I know moving from one province to another is a very stressful thing to do. My daughter and I chose Reasonable Trucking. I want people to be aware of my experience. Not so they don't choose this company, but so they are aware of what happened to us, so that it doesn't happen to others. The loading in Ontario went well. When they showed up in Nova Scotia, they wanted to be paid prior to us even seeing any of our items. When I paid for the bill, I was told that only half of our items were in the truck. Then when they showed up a week later with what I thought was the remains of our stuff, there were still things missing. It is now two months later and I am still waiting on items. When I got in touch with the office, I was told "As I mentioned on the phone a few days ago, we will be there at some point to deliver the rest of your items." So not cool!!!!! Whatever company you use, make sure you have a list and that you check things off as they get moved off the truck!!! read more

We could not have asked for better movers to move us from Halifax NS to Toronto ON. Shane and his team were courteous, careful, and supportive. When one of our building elevators broke the day of the move in our new building, Shane supported me in problem solving with the building manager to avoid possible storage costs. Shane, Jimmy, and Wesley were efficient and delivered all of our belongings to us in great condition, all the while remaining laid back, which was exactly what I needed. read more

5 Star Moving Rating Interstate move from Ontario to New Brunswick I used Reasonable Trucking to move my 2-bedroom condo furniture and belongings from Markham, Ontario to Sussex, New Brunswick in early September, 2016 - in spite of one extremely negative review posted on the Internet. I did this because I felt no company could be that bad and still remain in business, and the courteous and knowledgeable staff, reasonable prices quoted and transparency of the information seemed to belie the rating. I'm glad I did. Pick-up and delivery were as stated, cost was right on quote, service was excellent, and Shane and helper, who did the actual wrapping and moving of my furniture and belongings, seemed to treat them as though they were their own. I didn't even take out extra insurance on my antique furniture (not that I would recommend that to others) and have no regrets. Bed, tables, etc were reassembled upon delivery at no extra cost. What a great, stress-free experience. read more

Warning to all who leave your loved possession in these people care. If I could give a lower score I would, I have experienced every form of bad customer service possible from this businesses and its direct owner I can think of. From insulting me to my family to misplacing my things and delivering someone els's. Everything from broken TVs to broken tables, damaged furniture,to their driver trying to off load stuff to a stranger so they would not have to deal with it. All of the boxes arrived crushed. And only 80% of my thing have arrived. When confronted they lied accused and tried to pass their mistakes off on anyone they could. They missed pick up time that we scheduled weeks in advance, repeatedly. They even went as far as saying their driver has his own company that he uses their truck for and I would have to deal with him, even though the contract is held with them and they are the company we made payments to. read more

