1. Rebecca Thompson

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Rebecca Thompson

5.0 (1 review)
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2 years ago

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Emerald Coast Hospice

Emerald Coast Hospice

5.0
(1 review)

We took my Dad out of the rehab place on April 16th. When I called to set up Hospice to start…read morecoming for my Dad it was very easy. The lady that I corresponded with was very nice. She made it so easy to see what we needed right away to have my Dad at home. They delivered a bed, bed table,walker, commode,bed pads everything! She was so nice and had everything delivered right away that night so we didn't have to have him trying to get in his regular bed. They sent a nurse out right away as well to do all the paperwork. She was a night time nurse, she was absolutely amazing. We liked her very much as well as my Dad did, he thought she was so nice. She was so compassionate it just shined through her how much she liked her job and her patients. She would only come if you called while she was on for her work week. like a emergency night situation. Hospice made the whole process so much easier. My Dad was actually not doing too bad the first couple of weeks but we could see he would get agitated more and more, he did have dementia but you wouldn't know by just talking to him once or twice. You had to be around him to know. Plus if he didn't have dementia none of this would even happen. He did not like going to Drs or have to stay in a hospital, and hated taking pills. He only had to take 2 prescriptions at his age. He did however have to start taking more for agitation, to help him sleep, heart pill, nausea meds etc.... I did all his meds. It was almost a month we took care of him. Rehab said he was a 24/7 care. He was monitored much more with hospice than when he was in rehab. Plus the aide that came was very good at washing him and shaving him. They wanted you to call for anything you no longer had to take him anywhere since the nurse came in 2 times a week , a nurses aid came in 2 times a week. All you do is call and they tell you what to do and how to handle the situation and most the time a nurse that was on was sent to the house right away. He had to take different meds in the morning and some at night and then he was on morphine they went from every 4 hours to 3 then 2. And had to up the dose near the end Everyone who came was so nice. We have not one bad thing to say about this company. I want to Thank everyone who showed compassion & love during this hard time. Cassie was the first nurse we met only worked night hours and one week on and one off. She is an asset to this company. What a amazing person. We all thought she was just so wonderful for this job. His nurse Mandy came on Tuesday and Fridays. She made my Dad very comfortable and she listened to concerns and walked us through all the steps we needed to do. She was very nice and helpful. My Dad did not mind when she came, she knew how to talk to him and make not be nervous when she checked him over. Maya was the nurses aide. She came Monday's and Thursday's and then we switched it to Monday, Wednesday, Friday. She did an amazing job with my Dad. She was very gentle and kind to him. We did meet one other lady who came when Maya couldn't, La La, she was very nice too. I enjoyed talking to her when she came. She only came once. We met Rayann who works nights when Cassie was off. Rayann was the one who came the morning my Dad passed away. She made the calls for us and took care of him very good for the funeral home. Also there was a Chaplin who came his name was Greg. He was amazing he was one of the most compassionate men I've ever met in my life. So nice to my Dad. My Dad knew he came to see him a couple of times the week he was declining. Even though he was very weak he knew Greg was there with him, prayed with him and just talked and consoled him. We really liked Greg too. This company was amazing the people they hire are so much better than the rehab/nursing home was!! We highly recommend if you need hospice to call them! Thank you again to everyone who came in contact with my Dad.

Rebecca Thompson - lifecoach - Updated July 2026

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