This place is great! Our first time here, my grandkids loved it. We had amazing encounters with all…read moreemployees accept for ONE. The Hispanic male at the food court was rude, but we didn't let it stop us from having a blast. The guys and girls who monitor the kids were incredible, interacting and playing with, every group of kids. Worth the money 100% I would absolutely recommend!

I saw Thrillz Atlanta advertised on social media and was genuinely excited to bring my son there…read morefor his birthday with some of our family and friends. Unfortunately, after our experience, I feel like there are several operational and safety issues that need to be addressed. About a week before our visit, I started seeing posts on social media showing extremely long lines. I initially considered booking a birthday party, but since I didn't have 10 kids, I felt like paying for a full party package would be a waste of money. Instead, a few days before our visit, I went online and made a prepaid reservation for 12:00 p.m, including spectator passes. We arrived around 11:40 a.m., which was 20 minutes before our reservation. Despite having a reservation, we did not make it to the check-in counter until approximately 12:35 p.m. What really bothered me was that when we finally checked in, our time was started based on our original 12:00 reservation time. We had paid for 120 minutes, yet through no fault of our own, we had already lost a significant portion of that time standing in their check-in line. I felt cheated out of something I had already paid for. I do want to make it clear that the employee who checked us in was nice, efficient, and patient with everyone. I had absolutely no complaint about her. In fact, throughout our visit, most of the employees we encountered were pleasant. My issue is with the overall operation, organization, and setup of the facility. The parking situation was the first indication of the problems. The parking lot does not appear large enough to accommodate the number of people this facility attracts, especially when other functions are taking place in the area. It was extremely congested just trying to get into the parking lot. The reservation system also did not make sense to me. According to the website, a reservation was required, yet when we arrived there were two lines--one for reservations and another for walk-ins. Even the reservation line was extremely long. If customers have prepaid reservations for specific times, there should be a more efficient process to get those customers checked in so they are not losing time they have already paid for. The stickers were another issue. The stickers placed on us came off extremely easily. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. The raffle-style tickets being used for laser tag also need to be reconsidered. Those tickets are flimsy, easy to lose, and are the same type of tickets that can easily be purchased online. How are children expected to keep up with a small paper ticket while they are jumping, playing, going down slides, and getting on rides? We were also given cards that were supposed to be stamped for each ride. However, the facility was so busy and the staff appeared so overwhelmed that our cards were not stamped most of the time. If the card is being used to control or track ride access, there needs to be a better system and enough employees to consistently enforce it. One situation in particular really bothered me. I was standing in line with the children in my group waiting for a ride when a staff member brought two people to the front and allowed them to go ahead of everyone who had been waiting. One of the children with me was even asked to get off because the seat was needed for someone else on the Grave Digger ride. When I asked what was going on, I was told they had paid for a party and had "paid a lot of money." I responded that I had spent a lot of money too. My group consisted of 8 adults, 7 children, and 2 babies under the age of 2, and by that point I had spent well over $1,000 on this birthday outing. I ultimately had my group get off the ride because I wanted them to be able to ride together. That made the situation even more disorganized because the employee then had to get my people back off, allow several other people in line to ride, and then put my group back on so they could ride together. It held everything up unnecessarily. he food and dining area were another issue. The food line seemed to be going in every direction, and there was no organized waiting area. After ordering, it took approximately 25 minutes to receive our food. At one point, the register system went down, so employees had to begin emailing receipts. People were everywhere in the dining area, and the entire setup felt chaotic and overcrowded.

This play cafe in Latham is an absolute gem! We live in Brooklyn, but every single time we are…read moreupstate visiting family, we make it a point to stop in with our two sons. As a parent, the first things I look for are cleanliness and safety, and this place excels at both. It is incredibly well-maintained, spotless, and designed in a way that lets the boys have a blast while I actually feel relaxed. The onsite cafe is also such a convenient touch--we always grab the boys smoothies for the ride home! What really sets this business apart, though, are the owners. Michael and his wife are some of the kindest, most welcoming people you'll ever meet. They truly care about the families coming through their doors and make you feel right at home every time. Wonderful people running a wonderful business--we can't recommend this place enough!"

A little pricey but everything is pretty clean and well maintained. $25 +tax for 3 hrs. Food and…read moredrinks are expensive but you can bring in your own snacks. I was really happy they open at 9am! So many places don't open until 10 and my kid is up early. Also lots of play options. Huge "sand" and ball area, trampoline, screen game, giant slide, scooter coaster, little grocery and play food area, small train table and a peg board. I will probably be back again this winter when we need something different.

Our Back Yard Play Place is more like a 3.5 than a 4 but I don't think worthy of a solid three…read morestars. This place is pretty big. Being on top of the bowling alley, this give kids and family extra time together (or separate if the kids go play by themselves while the parents bowl, which seems to be the case here). There are a great deal of inflatable bounce houses and one giant obstacle course, a ropes tower with a slide, rock wall, some arcade games, and a few birthday party rooms. For two kids to play for 1 1/2 hours was $24 total. Seemed like a pretty good deal considering there's no other place quite like this and it keeps the kids active and happy. It is dingy and there are quite a few broken arcade games that they just decide that they're never going to fix (I've been here a few times). You pay 25-50 cents per game or a dollar to play air hockey, basketball, or a motorcycle game. There are no tickets so you're really only playing to have fun, not win prizes. There is a coin machine (it's slow) to give you quarters for the games. During my most recent visit, the basketball machine broke on us so that was interesting. Other than the rinky dink "arcade" (which is kind of just scattered around the bounce houses), this is a fun place with plenty of room for the kids to run around.

