I have been with Elaine and her Office for over 30 years. Elaine has a very professional and…read morecourteous team; responsive and very timely.

I've worked with Patty for a number of years and she always has my best interests in mind. Always…read moreso helpful and is quick to support my insurance needs. She's a gem and I can't thank her enough.

I have worked with the Prendiville team now for 5 years always getting exceptional customer…read moreservice! I want to give a special shout-out to Andrew who has helped me more times that I can count with great insurance coverage for many of our homeowner associations. He is always quick to respond, knowledgeable and personable. I highly recommend him for all of your insurance needs! A 10+!

From the owner: Since 1988, Prendiville Insurance Agency has protected thousands of businesses, homeowner…read moreassociations, homes, autos, and individuals. Unforeseen incidents are always going to happen in life—and that’s why we’re here: to protect you and your assets from accidents, disasters, illnesses, and even cyber threats. With over 30 years of experience, we understand that coverage matters most when it’s time to file a claim. Our team has guided clients through everything from fires and auto accidents to major lawsuits, always putting their needs first. We’re not just focused on saving you money—we’re committed to making sure you’re properly covered. With offices in Dana Point, Rancho Mirage, and San Diego, we’re ready to help you get Prendiville Prepared.

My agent at Unity One did a fantastic job for my flood insurance. She finds a much cheaper option…read morefor the exact same coverage and worked directly with my lender to make the transition seamless.

Very unprofessional, looked for a convenience store insurance with Chris, keep telling us he needs…read moreinformation from our store and tell us to wait, never give us a call back. If couldn't find a insurance that met our request why not just tell us anyway, I had to call in couple times, he's always busy with customer or on the phone, tell us will give us a call back, I waited since 5/29 till 7/13, he sure has plenty of chance just to tell us he couldn't find a insurance that met our request but didn't. When speaking on the phone his tone just feels like he doesn't want to deal with us, just hurry to hang up. Overall bad experience. Wouldn't recommend

Stephen was so helpful & patient with me. He took an issue I was having with my old insurance…read morecompany and turned it into a blessing in disguise by saving me money in switching to another company. Thank you Stephen E.!

Home insurance is not easy these days. However Jon was a great help and a wealth of information!read more

Donnie is extremely professional. His process makes the experience very easy to deal with. I have…read moremy vehicles, homeowners, and umbrella policy with him. I highly recommend you work with Donnie and I even feel comfortable recommending him to my family and friends.

Donnie Hicks is my agent. When it comes to insurance agents, most of them seem uninformed, lazy,…read moreand ungrateful once they have your policy. Many agents can't seem to find their own rear-end with two hands. Sorry, but it's true. Agents are a dime a dozen, but good agents are hard to find. Donnie Hicks is a stand-out. He has become a good friend (and not just for the business either). He has always made himself available when I have a question about my policy. He always gives his best advice, just as if he was making the decision for himself. Donnie is experienced and knows what he is doing. He also values the friendship in the same way he does the working relationship. Don't go with the best price, go with the best value, or you may regret it when you need good counsel on your policy or need to make a claim. Donnie will go the extra mile. You'll see this makes all the difference in the world.

This guy's a joke. I've tried reaching him multiple times. Been hung up on. Had to go with a…read moredifferent insurance group. The only reason he's getting 1 star from me is because there's no lower options. Save your time and money.

You couldn't ask for a better insurance agent than Rick. He is extremely professional, is very…read moreknowledgeable and he is always available to speak with my clients. I am a mortgage loan officer who works primarily with home buyers. And in my business I have to be somewhat of a new homeowner concierge with the ability to put my clients in contact with top professionals from a variety of different fields. Anyone I send my clients to are essentially an extension of me. Rick always makes me look good. After referring a scores of clients to Rick and never hearing anything but positives I can honestly and easily say that I will be using Rick Hackett of Hackett Insurance for many years to come.

