Can't say enough good things about this place…read more Knowledgeable, friendly, and attentive staff offering good selection and great service at a local, non-behemoth hardware joint. Places like these - rather than just defaulting to the giant home supply chains that thrived during pandemic-related shutdowns - are worth patronizing. "Search your feelings. You know it to be true." - Darth Vader

Recently discovered this business and I am very glad I did…read more This year, I needed help getting 2 very specific items for my wife for Christmas. Due to the pandemic, I did everything over the internet. The gentleman I dealt with was only concerned with helping me get exactly what I wanted. With incredible patience he provided me with specific information, checked inventories and made suggestions. After I made my final decisions, he explained all of the options available for assembly and delivery. The day after I made my decisions I physically went into the the store to pay for my selections. All of the paperwork needed was prepared and waiting at the front desk. This entire process was fast, easy and a perfect example of stellar customer service. I will definitely be going back here many, many times.

I know. What's a girl like me doing in a place like this you ask. Since I'm not the handiest girl…read morearound you don't often find me in a hardware store. However I have found myself here twice in the past week. The first time was to try to find pruners that can be used standing. While we were not able to find those, sadly, the owner (I think) and his employee went out of their way to see how they could help me. Then, a few days later, I find myself on a mission to find a certain kind of plant food. I had already checked at Home Depot while buying bird seed, but they had not had it come in for over a year and were not sure when it was coming in. I called Walmart, Loews, and two garden stores in the area too. They did not have any in stock either. On a whim I stopped in here again, asked the employee if they had it, he took me to the aisle and there it was!! I scooped up the two boxes they had. This store looks small from the outside, but it is quite large once inside. It is next to and connected to the Schuele Paint Store, more or else on the corner of Summer and Main. Rather than travel to the suburbs, I will go here first now, they are helpful, pleasant, local and easy to get to.

This is probably the smallest Ace in the area. Room to move is limited and the aisles are narrow…read more It is my place to go to when I need a little advice for my handy work. The people are friendly and know what they are talking about. Their expertise is great.

This place has been great until I wanted to order wallpaper for my accent wall. The front desk girl…read moredidn't want to do it, said she would "have to look up how to do it" because she hasn't done it in over a year because "people don't do wallpaper anymore"...she found the wallpaper ordering instructions and fiddled with it for a bit with a heavy sigh, then she told me I should just order through the Painting company that I recently hired as I could get it cheaper through them. I found out that was not the case, and my Painting company directed me to a different Sherwin-Williams that took care of me over the phone in a heartbeat. Call Dan at the Williamsville store, he will treat you right! And the did. I wanted to support my local East Aurora store but honestly I don't like supporting lazy workers and the painting folks confirmed they don't like EA store either. Lost my business, lost my respect as well. Lesson learned.

Guy behind counter less than helpful & very unknowledgeable. Asked him if he could recommend…read morecolors/tones/finishes to brighten a small room & dark hallway. His advice: go with a lighter color. Duh. He then told me to ask an interior decorator. Horrible customer service.

Awesome prices, excellent customer service, and a great selection of things from a smaller place…read more You can't go wrong!

From the owner: We are proud to have continuously been serving Western New York for over 53 years and counting.read more

Valu changes with the seasons. This store is filled with large bags of lawn and garden products and…read morewhimsical decor. Gardening gloves and flower seeds are plentiful. We were greeted by at least four clerks as we entered. One came forward to walk with me to the wood glue. How nice to be able to walk in and out within a few minutes! And of course, the less time I spend in a store, the easier it is on my pocket book!

They're excellent in every way. Services , kindness, and accommodation of goods. The prices are…read morereasonable as well.

Vidler's is the largest five and dime store in the USA, and its historic wooden floors and vintage…read moredisplays are a huge draw for tourists as well as the faithful locals who call East Aurora "home". Alongside peppermint sticks, lollipops burnt candied peanuts and cow-tails in the penny candy shop, you can get a bag of popcorn from the antique popcorn machine! For the price of one thin dime, you will be transported to the Victoria era where ladies dressed and fancy hats and gloves when they shopped. And while you were waiting for your popcorn, do take a ride on Sandi the mechanical horse. Of course that's also a dime!

Fun shop that goes on and on and on With a little bit of everything to look at! Great place to…read morewander on a rainy day!