Love this small family business. Their water is delicious always. They are helpful and clean your…read morewater bottles for you before they fill them. They get to know you and make you feel special when you come in. I actually look forward to going there to fill my water bottles. So grateful to have this place so close to home They also post all their certifications and you can see their whole water process.

The guy was extremely nice and got our empty bottles out of the car, filled…read more them and returned them to the car. As two elderly women trying to save some money, we really appreciated his effort.

Cheap affordable purified drinking water for 5 gallons. New clean place. Owner brought the 5…read moregallons to car.. very nice and thankful.

Great new water store! Wonderful customer service plus water…read moreis reasonably priced and taste great!

I stopped in to Zen Aquatics because I am curious about installing a koi pond in the backyard but…read morehave zero experience with fish. I was impressed by the water world inside this store with a truly magnificent tank by the register that had the coolest stingray swimming around. I was told that the owner, JP, has extensive knowledge about everything koi ponds and is a wonderful resource for advising on the installation and required equipment. I wasn't sure that koi would live in this hot desert environment but apparently they do just fine! Zen had a great selection of koi fish in multiple sizes and all the accoutrements to go with them. If I go through with the project I will definitely hit JP up!

While I'm not an owner of an aquarium, I did have a problem with a water pump similar to an…read moreaquarium. J. P. promptly returned my call and advised me that Michael or Alvin would be happy to look at my problem. Michael greeted my and quietly looked at my pump and patiently listened to my predicament. He took my cat water dispenser and water pump to the back and within three minutes returned with the pump cleaned and operating. No objections or superior attitude, just very exceptional customer service. If you need anything aquarium related taken care of in Palm Desert, I highly recommend Zen for their selection and their awesome assistance.

Try returning phone calls for one. They had to put in a new system since the first one started…read moreleaking and now won't call me back to set up the WiFi. Stay away from them!!

We recently bought an Ecowater system for the house in Joshua Tree. The water supplied by the local…read morewater district contains arsenic and hexavalent chromium, according to its annual report. Neither of these two chemicals are safe for humans, pets, or plants, so we did what so many high-desert residents do: we went to Walmart to buy gallons of water every few days. It was consuming time, eating up gas, adding miles to the car, and drawing us into the dilemma of finding a way to recycle those empty plastic gallon jugs in a community that still has no efficient and convenient way to process them. Aside from that, we were suspicious of what chemicals were leaching into the water from those containers over the weeks and months that they sit in a warehouse waiting to be bought by consumers. When we went to Costco, we met a lady who suggested that we have a representative from Ecowater Systems, which is one of its approved vendors, come to our home to show its options for in-house delivery of clean, potable water. Gregory, the representative, came to our home a few days later and was right on time. He was polite, definitely not pushy, and gave us facts and figures to back up his company's claims. What we learned was that based solely on the the cost of an Ecowater system versus the cost of bottled water from Walmart, an Ecowater system would cost less than two-thirds of what we were spending on gallon jugs of water. When we factored in the additional expenses of gas and wear and tear on the car resulting from driving to and from the store, the cost was less than half of what we were paying to lug water to and from the car. Another factor in favor of Ecowater's system was that we would no longer have to spend two to three hours each week going to and from the store to buy water since an Ecowater system makes water instantly available through its own specially installed faucet. One of the things that made me hesitate to buy the system in spite of the economics, which were plainly in favor of doing so, was that I had been to friends' homes where a do-it-yourself water filtration system had been installed. All of them had a similar looking faucet, and when they turned it on, the water would trickle out so painfully slowly that I thought it would take the patience of Job to make a pitcher of iced tea. So I was very pleased to learn that the Ecowater system includes a large tank which is installed under the sink. Purified water, from which all the nasty chemicals have been removed, is stored in the tank, so when you turn on the special faucet, you can fill a glass as rapidly as you would with a regular kitchen faucet. When you are not drawing water from the tank, it refills itself automatically with pure water. I guess I am somewhat obsessive about not wasting time, and Ecowater's system passed my litmus test for acceptability with flying colors. I would recommend Ecowater's systems to anyone who is concerned about health, safety of the family's water supply, reducing costs, and increasing convenience. The company's product is well thought out, sold in an honest way and at a price that is an absolute bargain, and backed up by guarantees and service that are truly exceptional.

