TL/DR: bad Customer Service, poorly made jewelry (diamonds falling out?!), and overpriced. Would not recommend. We selected a very special ring for our daughter's graduation. We wanted to support a local artisan so came here. The gentleman we met gave us the rundown on the diamonds they use, mostly recycled antique diamonds from other people's rings. The ring we selected was already made and just needed to be sized, so we gave them our daughter's ring size. We told them the date of our daughter's graduation and asked if the ring would be ready in time. They gave us an unequivocal yes - the ring would be ready in time so we could give it to her as a gift at her graduation. A month passed and we didn't hear from them. We called twice. no one returned our calls. We sent 2 emails. We got no reply. Finally, a few days before her graduation, we got a voicemail saying that the ring wasn't ready. The Overmann team expressed surprise that we needed it by this date. They hadn't listened to us at all. They just collected our money. The ring was finally ready 2 weeks after the date it was promised to us. (Note: all they had to do was size it.) No apology, no accountability. Then the real fun started. My daughter noticed that the diamonds were falling out (?!!) We called Rebecca Overmann to let her know. They told us to bring the ring in. They were surprised that the ring was poorly made. They made it, so that was confusing. They said the ring needed to be remade entirely, because the diamonds would keep falling out given the shoddy construction. It would take another month and the ring would "look different." (Did I mention we had already paid?) In summary: poorly made jewelry, overpriced items, poor Customer Service. We recommend getting your nice jewelry somewhere else. read more

Pros: Unique stones and interesting ring designs. The rings look like works of art. Cons: Definite room for improvement in the customer service realm (except for the owner) and quality control. The saga: I purchased two rings from Rebecca Overmann in April 2026 for my now fiancée. This review is specific to her engagement ring. The stone itself is beautiful and it is one of a kind, so credit is due. My fiancée loves the stone and the setting of the ring looks visually stunning, but more time and attention needs to happen prior to handing off a ring of this symbolic value to a customer. The engagement ring was already made and only needed to be resized. This was not a custom piece. The turnaround time for the re-size was quick. When I gave the ring to my now finacée, we noticed that the ring was making a clicking sound. This was not exactly a comforting experience or one that would make someone feel content after a substantial investment. In short, the stone was loose (likely due to the resize), which, fair enough, mistakes happen, but why would the studio not catch this in a quality control check before handing off to a customer? When I got the ring back, post the tightening of the prongs, the diamond had dark marks on the sides of the stone and there was a rough texture to one of the prongs. At this point, I was disgruntled and defeated that something that was supposed to be a blissful time was consumed with dealing with this ring and dodging questions from our families and friends about seeing the ring. The studio did take the ring back and clean it and buff out the rough prong. However, I would have appreciated a more sincere apology from the studio from the onset and accountability right off the bat. I went back and forth on writing this review or not, but after taking time to reflect on the facts, felt that alerting potential customers was warranted. If you're local and okay with some back and forth (i.e.- going to the studio multiple times), I would still go to the studio because, as mentioned, the stones are truly one-of-a-kind. read more

I found Rebecca on Yelp about 2 years ago when my then fiancé and I were looking for jewelers who could make custom pieces for my engagement ring. After an in-person consultation and another appointment to pick a diamond; my fiancé received the engagement ring and when I saw it, it was perfect and just what I had wanted. Fast forward a few months, I wanted to also customize my wedding band and Rebecca executed that design perfectly as well. They're dainty and beautiful and I will cherish them forever. I recommend looking into Rebecca Overmann if you are looking to customize high quality jewelry pieces. read more

I have a few gold and diamond pieces by Rebecca. Her work is so beautiful and craftmanship is uncomparable! I just bought a new stack (see photo) and wear it on my "wedding ring finger" even though I'm not getting engaged or married. I wear my other piece on my other hand and I get compliments wherever I go. I just bought a sterling silver and diamond necklace for my daughter and she LOVES it. I hope she never takes it off. Rebecca now has a new shop in Hayes Valley which is lovely AND near amazing restaurants and ice cream shops :) read more

Rebecca Overmann - Jewelry Near Me - San Francisco, California

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Jennifer and Rebecca were wonderful to work with in designing my custom engagement ring. After shopping around a bit and feeling overwhelmed, my husband and I knew we wanted to go with a local designer (#supportlocal) so it felt more personal. Rebecca's collection is beautiful with so much character so I knew I would be in good hands. The experience from start to finish was seamless.They were so helpful, professional, responsive and I truly appreciated their effort in sourcing the perfect stones. read more

Rebecca Overmann - Pairing my custom ring the wide smooth band! - Jewelry Near Me - San Francisco, California

