New to Kalamazoo. Had a random pain in feet and had to find multiple doctors to see me in such…read moreshort notice. I think I went through 4-5 clinics in the area until I finally stumbled upon Bronson Sports. They were extremely welcoming and accomodating. Was able to be seen right away by Kevin. He was professional and very knowledgeful. Helped me out right away and I left feeling quite relieved. The whole facility looks amazing and I would definitely recommend anyone to see any of the specialist here. This will be my definite default place for all my health care visits now.

I have seen three doctors here, and ALL of them have been stellar…read more Let's go back several decades, when Dr. Christ did my first ankle fusion. He is an extremely kind and caring doctor, with the surgical skills to back it up. He set the bar high for all the rest of the doctors to come in my life! Next up, Dr. Bowman. I had torn the meniscus in my knee many times, over many years, and finally we were able to get insurance (pre-existing condition, so thank you, Obama-care) and get it operated on. 7 years of extreme pain and limited mobility, taken care of with ONE single surgery. Dr. Bowman is very smart, and his mind is so agile that you can practically see it making connections during your time with him. He is thoughtful, and addressed all my concerns with patience and great suggestions. In all of my appointments, he has been kind, courteous, and most of all, a problem-solver. WOOT! I went back to him this week, years later, with more knee problems. He asked how I wanted to treat it, I concurred with Aggressively, and away we went. I appreciate a doctor who makes a treatment plan WITH me. Lastly, Dr. Jensen, who saw me for a broken toe. Yes, I dropped a cast iron pan on it...much blood and broken bone as a result. I was concerned because I have hardware in my ankle, and there are lifelong repercussions to that, namely, you need to be careful with wounds because of infection. Dr. Jensen was also kind (seems to be a theme here, thankfully), treated this somewhat minor injury with care, and was always on top of my concerns, as well as some I should have been aware of. Other great things? Fast xrays on site, spacious waiting room, NO loud tv (although there is one, playing sports, behind the elevator column), welcoming staff, courteous nurses, fast MyChart responses, and wide hallways, for those of us on crutches. If you've got a sports injury or a mobility injury (for those of us non-sporty people), HEAD HERE. You'll be glad you did. Note: surgeries are performed downtown, at Bronson Hospital.

I've been here several times --sometimes to transport a client there for her appointment, other…read moretimes for myself. I've seen nothing that concerns me. In fact, I was able to get a doctor visit and specific test within DAYS here. That was great news because the specialist & test my Bronson system GP referred me to could not see me for months. Women at check-in office area are especially nice, helpful. One was able to speed the plow for me when she had this idea: "You can self-refer to our MD who can then do the test." Thank you Jesus! Now, within a week their MFB physiatrist* has seen and diagnosed me, and I got evaluated by a physical therapist, doing therapy, and I'm well on the way to having less pain. Plenty of handicap parking spaces -- four, I believe. TV set in waiting room doesn't play mindless, loud chatter and zammo blammo. Instead, it plays relaxing music and calm scenes of puppies, the beach, mountains, etc. LOVE that. Instead of trying to get me to watch what they want me to watch, they think of ME -- how I probably want to relax if I'm in a healthcare facility waiting room. THANK YOU. Waits are not long. I've seen an MD and a physical therapist so far. I've just started my own rehab. So far so good. * A physiatrist (pronounced fizz-EYE-uh-trist) is an MD or DO who concentrates on diagnosis and non-surgical treatment/therapy of musculoskeletal and nerve disorders, physical handicaps and injuries. I have trouble saying "physiatrist" so I just call them "fizzy doctors".

I got sent there after a snowmobile crash broke spine T5 complete I guess no one could ever tell…read morefor sure ,they did nothing for me except tell me over and over and over I will never walk again . ok I get it doctors are all old and need to go and retire some of the staff wanted to help but they all acted like they were scared to lose there job .they may help some people but they did not help me I would recommend if god for bid you get in this position have a loved one to some research and see if you have any options

Ratings: Phys. Plant--the building itself-- 2.5 stars-- old, 1960s design, crumbling apart and…read moreshowing its age. Food: 1 star. Barely. food tastes and looks like they bought ingredients/ products that had long passed expiry dates. Oversalted and undersalted. microscopic portions of proteins. stale cold and unappetizing ***(cheap*** starchy items. grease. I thought going thru trash dumps for food was illegal. Nursing and support staff: 2.75-to-4.5 stars: this varies per individual. Most employees were very compassionate, kind, even friendly, esp. given the constraints that they are forced to work within. Physical and Occupational Therapy department: 4.75 stars (again, out of 5 possible) Their PT and OT staff are great and motivating, and their giant remodeled PT/OT gym/room is absolutely incredible, given the age and the condition of the rest of the building.

