Jim K. and the team at Home Instead are caring and compassionate caregivers who understand the…read moresensitivity and flexibility required to take care of a family member who is (perhaps suddenly) in need of help. When my parent got injured and was coming home from the hospital for a long rehab, a close friend who is a geriatric social worker referred Home Instead to us. I could not have been more grateful. The communication, the attention to detail, the light touch, all went a long way in getting my parent back on their feet and able to regain some independence. Throughout the process, whenever there was a question, or concern, or even scheduling request-I could get a hold of Jim K. with ease and things were handled immediately. If you find yourself in the unfortunate position of needing home care, the silver-lining will be working with Jim and the Home Instead team. They're fantastic.

I wanted to write a quick review of Home Instead. When my father turned 90 he was still living…read morealone but needed help around the house on occasion. Home instead helped us work with his VA benefit so he could have someone come into his home to help him a few days a week. We chose Monday, Wednesday and Friday. Home Instead was so understanding and flexible working with my father until we had the perfect match for him. Linda became almost like a relative to our family because she was so caring and helpful. She helped my dad around the house, drove him to the store to shop and provided companionship! My father lived another 5 years after 90 and I believe Linda and Home Instead were a big part of him being able to enjoy his final years. Thank you Linda & Home Instead!

Thank You from the Bottom of My Heart…read more Traveling with my elderly parents from Florida to California was a journey filled with both hope and concern--especially for my 92-year-old father, who was dealing with health issues, including severe weeping edema that required wound care. His physician recommended Transition Care Telemetry, Inc., and with one phone call, I knew we had found something special. There was something about Brian, the administrative contact, that felt so warm and endearing--it instantly put me at ease and confirmed we were in the right hands. From that first moment, we were embraced with compassion and professionalism. I soon met Pam, who, to my surprise, was the CEO--and yet, she cared for my father as if he were her own. My dad is my world, and my goal was to keep him out of the hospital. With Pam's help, we accomplished that. For seven months, Pam gave not only expert wound care, but also genuine companionship and kindness to my father. Her warmth, patience, and consistent presence brought so much peace to both him and me. As his condition progressed and hospice became necessary--a completely unfamiliar and overwhelming path--Pam remained by my side, guiding me with unwavering support and grace. The team she has built is equally extraordinary. Katherine, the social worker, is another gentle soul whose guidance and comfort, provided calm through some of the most difficult moments. As I write this, my dad likely has only a day or two left on this earth. Though my heart is heavy, I feel deeply grateful for the love and care he received. People come and go in your life, but some leave lasting marks. Pam, and the entire team at Transition Care Telemetry, will always have my deepest gratitude for helping me give my father dignity, comfort, and love in his final chapter. Thank you--for everything. With love and appreciation, Pat Conklin

A friend told us about a person who works for TCT, Maylia, and gave me her number. I called…read moreinquiring about a caregiver for my mom. We had gone through a couple people and just didn't have the right fit. Maylia kept in touch and we set up a time for her to meet my mom, after which she let us know she had someone who she thought would work well with my mom. A meet and greet was set up with Henry and we agreed to give him a try. During this time, Maylia called frequently, including her days off to make sure all was working out well. I was not only impressed with Malia's diligence and thoughtfulness, but her going over the details of the paperwork so that my mom would understand. The caregiver, Henry, has turned out to be a terrific fit and Maylia continues to keep in touch. After dealing a few different caregivers and companies, I can honestly say that Maylia and Transition Care is top notch and can be trusted to help you & your family.

Thought it was well run but turns out one of their care givers was not honest. Disappointed to…read morelearn this.

Responsible, caring and professional. Assisted during a challenging time for our family. Very…read moregrateful.

We have been so pleased and so thankful for the team at Right At Home. We have worked with them…read morethis year since my father's health took a poor turn (he is a Veteran and he is able to get home health care through his VA benefits). We are very grateful that the VA connected us with Right At Home. They have been kind, understanding, and flexible with our schedule. They have provided great advice about Dad's care and we have always felt secure in their guidance. Rich from Right At Home has been the caretaker for Dad for the past months, and he has been wonderful to work with - he is calm, patient, and incredibly kind to both of my parents. He ensures that Dad gets his exercises done and we all feel so secure knowing he is there to help keep Dad safe. He (and all the Right At Home team) has been a true blessing!

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.