My fiance and I went ring shopping together and ended up getting my ring here! I fell in love with Rebecca Overmann's artistry as every engagement ring she makes is unique, and the jewels are upcycled or ethically sourced. This shop is always coming out with new designs of various styles, cuts and price ranges. If you're looking for a one-of-a-kind ring with beautiful craftsmanship, I'd definitely recommend this place. read more

I have the absolute pleasure of owning a few Rebecca Overmann pieces. I was recently gifted one of her round disc necklaces encrusted with three tiny diamonds, and I have not taken it off since! Her pieces are as wearable day to day as they are heirlooms to keep forever. I am obviously a huge fan. Her new showroom in Hayes Valley is a perfect example of the warm and unique style she brings to everything she does. I encourage anyone looking to create a custom piece to make an appointment. You will not be sorry! read more

Adding another 5 star review to the mix! Rebecca Overmann and her staff (especially Lauren!) are better than I could have ever expected. They made us feel comfortable and confident while making such a significant and life changing purchase. From the moment I walked in they treated me with kindness and respect, after going in about 5 different stores with varying welcomes, it was so encouraging. We designed our ring with Rebecca and Lauren and their communication, professionalism, and help was amazing. Lauren even answered questions about where the diamonds come from and gave wonderfully detailed scientific answers to all our questions. She is incredibly knowledgeable! Lauren and Rebecca also encouraged us through each design decision until we were fully happy with the CAD and it was perfectly accurate. Then as we came back to the store, picking up the ring was wonderful! It genuinely could not be a better combination of our personalities. It's more perfect than I could imagine. And it combines our favorite details from Rebeccas designs throughout the store, which is just a gorgeous atmosphere. Everything about the experience with Rebecca Overmann was optimal. I cannot imagine recommending anyone else and we will absolutely be coming back for wedding bands. read more

I had a wonderful, easy, and straightforward experience working with Rebecca and Erica on my partners dream ring! I cannot recommend them more highly, if you are looking to create something custom and unique, I would not give working with the team here a second thought. Thanks again! read more

If I could give RO more than 5 stars I would, they deserve them! We had a WONDERFUL experience working with the RO team to create a custom ring - the whole experience was everything we felt it should be. Jennifer was kind, attentive, thoughtful and prompt, and we really enjoyed working with a small local business. So highly recommend! We will definitely be back in the future. Thank you RO for bringing our STUNNING dream ring to life! read more

Rebecca is the best! Her style is incredible and she is a true expert in antique stones. She went above and beyond to ensure that we had the perfect diamond for our custom engagement ring. Can't say enough good things about her and her team. We'll definitely be repeat customers (just not on engagement rings ;)! read more

My boyfriend (now my husband) had an absolutely wonderful time working with Erica and Rebecca in the process of designing our engagement and wedding rings. We'd originally tried a few of the big retail brands, and weren't fans of that slightly impersonal experience. Rebecca Overmann was the total opposite, and the rings are just what we wanted -- simple, timeless, and unique. read more

We had such a good initial experience searching for our custom ring. Rebecca definitely knows her stuff and has a great eye for design. 10/10 recommend. read more

The best store in Hayes Valley. I've bought a few pieces of Rebecca's jewelry over the years and I've never been disappointed. She's the best and now she's in my neighborhood! Win win! read more

Rebecca does beautiful one of kind design work. My engagement and wedding bands and my husband's wedding band were all designed by her. I went into the process not knowing what I was looking for and found a piece that really resonated with me while at her studio. I loved working with her to customize and create something that I will cherish forever. Not having been someone who had given too much consideration to what I would want in a wedding ring, it was nice to work with Rebecca because she is very client focused and will work with you to create something that you love and not what you think others would expect you to have. read more

Excellent experience working with Rebecca Overmann and her team to craft my custom wedding band. The team was very professional and responsive to my feedback and the details I desired. I am very happy with the outcome of the project and feel the band is unique to me and my personality read more

I worked with Rebecca Overmann and her staff to create a customized engagement ring and everything went perfect. From choosing the stone to getting the shipment three weeks later they were extremely helpful, knowledgeable about the variations I might want and in the end delivered a beautiful ring that my fiancé was thrilled with. Highly recommended! read more

The moment I saw Rebecca's rings on Instagram, I knew that I had to have her make me a ring to propose to my then girlfriend, now wife. Talking to Rebecca was so easy and she was able to accommodate and integrate my heirloom stone into a design of my choosing. She was also able to work with my schedule to get the engagement ring before my planned proposal date. My wife loves the ring and we completed the set with some beautiful wedding bands from her shop as well! read more

