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    Assisting Hands Irvine & Dana Point

    5.0 (6 reviews)
    Open Open 24 hours

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    Capistrano Senior Living

    Capistrano Senior Living

    (11 reviews)

    PLEASE READ THE EDIT BELOW. So far, I'm not very happy with this assisted living. My grandma moved…read morein on Tuesday to an apartment with no cable TV, despite having the TV ready to go the weekend before her move in. I've visited or called every day to see if they've gotten her cable setup and they appear to be dragging their feet. There is a huge lack of communication between management, maintenance, and front desk staff that delays tasks and doesn't communicate progress with residents or their families. The other day a front desk staff members started clipping her nails while answering my questions with vague answers and "I'll leave a note" for staff who seems to always leave before the end of the day. I can't seem to get straight answers from anyone and I rarely get calls or texts back when I'm promised any. Overall, I'm frustrated with the move in and hope to see some changes in this facility soon. I'll be looking at alternative options if things don't change soon. EDIT: Katy from CSL gave me a call and we had a great chat about some of the frustrations I had regarding the delayed cable installation and communication issues. She also was able to clarify some of my questions and ease my biggest concerns/worries. She is such a sweet and caring woman, and I'm glad we were able to talk. I am very hopeful that things will go more smoothly now that some of the initial move-in bumps have been handled.

    I had a good experience at Capistrano senior living & memory care. My father stayed here. The staff…read morewas kind. Many worked very hard. They are quite busy. Special thanks to Crystal and Roger, for their exceptional kindness, care and talents... they are wonderful ! Crystal, the activities director, organized engaging activities and Roger's singing added a special touch, my father just loved his entertainment, happy hour and exercise class. He created moments of happiness ! Their dedication and compassion, along with the support of the staff, created a warm environment that positively impacted my father's last years of his life. Thank you.

    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    (17 reviews)

    Jim K. and the team at Home Instead are caring and compassionate caregivers who understand the…read moresensitivity and flexibility required to take care of a family member who is (perhaps suddenly) in need of help. When my parent got injured and was coming home from the hospital for a long rehab, a close friend who is a geriatric social worker referred Home Instead to us. I could not have been more grateful. The communication, the attention to detail, the light touch, all went a long way in getting my parent back on their feet and able to regain some independence. Throughout the process, whenever there was a question, or concern, or even scheduling request-I could get a hold of Jim K. with ease and things were handled immediately. If you find yourself in the unfortunate position of needing home care, the silver-lining will be working with Jim and the Home Instead team. They're fantastic.

    I wanted to write a quick review of Home Instead. When my father turned 90 he was still living…read morealone but needed help around the house on occasion. Home instead helped us work with his VA benefit so he could have someone come into his home to help him a few days a week. We chose Monday, Wednesday and Friday. Home Instead was so understanding and flexible working with my father until we had the perfect match for him. Linda became almost like a relative to our family because she was so caring and helpful. She helped my dad around the house, drove him to the store to shop and provided companionship! My father lived another 5 years after 90 and I believe Linda and Home Instead were a big part of him being able to enjoy his final years. Thank you Linda & Home Instead!

    Assisting Hands Irvine & Dana Point - homehealthcare - Updated September 2026

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