Village is the best! Always friendly, always quick and always clean! Please keep doing what you…read moredo.

I had 3 pairs of garments that were oversized on me so of course I had to find a tailor to resize…read morethem. Which led me trying out Village Cleaners and they did not disappoint! Went in on Monday to get the size right and they were ready within 24hrs! Will be coming here again in the future!

My go-to place for dry cleaning. Fast efficient and reliable. They haven't messed up in 3 years of…read moreme going there. The workers always make a point to ask about stains. I'd rather pay more here than risk it some other place. For me the value is knowing that my clothes will be well taken care of.

Brought our custom draperies here and really thought they were capable. Big mistake. First pair…read more(several thousand dollars) came back severely wrinkled and with pleat torn out. Second one was for patio. Very heavy with liner to keep cold out. Again, came back with two pleats ruined, severely wrinkled, and shrunk fabric 3" above liner. In both cases, they never said anything hoping I wouldn't noticed. Had to take to seamstress to repair as best possible. Although they gave me a cleaning refund for the patio, they destroyed the drapes (about $1,700) Most upsetting is that they didn't even admit to it in either case. Very disappointed in the deception the most. It was very obvious that these were very good quality drapes and absolutely no care was taken in handling them. They make you sign a waiver, which most places do, but it looked like a Rottweiler handled these. One would expect better care and honesty with customers instead of trying to pass off their incompetence and mistakes.

I've gone to several dry cleaners, both in the suburbs and Chicago and have been going to this…read moreestablishment for 7 years now, on a consistent basis. Norma is the kindest human on earth and we are definitely in short supply of people like her. The staff are friendly, prices are reasonable (given inflation) and when you give them even a few days they will make it work and I've never had a problem with what I have laundered and/or dry cleaned. Definitely recommend this place!

Great dry cleaners & tailoring!! Used them for years & they notice & clean stains I didn't even see…read moreuntil they show them to me!

Best Plus Cleaners is the only place I go to for my dry cleaning needs. The owners are very…read moreprofessional , friendly and always provide timely service. I just recently brought in a pair of blue jeans that had the ripped holes in the knees and are patched from the inside. After years of wear and washing, the patches came off. I brought the jeans in to be repaired. I explained just exactly how I wanted the repair to be done. When I picked up the jeans, they were perfect. I highly recommend them for dry cleaning and repairs.

Very friendly owner. My hubby needed a pair of pants hemmed. I asked for a three day turnaround and…read morethe owner said no problem. I think the price for the hem and press is reasonable. I'll go back for additional clothes needing alterations.

Needed to wash some Cuddle duds Comforters and my washer is not large enough. Found this laundry…read moreclose to home. Now washers and dryers use refillable laundry cards instead of money. The attendant was great! Very helpful, and laundry was immaculate. Washers and dryers are spotless also! If you have to do laundry, this is definitely the place. Drop off service available too!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

I brought in a cushion to have the zipper fixed . I picked it up and attempted to put the cushion…read moreback in. The zipper was still broken. I brought it back and he said he didn't fix a cushion like that. Looked it up on the system and realized that he did. He then proceeded to repeatedly fold the cushion over and say he doesn't sew like that. For ten minutes he was trying to tell me in detail why it wasn't him that sewed it. I suggested maybe it was another employee. He said he was the only one that worked there. Then proceeds to imply that I brought him another identically broken cushion. He implied that Im lying. I asked for a refund for the work that was not completed. He refused. TERRIBLE customer service. I'll never be back.

Wow. I'm the first. I feel the urge to be a little off my rocker on this review!…read more Ok, so, I am an avid yelper who has been on the road for several months now and have a list to report to you on. But, lets focus. I couldn't (h)yelp myself but to give this cleaner/tailor 5 starts! Yea! Lets be frank (that means candid here in the Midwest), most cleaners do an ok job. They also usually don't do a GREAT job tailoring. Not the case here. I always find a tailor where I live. I like to buy clothes a little bigger or on the sale rack and have them fit to size (or to me that is). I have taken a shirt that my parents gave me for x-mas (being a good son I want to wear it) here to get sized. My parents usually get one of two things wrong: size, style. In this case (whew), they got the size wrong. I brought this in and it came back better than I could have asked. The owner (I assume because he is there everyday) even said, "you buy more slim next time." As if he didn't want my business. What a guy. Then, I got a sweet pair of Rock & Republic jeans for $80 (normally $250+). But, they were more like the baggy style of the 90's. So, I took in a pair that I sleep in (meaning that I wear often - it was hard not to have them for the week), and asked him to mimic the R&R to match the "sample." What do you think happened? Yep, he nailed it (doing the "yes" like Christina Applegate in Anchorman)! I have new jammys. :) Overall, this place is just one of the best in a long line of taking a chance wanna beeees. If you have to drive 30 mins, just do it. I'll walk the two miles there if I have to. Oh, the dry cleaning is on the money also.

I'm very pleased with their work, every item I drop off comes back as expected! I've been using…read morethem for many years and I've never been disappointed.

Dropped off pants to have a seam reinforced and they didn't do a very simple request. Alterations…read morewill most likely rip out after a few washings.

We've been customers of V.I.P. for over ten years and have always been satisfied with the quality…read morework and friendly service. My wife is fussy about her cleaning and alterations, as am I, regarding my shirts, but V.I.P is a business we could trust over the past 10+ years. Unfortunately, we are moving out of the area and will miss V.I.P.

The customer service here is rather disappointing. I had one pair or pants altered here over a year…read moreago and thought I had found "my place" after moving into the area. However, the last two times I have gone have been a nightmare. Before even seeing the garment I was told that it was take over a week to hem a jumpsuit. This was an outfit I needed sooner than that so I just returned it instead. I recently went in to have a dress altered and before even showing the gentleman the dress, I was told it would be at least two weeks before they could get it done. While that would've been fine because I didn't need the dress right away, the tone and disinterest in my service was already frustrating. I continued to show my dress and explain what I wanted done. Shorten the straps, take in the waist, and hem the length. While I know that is a good amount of work, the dress is not lined and has spaghetti straps, so definitely not the most complicated garment they have had to alter. I was quoted $85 for a dress that I spent $40 on! Absolutely not! Not only was the man rude, but that price seemed a little high. I took my dress to a cleaner In Sycamore instead where the woman was an absolute delight. She had me try the dress on, pinned it until it was perfect, gave me a couple small discounts and then quoted me. For all of the work listed above, I paid $40 and the dress was done in a week, probably could have been sooner if I needed it. When I picked it up the dress looked great, exactly how I hoped it would and they even pressed it for me. V.I.P cleaners made it clear that they did not value my business, they must be far too busy with more important things. I will not be back as I will be visiting my new "place" in Sycamore from now on.