Elma Hardware is a great place to have a half mile from the house you have just bought and are…read moregetting into shape, particularly when you are looking for something that is packed away in a box. But the location is not the only engaging quality the store possesses. It is a classical small hardware store where you can find almost any part or tool from someone who knows what you need. Instead of wandering the aisles looking for parts and for help, you are greeted by someone who points you to the answer. The store is actually an Ace Hardware store and has a pretty complete selection of parts and tools. The prices are bit higher than you will find at the big box stores, but you save in time and in lack of angst. A place that will be on my list if favorites for some time to come.

This is your typical small town hardware store for the most part. The store is STUFFED to the gills…read morewith items so you never know what you might find, and I think they might have a better selection of some things compared to the big box stores. (they have a great selection of bird feeders for example) The staff is always friendly and knowledgeable when you go in as well. I just wish the place was organized a bit better, it's a pretty disorienting place at times when you're trying to find something specific.

Valu changes with the seasons. This store is filled with large bags of lawn and garden products and…read morewhimsical decor. Gardening gloves and flower seeds are plentiful. We were greeted by at least four clerks as we entered. One came forward to walk with me to the wood glue. How nice to be able to walk in and out within a few minutes! And of course, the less time I spend in a store, the easier it is on my pocket book!

They're excellent in every way. Services , kindness, and accommodation of goods. The prices are…read morereasonable as well.

The Thanksgiving approaching, I stopped at Manny's to check out the dry rub section in the barbecue…read moredepartment. I quickly found a dry rub for my Thanksgiving turkey. I'm looking forward to satisfying flavor explosion !

Awesome service in the best traditions of small business. Will definitely go out of my way to…read morevisit again.

Great small town service, friendly family owned by people who care. Very good selection for a…read moretraditional hardware store, and if they don't have it they can give you the right advice on exactly what you need and where to get it

Stopped in for rock salt and a little throw rug for my wet shoes .found rug fast and a worker asked…read moreif I needed help i did to find the salt he helped me even but it in a cart and took it out to my car love there service here! Fasted I ever was in the store!

Great customer service, friendly staff, all the products a basic DIY'er needs. Plus they will talk…read moreyou through your project if you need it

The staff here is always helpful and knows right where everything is when I come in with a need!…read more Recently, I needed a nut and bolt but wasn't sure of the size when I got here. They took the time to figure it out with me and when I got home, it was perfect. My wife goes in for things we need too and they always deliver. To the low rating of this establishment: I think you should give them another try.

Just recently I visited Manny's Ace Hardware in East Aurora, during check out I asked about a…read moreMilitary/Veteran discount. I was told that I must be a rewards member to get a discount. after getting home I researched Ace Hardware policy and found: Discounts for Active Duty Service Members and Veterans' Discounts Ace offers discounts to both current servicemen and women and veterans - present your valid ID at checkout. While the exact amount varies by location, some stores give up to 10% off. Needless to say, Manny has lost my business.

I am reviewing the Hectors on French because that's the one I go to most often but this review…read moreapplies to all the Hector's I have been in which are most in the area. Hector's has been my "go to" store for everything I need to fix something for 25 years if I am serious about getting what I need quickly and as efficiently as possible. They pack an enormous amount of useful items in comparatively smaller stores than Home Depot, Lowes or even Valu but you don't feel you are in "cluttered" stores. Everything is kept organized so you can find things quickly. They hire people that know exactly what you need and if they don't they are not afraid to ask the senior staffer. I have never left a store without either the exact item or items I need to complete the task or the knowledge to go exactly where I need to for whatever I am searching for that day. I do still visit the big chains for sale items on occasion but I feel when I go into those stores there is sensory overload with all the items and sheer size of the that I many times forget what I went there for in the first place!! The other thing that drives me to madness is the inability to find somebody to ask a question in the area I am looking. Sure I can find somebody for a question I have about some electrical project but I usually have to walk to the other side of the store before I find somebody and then that guy has to put a call out on the radio to the people who can handle electrical and maybe just maybe I will get an associate in the electrical area in 10-20 minutes. Go to Hectors for anything you need and I am sure you will walk out a happy camper in a fraction of the time it would of taken you with other places.

Called over 20 times during business hours. They just let it ring, then hang up. So I drove over…read morethere and called while I was in the store. I saw the clerk walk over to the ringing phone and press a button - and poof my call was dropped!

Stopped in for the first time today to pickup 2 items as a gift. I was going to order online, but…read morewhen I saw the in-store pickup option, I opted for that. But it's not as smooth as other websites, they want you to call the store with the part number to confirm availability. However this wasn't too bad, the associate Tom pulled the items for me and kept behind the counter. The items were ready for pickup immediately, so it was great to be able to pay in store then be in and out quickly. The associate that cashed me out was courteous, and overall I had a great experience! I would recommend for their nice staff and good prices.

I've been to this Rockler's a number of times and each time the staff has been incredibly patient -…read moreshowing me where to find things, answering my questions, and giving some pro tips to make my projects easier. I also appreciate that I don't feel like they're trying to oversell or upsell on things I could do less expensively. For example, we are redoing our kitchen ourselves (it's an ongoing process if you know what I mean) and we reused the old cabinets because they were in good shape. The old cabinets had doors that were not compatible with hidden hinges unless you wanted to spend an *obscene* amount of money on hinges. The guys at Rockler's walked me through the options and I realized that we just needed new doors. Initially I thought we would make the doors but then that felt a bit overwhelming with all we needed to do. So I decided that we were going to buy doors. Rockler's sells doors. I figured that was perfect. When I went back in to tell the guy helping me that we were going to buy new doors, he told me that the style door we were interested in was actually a very simple one to make. He outlined the process right then and made us feel much more confident about the process. Making doors is really a better option for us because we will save a lot of money that way and we've done some woodworking before - just not cabinet doirs. We stopped in today to get our materials and when I saw that they didn't have any reviews I wanted to add one right away. If you're looking for a truly knowledgable staff that will support you or simply provide quality materials, definitely stop into this location of Rockler's.

Worst service ever 10 ppl not one could help me or make eye contact n the one that tried was a…read moreyoung kid who didn't know what I was talking about thus is why ppl go to chains like Lowes n Home Depot or become online shoppers.

Everything they sell is the beat. Especially the corn never had better!…read moreThis season I would love if they could include a few fresh herbs..

The best corn in western NY ! The squash is great too. Friendly folks always smiling and helpful .read more