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    Real Property Management

    2.3 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    RentGreat.COM - Rentgreat

    RentGreat.COM

    (37 reviews)

    RentGreat is an absolutely incredible management company. We live in a beautiful 3 bedroom in Buena…read morePark and have absolutely no complaints about management. When Spaces was giving us a hard time with our application for the apartment, Jack worked with us to come to a completely reasonable agreements hat satisfied us both. We absolutely love living here. When we first moved in everything was in great condition and probably the best cleaning I've ever seen done by a landlord. Usually I find I have to go back and clean before I feel comfortable unpacking but we just settled right in. We did have some issues with odor with the carpeting as the previous tenants had undisclosed cats but RentGreat immediately came and fixed any requests we had the next day. Tom our maintenance guy is wonderful. He's incredibly accommodating and gets things fixed right away. He even takes off his shoes when he comes in to fix things which is awesome because in my last apartment maintenance destroyed my white rug only two days after I moved in with muddy shoes. In the first few days we moved in we were not fully unpacked and were shifting things around while he was in unit making repairs, and he offered me help. Overall they've went above and beyond for us so far and are truly the bomb-diggity.com of landlording. We're looking forward to living with them for many years.

    Let me start by saying, I would never recommend doing any sort of business with the RentGreat…read moreAgency to my worst enemy. Unfortunately, I didn't have a choice as the building I was renting was purchased by a new owner who had Rent Great managing their properties during the end of my lease. As an educated and certified young professional working in forensics, this Company was screaming red flags from the second that they began communicating with me. Their website contained a page with staff names and the pictures of all the staff were pictures of babies. Nearly every email that was sent to me contained grammatical or spelling errors which I found extremely odd considering they claim to be an "accredited business."  I immediately felt like I was doing business with a bunch of uneducated children.  Before even asking me what I would be doing once my lease ended, they sent me multiple emails with move out instructions. I found it weird that this was the first communication I was receiving from them as the new owner. It took a turn for the worst when one day the power and heat in the building's stairwell, that the owners are required to provide per the terms of the lease, were not operating. This was the second time that this had happened in under two months. I emailed the new owners as soon as I noticed the outage as I feared that we would not have hot water nor heat for another 30 degree night. I also left a voicemail and submitted a maintenance request but heard nothing until the following morning. I received an email stating "you should certainly contact your former landlord and the former owners to ask why they have had this shut off even after we Transferred this service to our name. They are the ones who stuff of the power not us." Please notice the lack of professionalism,accountability, spelling errors, and grammar in this email. Given that they were new owners, I was confused why I or the previous owner would be responsible for finding a resolution. So, I called COMED and they informed me that the current management of the new owners had to contact them in order for services to resume. I informed the COMED agent that I was told by the new owners that I or the previous owner had to figure it out. The agent advised me to call the city to report the management agency. After the call, I emailed RentGreat expressing my frustration with not only the situation but the unprofessional manner that they were handling this. They quickly replied with the email attached stating that the situation was all my fault since I had called COMED reporting and outage, that I made the right decision to move out and that I was a nasty person. I was extremely taken back by the response considering this was coming from an "A+ Rated" Business on the BBB which they loved to share. It began to feel more like a threat and personal attack to ensure that I move out as soon as possible. I shared the email with my friends and family, and they were all stunned. Out of extreme frustration, a relative angrily called and confronted the individual that was sending the aggressive emails. Shortly after this call, I got an email informing me that they had received a "threatening and violent call" that they recorded and allegedly reported to the police. RentGreat "demanded that I cooperate with the police investigation regarding this matter." Before I finished reading the email, I received a phone call from a man named Jack at RentGreat who threatened that I cooperate with their police investigation and hung up before I could even speak. Minutes after the call ended, they sent me an email with a picture of my relative stating "They are assigning a detective from the criminal division to assist in this investigation" because their cowardly employee was seeking medical assistance for severe emotional distress signing the email "Sincerely, jk ." I couldn't help but laugh that their employee could hide behind a screen sending such unprofessional, malicious emails, but couldn't take it when it was given right back to her. If this employee is reading this, I recommend getting a real education and learning how to work in the field of business where you provide professional services to customers. I would also recommend growing some thicker skin if you're going to hide behind your screen firing off such vicious and hateful emails to individuals that are doing business with you.   If readers get anything from this review, I hope it is to NEVER do business with RentGreat. If you do, make sure you keep all the receipts of the comical yet unprofessional emails they will send you! It was comforting knowing that several other tenants in my building shared similar horrendous experiences with this company. Thanks RentGreat, you were so far from great! I look forward to never doing business with unprofessional, uneducated individuals like you ever again .

    Broad Shoulders Management - Arcadia Place

    Broad Shoulders Management

    (28 reviews)

    Norwood Park

    First experience with an HOA and it was eye opening. Some things went smoothly, but other things…read morewere not so much. Issues rose in my old complex building and sometimes they'd be handed quickly but most of the time it would be swept under the rug. Swept so far that it would require multiple attempts from other owners for it to be brought back into light. Although it would often be forgotten again. We looked for directions or advice on what should be done, especially if new board members were elected and they don't understand their role, unfortunately there would be none. "We work under your direction". Although if no proper direction is given from the "professionals who are in charge of multiple properties" we are meant to fail. Fail and become an easy steady stream of income to an organization that could take advantage of us. We would express our loss of trust from examples and lose our temper in the process, as the humans we are. In kind they would decide to drop us saying due to our outburst there was nothing but malice (on our side) in this relationship. Despite them "trying" to improve. They would make time to attend our quarterly meetings (which we had to start). They would try to get back to us via email (within a few days vs a week without reminders). Maybe you'll be luckier than my home. Maybe you'll be one of the ones that have a good experience with them or their employees treat you appropriately. Unfortunately this comes from one of the ones that wasn't.

    Our West Town 11-unit association came across Broad Shoulders as we were looking for a replacement…read moreproperty management company. The board was impressed by the owner Anthony's knowledge and experience in both construction and property management, and attentive, personable work style. For a relatively small association in a 20-yr-old complex, these were truly the most important qualities we searched for. 8 months into switching to Broad Shoulders, it's evident that the HOA made the right decision. The property manager assigned to us, Michelle, is responsive, clear and efficient in all her communications, quick to solve problems with great attention to details, and capable of maintaining professionalism while providing good information in all situations. It's been a very pleasant 8 months working with Michelle and I'd happily recommend Broad Shoulders to anyone who's looking for property management services.

    Real Property Management - propertymgmt - Updated June 2026

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