After arranging the details of my move, I received an email saying their truck broke down and they would be coming later than our contract date. I received a phone call 5 days before I expected them there asking if they could come right over since they were in the neighbourhood. I said I that I wasn't expecting them until the end of the week (I received a call Sunday-I wasn't expecting them until Friday). They said that was no problem, but that they would come the next day or the day after. Since I still had no idea from that phone call when I could expect them, I emailed the office. Joan, wife of the owner, kept reassuring me that "everything would be fine" even though I expressed my concerns about them coming early, how much extra this would cost me, that I didn't know when to expect them, and that this changed my entire schedule for the week. They charged me 42 c/lb. They originally said 44 c/lb but I asked for a student discount. Ask to see the weight ticket before you pay-moving companies charging by the pound are obliged to give you a copy. I was told I was only being charged what they were charged to weight the truck ($25). When I saw the receipt I saw that they only paid $18. Be aware that you probably have many more pounds than you are being quoted. A low quote looks like a cheap move, but you will be unpleasantly surprised-go with a company that will give you an honest estimate of what to expect. When they got to my house (1.5 hrs late), they told me their truck wouldn't fit on my street, so they parked around the corner. Because they didn't have a dolly they made some kind of makeshift dolly with a wobbly board on wheels. I saw my boxes and bins tumble off this unsteady equipment least 3 times, including once where I was standing beside it and was able to catch some boxes, and a time when I heard a crash and came out to find the contents of one of my bins spilled out into the street. The owner, Gordon, admitted that he has seen my things fall repeatedly from where he was at the truck and didn't step in. When I emailed Joan to let her know that I was very concerned that I would find many items broken, she kept repeating "everything would be fine." I asked about the lack of proper equipment (they ARE a moving company after all - a moving dolly is absolutely standard equipment). She informed me that I should feel lucky; the guys had saved me $600 by using a makeshift dolly instead of having to rent equipment. I contacted several moving companies after to find out if dollies are standard equipment-they absolutely are. I let Joan know by email that I was going to have to check every box/bin for broken items because of the unusual circumstances. On the Halifax end, Reasonable Trucking showed up .5 hrs early. They wanted me to pay the full amount up front and I refused, re-stating that I would need to check for damage. After consulting with Gordon, the owner/driver, I was told that I could pay 2/3 of the bill and they would bring in my furniture. I said that my furniture only accounted for a small fraction of what was in the truck and that I wanted the amount that I was paying to reflect that. The owner was incredibly rude to me, so I called his wife, Joan. She vacillated back and forth between being rude, fake sweet, and trying to convince me that they were doing me a favour. Eventually she agreed that I would pay 1/2 up front and 1/2 after I had gone through every box. She reiterated that I should feel grateful. I asked what the company would do if I found many broken items as a result of their inadequate equipment, and she told me that she was certain I wouldn't find anything broken if I had done a good job packing, and that a half dozen broken dishes wasn't a big deal anyways (?!). She refused to say how the company would be accountable in the event of broken items. After a good amount of my items had been brought inside with me checking every single box and bin for damages, I was told I would have to finish the job in the truck under the supervision of Gordon the owner. So, while I was on my hands and knees checking for damage, Gordon stood staring at me and occasionally commenting on my packing job (which was excellent). It was humiliating and unprofessional. After I paid the balance of my bill, Shane, a relative of the owner, was tasked with making sure that everything that had a number was checked off the list. When there were leftover items, he just checked them off, saying that he was sure they were in the house as everything had been taken off the truck. I said that I couldn't sign that everything was received on my end because he checked off a bunch (7-10) items that nobody saw enter the house. When he went out to check with Gordon about what he should do about me refusing to sign that my items were accounted for (when they weren't) he was told he should just take the papers away and refuse to give me a copy. So I never received a copy of my items, and am left knowing that th read more

Stay away from this company. They are totally fraudulent people. In the estimation stage they told me that the price is going to be around 1500$. After loading my stuff they was supposed to start the trip in two days. After 5 days I recieved a call that the truck is broke and they will start their trip in a few days.The driver did not answer the phones at all. Finally I recieved my stuff 8 days after the day they were supposed to. After they arrival they asked me for 2400$ and told me that the weigth was higher than the estimation (I am pretty sure that they just told me 1500$ to get the contract). The behaviour of the manager was extremely rude and unprofessional. Three of the boxes and one chair is lost and my dining table is almost broke and they do not even take the responsiblity for that. Super rude and unprofessional people. read more

Just did my move with this company and honestly it was the smoothest move I have ever had because of Reasonable Trucking. Their guys are professionals and have great personalities. I really enjoyed conversing with them and they are really down to earth guys. They took great care of my stuff and were very efficient. They are a trucking company so you must be flexible with their schedule as they cannot always make it exactly at the time they set, but they will narrow it down to a day and an expected time and are willing to work with your schedule in mind. All my things (even my delicate glassware) arrived safely but they were also reasonably properly packed. They were quite gentle with our things and handled everything with the utmost care. I was really satisfied and happy with the service I received and will be recommending them to everyone I know that are moving to the maritimes or from it back to Ontario. read more

Excellent moving company. Organized, professional and on time. Moved from Chester, NS to Toronto, ON and everything went as planned, without any issues. Drivers arrived early for both their pick-up and delivery and all of our items were delivered undamaged. Highly recomended and as reliable as they get. Thanks for the great service! read more