices that they charge they should install a…read moremuch better sound system. Overall VERY disappointed. How could it possibly cost a family of six $180 to take the family skating and to have pizza?!!!!! What business charges toddlers full prize?

It was bound to happen.....the Delmar location has gotten very run down as other stores seem to be…read moretaking priority to get up and running. I have been to this location several times over the last year (since it first opened), and each time I had been impressed with the cleanliness and tidiness. Today was a very different story. As soon as we entered I could see that the place was a mess. Toys were all over the place, nothing had been neatened up, and the foam floor pieces were buckling in several spots. We arrived at about 2:30pm and we were the only customers, so it seemed odd that it was such a mess. The sand pit area is overrun with toys and the kitchen area was trashed. The round sitting bench that used to spin no longer does (we were told it broke), and there is a random metal climbing dome with a slide that has paper and tape on it, seemingly covering screws or something. For the price of admission (25.00), I can't say I will hurry back unless I learn that things are being better maintained. I never understand when places start to grow, but as they do, they let other things go. The appeal of the Littles Play Cafe was the trust I had in the cleanliness and maintenance, but today I lost my faith. I hope they do better, because when it is good, it's a nice place for little ones to play.

Cute little place to take the smaller children. Didn't try anything on the menu but I saw other…read morepeople enjoying it. I will be back with the grandkids since they loved it there