Thank you, Pablo for your help with the the Hi-Temp Unions. He could not have been more helpful…read more Very fair and best customer service I've experienced in many years.

Today I went to Leslie's Pool Supply on Ramon in Cathedral City CA. I was having some issues with…read morepool water chemistry. The manager helped me so much telling me what I needed to do after he ran a test on the water that I brought along with me. He was experienced and extremely helpful. Thank you!

had a problem. panicked, then came into store and met Matt...Wow!!! fixed everything in same day!…read moreHe got me to chill by not only diagnlosing my issue but offering to rebuild my pool cleaner and supply me with the hose sections I needed. Dude KNOWS his stuff!!! THANKS MATT!

My father recently went in to pick up a pool pump. Unfortunately, the customer service…read morerepresentative did not offer any assistance with loading the pump onto his vehicle. Considering my father's age, I was disappointed that no one offered to help him. Instead he told my father, "the dolly is right there." I understand that employees may have other responsibilities, but I believe offering a little assistance to an older customer, especially with a heavy item like a pool pump, would have been a thoughtful gesture and good customer service. I hope management can take this feedback into consideration and remind staff of the importance of being attentive and helpful to customers who may need a little extra assistance. We will not be buying our pool supplies there anymore.

I go to Leslie's to speak with Rob and Phillip regarding pool chemistry and water analysis…read more These guys are highly knowledgeable, put up with my ignorance and set me straight on what is needed to obtain balance. I need them more than they need me - 5 stars always.

I don't have a lot of experience with this place, but went there on a weekday well before closing…read moretime. The store was empty, and I rang the bell hoping someone who worked there would come out. Nothing. I walked around to the back and saw no one. Very eerie. Couldn't buy what I went there for because there was no way to pay! How weird and pathetic.

Patrick went and looked at my house and gave me a bid for cleaning the windows and screens inside…read moreand out. He showed up at the scheduled time, went in with his crew of 5 and got the job completed very quickly and efficiently. They cleaned the screens as well as the windows that were up high from the vaulted ceiling.

We have a house in La Quinta where the water is really bad; it's very hard, has a strong odor of…read morechlorine, and tastes awful. Our pets won't even drink the tap water! After seeing many of our fixtures and appliances ruined and constantly battling mineral deposits in the showers and sinks, we decided to install both a water conditioner and filtration (reverse osmosis system). After getting several bids from different vendors, we decided that Vance, at Desert Water Conditioning, after the best solution for a great price. We did a significant amount of research and thought we knew exactly what we wanted, which was a whole house reverse osmosis system. After learning those systems can cause leeching of the cooper pipers and small leaks, we decided the Hague Water Max system, a water conditioner and reverse osmosis system, was the best choice for us. From the initial meeting, it was clear Vance knew what he was talking about. His expertise continued through the installation, which was flawless. He made repeated calls to ensure our system was working properly and offered to come back to the house and make any necessary adjustments. As others have mentioned, he is a plumber and can fix just about any water/pipe related issue, which is a great bonus! Vance made a stressful project stress-free and installed a water solution that ensures we have both safe and great tasting water! He is a pleasure to work with and we will definitely have him back for other projects!

I needed some pool equipment for my pool and my pool man suggested i try this place for what i…read moreneeded. I was amazed at the enormous inventory they have at thos place. They had everythimg i needed for my pool, and what friendly service. The staff membet knew exactly what i needed to fix my pool..He was very knowledgeable about pool things. I highly recommend this place.

Yesterday was our first visit to The Pool Store to pick up some chlorine tablets for a neighbor who…read morewas out of town. We were greeted by a friendly gentleman and he helped us find the tablets that we needed. I spotted a cute battery operated fish swimming toy which I inquired about if it was fun for kids, and he was enthusiastic about this $24 toy so we added it to our purchase. Without asking, he threw in a discount which was unexpected. Who does that?!!! There was another gentleman there that he was helping who praised the sales guy and said he's been shopping there for years and trusted them completely. Just an overall really great customer service experience which is not easy to come by in this day and age. We love shopping local, so if we need anything for our pool this will be our first stop!