Red alert. I'm not sure how I ended up with this agent (maybe a real estate agent's…read morerecommendation?) but I basically contracted homeowner's and never heard from her again. She put us into a Universal North America policy (horrible) and they have erroneous claims on our file. Then they dropped us because the fire risk is too great (welcome to SoCal - and nothing has changed about the fire risk since we signed up 8 years ago). And because of the erroneous claim information we are all but uninsurable now. I'm working with the company to clear up the misinformation and they keep telling me how the agent really should have advised us on some water damage. (Her response was that we just needed to talk to the insurer.) She also didn't bother to alert us that we were being dropped. Please avoid her and save yourself the expensive lesson I have learned.

AllState looked good at first, was competitive and also had renters insurance. However, after…read moredealing with rate changes that did not reflect my actual mileage (projected mileage was incorrect because I do not drive my car for work 3 months out of the year) and I was put into a higher mileage bracket. Hassle to fix that complication. Then had further billing problems that were going to be sorted out but Brooke didn't follow-up until it was time for me to pay my bill again. Then I received documents of billing and balances that did not add up. Decided to cancel my policy because it was such a hassle to get anything done and I hadn't even gotten into an accident or anything. I don't even want to know how complicated of a process that would be. Easily switched over to another insurance company the same day I cancelled and it was a lower rate. Brooke didn't care to keep me as a customer anyway.

I've been a customer with farmers for years, they never offer discounts and take forever to get…read moreback to you. The customer service just simply is t there and they don't fight to get you the lowest price possible. Dale is great but Bob doesn't seem to fight for his customers. I switched to progressive and had great success. It's really too bad I've been with farmers for a very long time however, you would think a long time customer would get better rates and service.

Bob Heineman Insurance has been taking care of our insurance needs for over a decade. They are a…read morelocal, family run business that is knowledgeable, consistent, and patient. When we had to file a claim, they walked us through the proper steps to expedite the process. They offer periodic reviews which we will be taking advantage of soon. If you are looking for an insurance broker that has your best interest in mind, we recommend Bob Heineman Insurance.

We recently moved from Pasadena to Dana Point. After considering many options -- from condos to…read morehomes to other over 55 communities, we settled on Sea Bluffs. Our experience has been nothing less than outstanding. The staff has been extraordinarily helpful with every little question or need we've had. They even brought us meals our first few days while we were trying to move in and unpack! Now that's above and beyond. We live in a beautifully refurbished condo with all new appliances, carpeting and paint overlooking the Pacific. The other residents have been welcoming and helpful with tips for local services and how to make the most of what Sea Bluffs offers. Now, everyone always asks about the food. I'm not going to lie and say it's gourmet cuisine, but it's good, healthy, plentiful and with plenty of choices. On the days I don't like what they're serving for dinner or lunch I just order from their "everyday menu" and get a burger, sandwich, or salad. Similarly, the activiites are plentiful. There are exercise classes, art classes, group discussions, singing groups and my personal favorite -- water aerobics! We hated leaving our home and Pasadena but it was time to prepare for the future, get away from potential fires, and be someplace cooler. I know we made a good choice by coming to Sea Bluffs. I can't imagine any other community that would check so many boxes.

Dear Brent and Haley,…read more I hope you are both doing well. Many times I have wanted to reach out and say how grateful we are to have my mom here at Sea Bluffs. I have worked in several residential settings throughout my career: A high school boarding school, college dormitories, and group homes for people with severe mental illness. I know there are many challenges in these types of settings, but from our experience with Sea Bluffs, we (my mom, sister and I) feel like every staff experience we have had in the last year-and-a-half has been top notch. We feel like everyone that works regularly with my mom on the Care Team is so kind, thoughtful, and anticipatory of her needs etc., and we soooo appreciate it. Also the maintenance staff has been very responsive, kind and respectful in all of their interactions, and the dining staff is always wonderful! Some stand outs to me, for what it's worth are Donna, Christine, Carmen, Jay, and Martha. Again, I think everyone's great, but these folks have consistently been excellent. And Jay is literally everywhere all at once :) I truly don't know how Donna does what she does, she has been a phenomenal presence since she was hired shortly after my mom arrived here. Always smiling, always helpful, an excellent communicator, always good at problem solving, always swift acting, always going above and beyond. She is a treasure! And of course with the two of you at the helm of overseeing all the hiring and training and culture building, I'd like to send along my gratitude to the two of you as well! Thanks for everything!