I was very hopeful and excited about the services from Ready To Go Resumes as they were recommended to me through word of mouth. I have been trying to get a job with the Federal Government on my own for a while and looked forward to the Ready To Go Resumes' expertise and insight.
After paying for the Federal Resume package on April 17th, I received an email from a representative that they would begin working on my account - I even received an email 48 hours later giving me an update on my file status. At that point in the partnership, I was super impressed. Unfortunately, that is where it stopped.
According to the organization's website, their service comes with a free 30-minute consultation, 7-10 day turnaround for a detailed resume, and a cover letter within 24 hours. After the initial update, the organization went completely silent. By day 9, I was convinced I had been tricked and had lost $229 as the representatives were dreadfully slow in responding and the organization did not engage in ANY of the services they claimed on their website.
Instead, I - the customer - had to be the one to initiate and maintain contact with them about the updates of my account and money. It was so weird that I had to be the one to call, leave voice messages, and reach out to them in order to get some kind of response.
Eventually, 2 weeks after the advertised timeframe - the organization stated they would refund my money (because of some technical error they were experiencing) and that they would provide the Federal Resume service for free as a sign of goodwill and to gain back trust. Luckily, they did refund the money, but that is ALL they did. I have yet to receive ANYTHING from them!
I have no confidence in the services of Ready To Go Resumes.
I am sorely disappointed in this organization as I truly believed in their claims, but it was all misleading. Their customer service is the bare minimum - as I had to consistently reach out to them - and they falsely advertised services that they cannot provide - no phone consultation, no cover letter, no resume, no goodwill.
I am surprised they have BBB accreditation as my experience does not hold to the BBB standards.
I encourage future and potential clients to look elsewhere for resume services as my experience with Ready To Go Resumes has been a hassle and a waste of my time during my job search.
False claims.
Poor customer services.
Huge waste of time for job seekers. read more