I was waiting for my wife to finish at her hair salon around the corner from Rebecca Overmann Studio. I happen to walk by and admire a beautiful location with a welcoming atmosphere. I was greeted by a young lady with a smile. Rebeccca Overmann came out from the back workshop and introduced herself. I loved the interaction and to learn about their specialty in custom work. I was impressed by their designs and gem stones. It looks like I found my new jeweler. read more

From the moment I popped in to treat myself to new earrings, it was the perfect experience. While they're known for their engagement rings and wedding bands, the rest of their collection is turning me into a collector. I love my new rose gold and diamond studs! Highly recommended if you're looking for a special piece that's handmade in San Francisco. read more

Rebecca Overmann is amazing! The selection is fantastic and the staff is welcoming and helpful, with no pressure. I've also had a great experience working with Rebecca and Jennifer on custom projects. They were helpful and answered all my questions along the way. I was thrilled with my items and am looking forward to working on new projects in the future! read more

Rebecca's designs and quality of work are outstanding! My husband worked with her on a custom designed gold bangle for my birthday and it is spectacular and fully of meaning. If you are looking for creativity and lasting beauty, go in and see Rebecca. read more

Rebecca Overmann and her team did an amazing job on my engagement ring plus our wedding bands! They were fast, great communicators, knowledgable and of course incredible artists. We love our unique rings and will treasure them forever! read more

Excellent overall experience! Thank you very much for the time and effort put into creating this custom ring! Engagement is a big part of someone's life and I'm glad I had the Overmann team to help me through the process. Jennifer was great to work with! Rebecca and Jennifer were responsive, professional, understanding and caring. I would recommend to anyone who is looking for a skillfully crafted piece of art to wear. read more

For my engagement ring, I chose one of Rebecca's settings (the hexagon halo) to tweak and customize with diamonds that my grandmother left to me. This was right before the shut down, and yet Jennifer and team were able to keep up communication, with lots of pictures sent back and forth, and now I have the most perfect ring in the world. The whole experience was a pleasure from start to finish and I wouldn't change a thing. read more

I reached out to Rebecca about the possibility of an exchange, but she was in Europe, so I ended up corresponding with her assistant Bethany, who was awesome. Super responsive and generous with her time. It was an unusual request as I didn't have a receipt and the original purchase had been made through a vendor -- not Rebecca's studio directly. Nonetheless, Bethany and I were able to work something out via email and lots of photographs, and the earrings I eventually chose are gorgeous. I love them. I already knew that Rebecca was a talented designer but know I now she has an eye for hiring the best employees. Thanks so much, Bethany and Rebecca. I recommend your work and your studio to everyone I know looking for stunning, quality jewelry and a wonderful shopping experience. read more

I bought a beautiful "diamond slab" necklace on an oxidized silver chain from Rebecca Overmann at one of their retailers on the east coast. This necklace is unique and beautiful as is the rest of her jewelry. Sadly - the chain broke after wearing it for a few weeks. I contacted customer service to have them repair the necklace. The repaired it and had it back to me in less than 10 days which I was very grateful for. I was annoyed with one of their staff members because she refused to refund my shipping costs. We exchanged a few emails and then the manager Doug stepped in and agreed to refund this expense. It was less about the $12.75 and more about wanting to feel "taken care of". I love my necklace. It really is unlike anything else I own and I am grateful to Doug for making the repair experience pleasant. read more

Right from the start, Rebecca's staff was extremely accommodating, courteous and lovely to work with. Alia is the studio manager and she could not be more lovely. We bought a wedding band for my fiance and it was such a wonderful experience. Rebecca has such a unique style that it's hard to choose just one! read more

We had a phenomenal experience designing a custom engagement ring with Rebecca and her team. After having visited several other jewelers around the Bay, we had such a good vibe and absolutely loved the craftmanship, flair and quality of her work. The team were warm, welcoming, super professional and made us feel confident that the final results would be stunning. And they were. We received the ring yesterday - just beautiful, they sourced just the right kind of stones - sapphires and rose diamond, the work is impeccable and we couldn't be more happy. If you are looking for stunning, one of a kind pieces from a true professional, this is the place. Their engagement and wedding rings 'off the shelf' are gorgeous too. Thank you Rebecca and your team - we love it! read more

Went to Rebecca for an engagement ring and could not be happier with my experience. Both Rebecca and Doug are warm and friendly and make the process SUPER comfortable, unlike other jewelers. Her style is unique and was perfect for my (now) fiance. I would recommend her to ANYONE looking for a unique style and a warm, comfortable experience. read more