This is the largest indoor play center in Westchester/Duchess County and it's a great place to tire…read moreout your kids during a cold/rainy/snowy day. Pros: - With 80,000 sq. ft. of entertainment, there is so much to do for kids of all ages - toddler play area, trampolines, rock climbing, ninja warrior courses, dodgeball, slam-dunk basketball, arcade games, and vast playgrounds. Took my 5-year-old daughter and her friends and they didn't want to leave after 3.5 hours. - The carpet and some of the finishes glow in the dark, so in the evening time they turn off the lights for a fun afterparty experience - Plenty of comfortable seating for the adults Cons: - During our time, the septic tanks broke, resulting in a terrible smell by the back bathrooms. They had to leave a door open to relieve the odor so it was freezing by the toddler area. What was most frustrating was that nothing was announced or clarified over the speaker system and we had to ask around on what to do. My husband had to drive to BJs because he could not hold it anymore. - If they make the kids wear socks, they should enforce it on the adults as well to keep the germs out. Can't wait to come back!

Place is very clean! Staff is fantastic! Management was helpful…read more My kids had a great time! Would definitely go back!

I'm sure this place used to be fantastic when it first opened but everything is falling into…read moredisrepair.. broken keyboards, buttons missing, foam blocks with ripped corners, missing parts, broken toys, etc. For $25 for one child, I expect it not to look so run down. Disappointed.

Very cute and clean. Great for 0-6 yos who like pretend play…read more Cafe was good and people who work there are friendly.

AMAZING AMAZING PLACE !! Brought my 8 month old and 2 year old grandchildren for a week as they…read morevisited me from out of state. How long you can bring babies for a walk outside ??? so this place really saved me for the week. Safe, Clean, Professional, Friendly. PERFECT PLACE for them to get their energy out.

Today, my wife and daughter went to this place as they normally do. While my daughter was playing,…read moreanother child's mother approached my wife and told her to control her daughter. My daughter is only three years old. She did not hit the child or do anything to him, but for some reason, the mother became offended and approached my wife. On top of that, my wife is pregnant, and this woman threatened her, saying that something was going to happen to her if she did not control her daughter, and that because she was pregnant, something could happen to her as well. My wife felt unsafe and immediately went to the owner to explain what had happened. The owner basically said that he could not do anything. How can someone go to a children's establishment, be threatened by another customer, report it to the owner, and be told that nothing can be done? My wife was threatened with comments suggesting that something could happen to her and her pregnancy, and the owner did absolutely nothing about it. I do not recommend this place to anyone, especially families with young children.

I had an assignment of entertaining 3 children under the age of 7. I found the perfect inside…read moreplayground. It's a " sock off" environment. I watched the children climb, tunnel, ride and slide for several hours. The only noise I heard was laughter and why do we have to leave. There is an upstairs party area to celebrate your pride & joy. It's plenty of parking and priced very reasonably.

Great indoor play place for my 3.5 year old to play independently…read more Will definitely keep returning

I was so happy to find this place. Do people not have toddlers up here? Does everyone go to…read moreFlorida? Anyway my mom moved to the area and I finally brought my son up to see her new house and explore the area which isn't much stuff for him. Seriously has nothing for kids reopened in the area? Anyway I somehow stumbled upon this place by googling like crazy. I hurried to book private play then our plans changed so I was sad we might not get to go but another spot opened up the day before so yeah we got to come here. It's an awesome kids place. By me we have a million of these I have no idea how parents survive up here with no indoor play places lol. It's even colder up here too! What do people do on school breaks with kids? Or do in the winter on weekends? My son had a blast for 2 hours, whole place to himself. Even we had fun as they had basketball games, air hockey and the roll a ball thing I hadn't seen since I was a kid myself. They also had a sensory room he was memorized with. This will be my go to place anytime in the area, people are missing out! I added it to yelp to hopefully save the mom's up there lol. Take your kid here! Sit, relax and let them play. This was the highlight of our trip seeing our boy so happy here.

The girl that was at the front counter took stuff out of my boyfriends sisters kid had and on their…read morekid she didn't let us doing anything by ourselves and was very rude I don't recommend this place.

We just had our son's 4th birthday party, and the kids had an amazing time! The place is spacious,…read moreclean, and fun! They only stopped playing for pizza and cupcakes. Melissa was extremely kind and accommodating. She was flexible with our theme and number of kids. This was definitely the most stressless birthday party I've ever thrown. The kids are already asking when we're going back. So happy to have a place like LLoW so close to home!

Little Land of Wonder is an amazing place. I wish it was around when my kids were young. I bring my…read moregrandson there and he loves it. It's not only a fun place to go it's clean, and has plenty of things to occupy a small child in a very safe environment. Melissa is wonderful with the little kids and she is very accommodating, LLoW is a great place for parents to unwind or do work on their computer while their children are having a great time with other kids. WE LOVE IT THERE!!!!

Great place for you to come in enjoy your day & Have a…read morepicnic & visit the animals here " Please come visit us

Small but great, free to enter park / mini zoo to bring kids to! They had ducks, birds, alpacas,…read moreturtles, pigs, etc and it was a nice activity to walk around and do with our 15 month old daughter for about 30 min. Plenty of parking.