This is the worst nursing home in the area!! Stay away!! At the beginning of Covid, this place…read moreforced employees to work without masks. They actually made workers remove their masks! They put food in the biohazard bags and stored them for weeks in a shed. Residents have gone months without showers and appropriate hygiene. This place tried to look for "loopholes" to avoid testing residents and staff. They currently hold management meetings with assigned seats and no masks, forcing employees to disregard social distancing and putting the living residents in greater harm. This place is an unethical, illegal deathtrap!! I've reported them to the state several times.

My husband was sent to Ascension Borgess on three different occasions with all the necessary paper…read morework for a psychotic break down. Every time he was sent back with no evaluation, no paper work for what was even done to him. We ended up having to take him to Trinity in Grand Rapids. So I wouldn't recommend this facility to anyone dealing with mental issues.

To Whom It May Concern,…read more I am writing on behalf of my aunt, a recent patient at Borgess Hospital, to express my deep concern and disappointment regarding the substandard care she received during her 8 night stay on 3N. On March 3, my aunt suffered a heart attack, which led to her hospitalization. Tragically, she suffered a stroke the morning of her scheduled cardiac procedure. Unfortunately, her experience was marred by alarming lapses in care and unacceptable conditions. Specifically: 1. Filthy hospital rooms, lacking basic essentials like toilet paper, paper towels, and soap. 2. Unemptied trash, unswept floors, and unattended soiled linens for eight days. 3. Food trays left in the bathroom for extended periods. 4. Nursing staff demonstrated a lack of compassion and understanding, asking my aunt to handle heavy trays while using the bathroom despite her weakness. 5. A nurse rolled her eyes at my aunt, displaying unacceptable behavior. 6. Inadequate therapy sessions, with only three sessions in eight days, which is unacceptable for a stroke patient. 7. Therapy staff left the gate belt on her bed, resulting in a mark on her back from the metal part. 8. A registered nurse instructed my aunt to pee in her bed at night, despite being capable of getting up with assistance. 9. She received only two showers during her stay, both done by a family member, not hospital staff. 10. The call light system failed to ensure timely responses, resulting in my aunt taking herself to the bathroom, which is not acceptable for a stroke patient. This led to an incident where she soiled herself due to delayed assistance. 11. Medication, including an inhaler and blister packs of Tylenol, and several unopened needles were left in the room, posing a risk to patient safety. As a former employee of Borgess Hospital (2N and Emergency Department), I am appalled by the decline in care and standards. During my time, I took pride in providing exceptional patient care, which included regular hourly rounds, clear communication, and compassion. I urge you to take immediate action to address these issues and ensure that patients receive the dignity and care they deserve. I request a formal response regarding the actions you will take to correct these problems and prevent them from happening in the future. I hope this letter finds its way into the hands of somebody with a heart, somebody with respect, and somebody with compassion.

Doc Messamore is so knowledgeable. Staff are amazingly friendly, knowledable and helpful! They…read moredealt with insurance and were a great experience all around!

Dr Messamore utilizes a tailored approach to begin solving problems, not just cookie cutter…read moretechniques. He gets to the core of the issue not just symptom management. His office is outstanding.

This company is terrible. They don't call you back, they won't take your calls. There is always a…read morereason that they won't pay any claims. DO NOT use them.

I was in today for a rapid test. When the gentleman completed my test, he said it would be a few…read moredays for the results. I pointed out that I had paid for the rapid test and showed him my email receipt. After about 5 minutes he came out with a bare swab ( no collection vial as I saw with other cars) and said my results would be a few hours. It is now 3-1/2 hours later and I have not received any response. I am starting to think that I was lied to inorder to move the line.

Garrett is knowledgeable, helpful and a true professional when it comes to mobility, stability and…read morestrength as it relates to runners. He is generous with his time and resources. He provides so many detailed exercises, with videos and instructions, unique to each individual. And in turn my running and lifting are seeing benefits. I highly recommend him and his classes and assessments.

Been going to Garrett for 5 weeks and I'm very glad I did. I've already seen improvements in my…read morestrength and in my form. I've learned a lot about why certain exercises benefit me. I'm an avid fitness person and I found this class different from other videos and such that I've done. A lot of focus on form and strength. Everything is customizable per the individual. And all moves can be changed to get progressively harder. Of course the initial assessment was informative and helpful. Best benefit I think besides the weekly class is the App for home use! I'd definitely recommend Garrett and his strength class. You can tell he enjoys helping others. He's provided a lot of information that I will continue to use going forward.

I had been long walking on a left knee that ached and hurt. My internist's office referred me to…read morethis group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee).