Very, very well trained group of professionals. I had a house fire and they did everything to make the whole crisis easy... Virtually each and every item was labeled, removed, cleaned and put back in exactly the spot it was found totally cleaned. From curtains to clothes, every item was handled with great care. Great service and honest people with integrity. Highly recommend! read more

We recently had Reclaim Services build a roof over our deck (12 x22). Their bid was very competitive and they were very efficient; adding electricity for lights and fans. They matched the paint color to our siding. They had suggestions, were courteous, on time, and cleaned up. Very Professtional. C. N. (2018) read more

This company was hired by my condo association to do mold remediation, as well as replacing the vinyl flooring in my unit. The company was unable to clean the unit thoroughly for mold the first time, so when it failed the second mold test, they had to do all remediation efforts a second time. Then, once they completed the mold remediation, the had to repair the drywall and paint one of the walls in my bedroom. One section was done perfectly, while the section under the windowsill was done horribly. It was obvious that the wall was not sanded correctly, so there were obvious bumps and bulges. In addition, the ledge of the windowsill was replaced and the wood wasn't sanded or painted properly. This company also put in a new vinyl floor. They dumped their vinyl shavings in my front yard, instead of in the trash. They also left a half inch gap in between the flooring and my closet door, as well as the flooring and the wall in the bathroom. Additionally, there were many spots where the pieces of the vinyl floor did not fit together properly and one piece formed a 'lip' where your sock would snag if not wearing shoes. Another spot they used a damaged piece of the vinyl flooring even though they had plenty of left over pieces at the end. Finally, while tearing up the vinyl floor in my bathroom, they gouged up the side of my vanity. They did offer to purchase and install a new vanity, which was appreciated, but the overall lack of professionalism and quality in their work was extremely frustrating. I would not recommend this company. read more

We used Reclaim Services for water damage per our insurance recommendation. WORST MISTAKE EVER! They seemed fine until the papers were signed. Found the company slow to do the job, unreliable, unskilled and dishonest. Promises that were made were never kept. Would NEVER, EVER recommend them. Just glad they are out of my house.......and they will NEVER return. If zero stars was an option that is what they would receive. read more

When we had the hose come off our washer and leak water for 3 hours all over our finished basement, we had reclaim come in. They begun the project by removing all contents, putting them into piles of salvageable and non-salvageable, they cleaned all water up and set us up with some fans to eliminate moisture, finish drying, and keep mold from appearing. This process took three days, during that time they showed up everyday (sometime twice) to check moisture levels and make sure everything was moving along good. They handle the insurance part for us too, which helped greatly considering we had just brought home our new born baby the week prior. Once we got insurance approval the project was complete in two weeks time. From repairing the drywall to removing wall paper and even painting and carpet. They did a fabulous job. The foremen were extremely respectful and timely, they even took into consideration that we had a new born upstairs trying to sleep. Our project manager/estimator was Josh, he was great. Made sure everything was addressed in a timely matter and the first time around. I can say without a doubt that we would refer this company to anybody and everybody! read more

We recently had water damage & we called Reclaim Services. They immediately sent out a tech to access the damage. The owners personally then came out & accessed the damage themselves & have been in constant contact since. I highly recommend this company. read more

I had a fantastic experience. My basement was damaged due to a flood and now you can't even tell the water was there! I'm very pleased with the results. Would recommend to anyone! read more

During a windstorm on 5/25/11 a large tree fell on our house and yard. Reclaim provided the quote and was hired for the work because of their relationship with our insurance. We met with John of Reclaim and a structural engineer. The engineer reviewed the damages, found the house to be structurally sound, but said the porch should be "condemned." He reviewed with John the work to be done; completely removing the roof over the deck, the deck itself, and the soffits. John took that information, wrote a proposal and submitted a quote on 5/31/11. Minor changes were made; upgrade to 5" gutters, eliminated a cut-out corner on the deck, extended the roof of the deck. Those changes were reflected in the quote from Reclaim. Our project manager was Josh, When the work began we never saw any work permits, inspectors or official plans for the project and paid 2/3 of the payment to start. When we asked for permits the subject was always changed. Demolition began with any permits received from the city as well as lack of communication on the planned changes we had made. Aside from generally poor workmanship and lack of quality workers we also encountered:. The roof was not removed and was only going to be "fixed." It was propped up with 2x4s while the deck was built. The lumber was warped; a number of knots fell through The original posts were hand-turned and were replaced with 4x4 square posts. The railings were 2x4 with radius for the top rail, 1x2 balusters, and a 2x4 on edge as the bottom rail. They used 42" balusters with 2x6 as the top cap. Neither product was replacing what was originally there we were told "you can't just go out and buy that kind of wood anymore." o support posts were replaced with 4x4s instead of the 6x6 posts that were quoted. When asked we were told "That's what was there before, we just replaced it." o Countersunk nails were not consistent and created numerous splits and pock marks in the flooring. o The flooring was installed with the crown of the wood facing different directions. When pointed out, we were told "that isn't important" although that was the first thing that a number of others pointed out when they saw the project. o There was no flashing installed between the porch and the house, although required by current building codes. Again we were told they were just "replacing" what was there. * Painting of the House - we had approval to paint the entire house to match after the construction was complete. This information hadn't been passed on to Josh and the work wasn't scheduled. No work was being done to upgrade any building codes. Insurance covered that, but Reclaim didn't quote it because they were "trying to save us money." We contacted the owner Greg and he asked that we continue, that they would right the wrongs done. Work stopped while permits were filed. The scope of the project changed quite a bit due demolishing the porch and we now required all new siding and asbestos removal The work wasn't completed until 3/12. The project manager was the biggest challenge and there were also times when no one would show up for a couple of weeks with no explanation or follow-up. There were a number of items that we asked to fix or weren't quality work: * Putty used to repair splits and holes from large bolts and nails * bead board was installed using screws, when replaced there were splits and splintered areas around the edges of the board * Corners in the access panel on the ceiling aren't flush with one another * Quarter round installed to "hide" the hurricane brackets * Stairs aren't level and are bowed, warped and uneven - we were told "this is because of the pressure treated lumber." * Corner of the soffit is not finished properly * Replaced gutters with standard 4" gutters * Large splits in posts and stair rails * Cuts not flush, with many gaps between boards * Decking installed with a substantial gap - leaving the boards nearly 1" apart By the time the project was "complete" I was so tired of Reclaim not following through that I just signed off on the project and figured we could fix these things ourselves. After this there were still a number of insurance obligations to fulfill in order to get the money and pay the balance due to Reclaim. I still had to have a mortgage company inspection and to get the check endorsed from them. Throughout the time waiting for this I was harassed by the Reclaim financial services department and told that "it shouldn't be taking this long" and that "Failure to pay Reclaim in a timely manner may result in subcontractors contacting you directly for payment." Never did I hold funds from Reclaim or lie to them about where the money was. They knew about the entire necessary process from the beginning. Following payment Reclaim sent a Lien Waiver and receipt, but with no apology or admission of problems. read more