Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

Terrible service. Had an issue with repairs and a fob and had to send several follow up emails and…read moreplace multiple calls to get any response, and even then they were not able to help

My building has roaches, mold, soiled mattresses out by the dumpster, homeless people getting into…read morethe building and a broken buzzer. When I moved out they charged me for being unable to clean (as there was a power outage). They also charged me an extra $27 every month to use rentcafe to pay my rent - which they increased $200 over two years. They are scammers and slumlords. Don't rent from these people.

lived here for 7 years. They do not fix or rennovate while you are living there, the management is…read morevery rude, the maintenance team slaps paint over old peeling paint that peels again, had issue with black mould that they called " moisture discolouration" I reported cold wind blowing into my unit many times, I found the source a hole in the outside wall stuffed with plastic dish scrubbers, shortly after I gave a bad review on Google with photos I was offered a lease renewal and the had it revoked by a paper form. They refuse an explanation and repeat this like a broken record " we don't have to provide one, their website looks nice but this place is full of crime, you will get anything you leave out side stolen, they will so everything they can to stay with in budget and let the units fall into disrepair and would rather kick you out so they can slap more paint over the peeling paint and charge someone else more money

"I am international student with a family. I have 3 years experience with Pleasantview Townhomes,…read moreand I can say that they are the best service I ever got in Edmonton. I have been really impressed with the service provided. From initial contact to final finding of a house on a very timely fashion I cannot fault the service. All requests and questions were responded to in a prompt manner and every part of the service was really wonderful. I appreciated the fact that the office is reactive with phone cals, that's really a strength. Also, I appreciated that the flat is rented exactly as pictures show (every single details)." I would recommend Pleasantview Townhomes to anyone who is in the same situation!"

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Aweful aweful experience with this company, cost me more to hire them instead of dealing with the…read moreproperty myself, RUN!

We've lived here for nine years and have had a great experience. The management team is incredible,…read morethey work hard everyday to ensure that their tenants feel safe and valued. The staff are friendly and professional. This is by far one of the best renting experiences we have had and are looking forward to staying for another few years! Thank you Loni, Denise, Dave, Tanya and crew!

From the owner: The Village at Southgate offers three high-rise adult apartment towers perfect for both seniors and…read morestudents, and eight walk-up apartment communities for families of all ages. The apartments for rent at The Village at Southgate are conveniently located near Southgate Mall which is ideal for shopping lovers and picking up any needed essentials! Take advantage of an on-site convenience store for any groceries and enjoy being located near schools and playgrounds. With secure, video camera monitored entrances, on-site security and 24/7 emergency suite maintenance, you'll always have peace of mind living at The Village at Southgate apartment community in south Edmonton.

unitiiPM bought the building that I have lived in for nearly three years. in the 6 months that they…read morehave owned the building, the level of maintenance and care for the building has decreased dramatically. This building used to be cared for and the tenants used to be treated like people, until unitiiPM purchased in July. The parking lot has not been cleared of snow at all in the entire winter season. The amount of ice is incredibly dangerous and has been a barrier for many of the residents. There have been locks broken and not fixed for days. Suddenly, packages are going missing constantly. The property is not being cleaned at a noticeable frequency. The building manager(s) do not a give any care for the tenants nor treat them in a respectable manner. Complaints go unheard. My partner and I had planned to stay here long term. We had built a home here, as so many of the other residents in our building have. 2 weeks after my partner complains to the head office about the parking lot accessibility issues, we received a notice of non-renewal for our lease. We will now be leaving a place we once loved that has turned to absolute crap since this building management company purchased the building. unitiiPM, please remember that the places you are managing are people's HOMES. not just a place where you are making money.

From the owner: At unitiiPM, our focus is reimagining Alberta property ownership and enhancing resident’s…read moreexperience. Owning properties should be seamless and stress free. Our senior leadership team has a combined 75+ years of industry experience, managing over 60,000 apartments to create a platform that transforms the rental journey. We make it a priority to stay up to date on all the latest market information, technology, and talent that will provide best in class Alberta property management.

Disgraceful company! All the negative comments are accurate and speak to the high level of…read morecorporate disfunction. AVOID First Service Residential for any property management or condominium management services. The worst part of this company is that they are too big to care that their reputation to provide honest and valued property management or condo management services is in tatters. It is crystal clear they are only interested in keeping shareholders happy. For context, I have served on our condo board for 4 years. They are epically bad from the perspective of a board member and owner.

Worst company ever.. management more like no management. Dont expect that this manger will even…read morevisit your property and if you ever need any notices sent to members well expect to pay for every so called "extra" including more than more than 4 meetings a year. They are a big fat American company who barely even know where CAnada is let alone getting your concerns to where they need to land. DO NOT GO WITH THIS COMPANY, it has been a total nightmare. oh and they also work behind the scenes talking against board members breaching all confidentiality. Also when you complain and even bring proof they are not fired! They talk a big talk about how they care and will work for you and your members but it is all bullshit! you can not trust these people they are all about the money not people. What do you expect from an American company anyways.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

If I could give this company a zero star review I would. It has been five days since I moved into a…read moreproperty managed by Group Three Property Management and the buzzer still hasn't been hooked up to my phone. I don't drive and get everything delivered so it has caused a ton of stress. Multiple phone calls and still no response, even though the information was provided to Catherine in advance of the move in date. If they can't do something as simple as respond to phone calls or hook up a buzzer, what is going to happen when serious issues happen?