I had been long walking on a left knee that ached and hurt. My internist's office referred me to this group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee). read more

Bronson Orthopedics & Joint Specialists - Physical Therapy Near Me - Kalamazoo, Michigan