I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

Impeccable work. I originally started bringing my Canada Goose coats here to be cleaned and then…read moreended up bringing all my clothes. Worth EVERY penny. My clothes come back looking brand new every single time. I am so impressed with the quality and service. Abraham has helped me several times and he's been just a joy to work with. Overall five stars.

Al, the owner and is staff, know clothing, fabrics and cleaning. I do not even bother trying to…read morefind a place cheaper place (if there is one), i find them truly honest and affiordable. I pay good money for my garments and I want them cared for properly. Not rich, but I'm very fussing. They never ever let me down. I suppose you could find a place that might be cheaper that ships their stuff into an mega plant (sweatshop) in Chicago and then brings it back to you, Good luck.

I walk to this location with my dog to pick up and drop off my dry cleaning...they are an excellent…read moregroup of people who really do a wonderful job. They always encourage and welcome my dog into their store and give her a nice treat but, most importantly, the staff do a great job with my clothing and I have never had an issue with them in over 4 years of using them. Highly recommend.

They did an amazing job getting a really tough stain out of a family made item. The stain had set…read morein for several months and most places were telling us that it may be impossible to get the stain out. It now looks good as new!

I really want to support businesses like this given the environmentally friendly approach, but the…read morepricing makes it difficult to justify as a regular option. At $15 for pants and $5 for a dress shirt, weekly drop-offs become extremely expensive very quickly. While I appreciate the mission and the quality, the cost feels out of reach for everyday use. I'd love to continue supporting this type of service, but the pricing structure makes it challenging to do so consistently.

The service was good when I started 2 years ago. They did laundry by the pound. They now switched…read moreto by the bag and reduced the size of the bags. They now added a $10 distance charge which they never charged previously. I gave very specific instructions for the pi up. I'm 78 and live on the second floor of a walk up. They have repeatedly left the returned laundry in the lobby and I've had a difficult time bringing it up myself. The drivers have skipped me on occasion. Many of the drivers barely speak English. I tried working with them. They're polite but nothing changes. Today I switched to a new service.

I used to enjoy the service with no issues, but that changed this month after most of my items were…read moremissing at drop-off. Mind you, I never had any issues before (except when a driver pulled up my phone number from the system to hit on me one time), so I felt like I could trust them to handle the load full of 'fancier' clothing I gave them (fine dresses, brand-name sweaters, formal wear, my favorite handbag, shirts I bought directly from my favorite artists that have great emotional value to me, and even some brand new items with the tags still on them). Obviously, this was a huge mistake, and I immediately called support when I realized that they had dropped off less than half what I gave them. The costumer representatives were very polite and they were able to see the pictures of pick-up vs. drop-off and agreed it was evident that there was a vast difference in volume. They explained there were some issues with a specific driver and that they would be investigating and keep me updated. Fortunately, I received a call a few days later to let me know they had located my missing items and would be dropping them off soon. When I received my missing items, they were all covered in dog hair (I don't own a dog) and wrinkled. I spoke with the representative again and they told me that I could have them rewash my items for free and receive a full refund as a credit immediately, but I explained that this was a very distressing experience and I didn't trust HappyNest not to misplace my items again so I wanted to request a refund directly to my payment method. They then said they would grant me just partial reimbursement, since technically the other items I received originally were returned in appropriate condition. Overall, I thought the resolution was reasonable and that support handled everything appropriately, but just this one bad experience made it so I will not be using the service again out of fear I just lucked out this once. I'm just happy I got all my things back!