Brad Larsen, the "president" is about as skeezy and honest as a snake. His caregiver drank alcohol…read morein my home while she was on the clock, she was verbally and physically affectionate to the point of not only being unprofessional , it was downright STRANGE. The "president " also came into my home when he knew that I wasnt home and went into my 88 year old ailing grandfather's room. He came to collect payment after I had disputed the cost due to the LACK of professional care, and proceeded to look for my grandfather's checkbook and write a check out to himself. My grandfather is on hospice care and taking numerous medications to keep him somewhat catatonic. Brad Larsen took advantage of his failing health and basically asked him to sign the check and then left. He is unprofessional, sneaky and preys on the elderly. I hope those who read this carefully consider what I am saying. Zero stars.

I recently started working at Homewatch Caregivers and truly love working here. The office manager…read moreDiana Metcalfe is very attentive to the client's needs, makes sure all the billing is done correctly, and works to make the clients happy. Brad does in home client evaluations to assess each client's individual needs and works to match them with the right caregiver. He does a lot of extra work too. In fact, a couple days ago he installed a shower bar in a client's home free of charge. Hands down this is the best in home non medical care around. Keep your healthy elderly family members happy at home instead of allowing them to decline in a nursing home.

EXCELLENT FACILITY - HIGHLY RECOMMENDED My brother in law…read moremoved into Ivy Park SJC five months ago and has absolutely LOVED his new home!!! The staff is highly competent, personable and exceptional in their care of residents, and without exception everyone who I have spoken with about their satisfaction in living there have been VERY VERY happy. We so appreciate having found Ivy Park SJC and sincerely thank the management and staff for all they do in creating such a caring community.

In June 2024, I contacted Ivy Park in San Juan Capistrano. I did this for a friend who is…read moreinterested in moving to an assisted-living facility. She likes San Juan Capistrano because it is smaller and less crazy than San Diego, where she has been living for over a year. The room rental price quoted at Ivy Park was within her budget and the facility was very nice, along with excellent food. My friend is a survivor of the 2018 Camp Fire in Paradise, and she has some mental- health issues (severe anxiety, etc.) because of that horrible experience. While touring Ivy Park, she met with the director for about 45 minutes and was upfront about her fire survivor experience and her mental health issues. Both the director and the sales person told her that they could help her and wanted my friend to move in ASAP. The sales person even e-mailed a video of the available room. The sales person drove over 200 miles (roundtrip) from Orange County to San Diego to go over forms and to collect a $2,000 deposit check. (The sales person also informed my friend that $4,000 would further be required before moving in.) At the end of the meeting, this sales person stood up and said, "You need to get out of here! If you don't, you could end up in a psychiatric hospital!" About two weeks before, Ivy Park told my friend that an "assessment" had to be done. They sent someone over from a local Ivy Park facility. Again, my friend was upfront about the fire and what she needed. The assessment person told her that they do not provide that kind of support. (This totally contradicted what the director and sales person had said.) The following week another "assessment" was required via telephone. While on this call my friend received another call from the director. He told her that he had changed his mind after reading her Kaiser medical files and since Kaiser could not help her, then they also could not. (We let Ivy Park access my friend's medical files because a TB test was required. I figured it might help and speed up the process if Kaiser sent a recent chest x-ray to the director. While requesting the x-ray, we also thought it might be a good idea--as a courtesy--to let the director also see her medical files. Her files and medical information, though, were used against her to reject her. What perplexes us, also, is the question: Why didn't the director request to see her medical files in the first place? This could have saved us all a lot of wasted travel time, aggravation, etc.) In summary, I am quite upset and angry that both the director and sales person promised to help my friend and let her move in. From the very beginning, my friend was upfront, truthful, and honest about what she is going through and her issues. She did not hold back any information and was looking forward very much to move in and be an Ivy Park resident. This only goes to show that these individuals will say and do anything to try and win a sale, regardless of what a potential resident's needs really are. The only positive thing I can add is Ivy Park did return my friend's $2,000 deposit, after numerous phone calls and text messages.

This review is long overdue! Keith and his wonderful caregivers truly made an amazing difference…read morein my life and the last 6 weeks of my 94 year old mother's life. I did not have a good experience with Hoag Hospice but having Keith right there, made all the difference and gave me the help I needed. He personally came and introduced each caregiver and they were amazing. I still keep in touch with a very special one. I could not have managed without Keith and his amazing team. I highly recommend them!

Amazing attentiveness in every way! Very personal service. Highly recommend! Everyone who has…read moreassisted us has confirmed the work they do really helps fill in the gaps.