Very fast and affordable! Had my wedding glasses engraved here. They're also very sweet!read more

I called around the entirety of Charlotte to find an engraving shop that would engrave an iPad for…read morea friend's birthday. Accurate Engraving was the only shop that would do this, but I was convinced to go with them for the excellent degree of customer service that was provided. Patsy was amazing, and walked me - a first-time engraving customer - through the process of selecting my graphic, using the right format, and emailing it to the shop easily and patiently. The engraving job itself was so excellent I felt compelled to add a tip to the $35 engraving fee. I will definitely be recommending Accurate Engraving to friends, colleagues, and using them again myself for future birthday gifts.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Very friendly staff, only has battery replaced in two Hamilton watches. They treated me as if I…read morehad spent thousands of dollars

Great mom and pop place with friendly staff and talented craftsmen. Very flexible and accommodating…read morewith engraving services.

A small business with tons of personalization options and fantastic personal touches!…read more I knew I wanted my wedding band to be unique and when looking for options Rustic and Main stood out above everyone. I ordered a custom ring from their tons of options. I chose a titanium band, makers mark barrel inlay, and USS NC Teak inlay. For such a custom option they have very competitive prices and also have great prices for some predesigned rings. They sent me tons of communication about the process, even down to letting me know exactly who was making my ring and what makes them special. Shoutout to Brad! The ring came pretty quick for a custom item and I couldn't be happier with the purchase!

Overall amazing experience with Rustic and Main!! Deonte helped us customize a unique salt and…read morepepper diamond, kite shaped engagement ring which turned out amazing! Love the quality! Deonte did a search for the specific diamond I wanted and provided specific stones for us with pricing included. I'm an artist myself, so I can't be a little bit particular, but he was great at seeing my vision by listening to any comments/questions I had. Love my ring so much! So glad that we went with custom and got exactly what I wanted:)

Everything start to finish was a complete pleasure. Mrs. Brenda listened, understood, and then…read moreexecuted. I wanted a pretty standard item laser engraved but the engraving was very specific. We worked together an Mrs. Brenda executed with perfection and received complete satisfaction. Everything during the process was a breeze. Thank you again Mrs. Brenda for everything. It's perfect!

Owner was very helpful with my project. Her communication was great and my item was completed in a…read moretimely manner. Highly recommend!

My family and extended family have been buying special occasion gifts from the Crystal Shoppe for…read moreover 50 years and have always been pleased with our purchases. I recently bought an item to commemorate 50 years of friendship with my best friend. Am planning to buy an anniversary gift soon, what I like about the Crystal Shoppe is they have gifts of all price ranges. You can get a lovely gift without breaking the bank.

glasses not as pictured. Different design. emailed them to let them know and have gotten no…read moreresponse.

My watch stopped working, and replacing the battery had been sitting on my to-do list. I normally…read moretrek out to SouthPark Mall, but I wasn't looking forward to making that drive just for a watch battery. I searched Yelp for watch repair and discovered Bailey's Fine Jewelry on Providence Road, just a few miles from Uptown. What a wonderful discovery. From the moment I walked in, this felt different from your typical jewelry store. Bailey's is a beautiful, spacious, family-owned jeweler, but what impressed me most was how welcoming and comfortable the experience felt. Bailey's has been locally owned in North Carolina since 1948, and the Charlotte location carries on the legacy of longtime Charlotte jeweler Morrison Smith. I was greeted immediately and escorted to the watch counter. The associate taking care of me offered coffee, tea, a soft drink or sparkling water while I waited. I chose sparkling water and was handed a glass bottle of Perrier tucked into a black Bailey's koozie. Now that is a nice touch. While they worked on my watch, I wandered around. The store is gorgeous and much larger than I expected, with fine jewelry alongside beautiful gifts, frames, crystal, jewelry boxes and other pieces. I also appreciated being able to browse without feeling followed or pressured. The clientele was equally welcoming and refreshingly diverse--different ages, backgrounds and styles. Nobody needed to look a certain way to belong there. For a high-end jewelry store, I found that especially refreshing. You can also see into the watchmaking/work area through glass, which I loved. Everything looked immaculate and organized, and being able to see the professionals at work added a sense of transparency. Eventually I settled into one of the big club chairs by the windows with my Perrier and a jewelry magazine. A gentleman brought my finished watch directly to me on a little velvet tray. Such an elegant touch for something as simple as replacing a battery. Then came the biggest surprise. I walked over to pay, and the associate told me there was no charge for the battery replacement. Instead, Bailey's asks customers to make a donation to a local charity. How fantastic is that? I later looked it up because I wanted to understand the program. Bailey's calls it "A Time to Give." Rather than charging customers for watch-battery replacement, Bailey's absorbs most of the cost and asks for a charitable donation instead. Each store selects organizations to support, and Bailey's says the program has now donated more than $1 million to the communities it serves. I happily donated $20. As I was leaving, I tried to return the Bailey's koozie and just take my Perrier. Nope. She told me to keep the koozie, too. From a customer-service and branding perspective, somebody at Bailey's understands hospitality. That little black Bailey's koozie is coming home with me, and every time I use it, I'll remember this experience. That's how you create a customer--and perhaps an accidental brand ambassador. My only caution is parking. The Charlotte store is directly on Providence Road, and the front parking area is tight. Pulling back into fast-moving traffic requires patience, so take your time. I'm going to investigate whether there's another parking option for my next visit. And there will be a next visit. I went to Bailey's Fine Jewelry because I needed a watch battery. I left wanting to come back and explore the store. That says a lot. So if your watch has stopped ticking, don't automatically head to the mall. Bailey's offers watch-battery replacement, and that simple errand supports something much bigger in the community. Life is too short not to sleep well, eat well, travel well--and now I'm adding shop well. Bailey's Fine Jewelry, you've officially made the list.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

ZERO stars! I reached out to this company to place a rush order for some plaques. I sent an email…read moreand spoke to someone named Flo who helped me decide exactly what we needed (size, finish, etc.). I told her out timeline and asked multiple times whether it could be met and she assured me that it could. I sent the graphics, font info, etc and she sent an invoice for payment in full. I asked if we would be able to see a mock up first to make sure that everything was ok. She said that they would need payment in full before we would get the mockup. I expressed that that made me uncomfortable to pay the full mount up front without seeing a mock up to make sure that everything was good. She then said that they would take a 50% deposit. We agreed and she sent the invoice and said that we needed to call back after 11 the next day to pay. I called her the next day after 11 to give her the credit card for the deposit and was informed that they cancelled our order. At first she said that we were not working within their process (although I followed her lead and did everything she asked me to do and there was never any indication that anything was wrong) and then she said that they got in another order that will be needed at the same time as ours. My guess is that the other order was bigger and/or paid more than ours so she cancelled our order instead. This leaves us scrambling to find another vendor. VERY POOR customer service!

I have not purchased anything from this business yet, however the owner is fabulous. He's extremely…read morehelpful and the work he does is obviously high quality, time well-spent.

This is a review update in response to receiving communication from the owner of this most…read moreinteresting business. Actually three stars is considered a positive review and not a negative one at all. I love to support local Gaffney, S.C. places of business! My evaluation of your fine store is that it's a mixture of boutique and shoe repair. Only my opinion; but this doesn't address a tremendous need in downtown. If a man or lady wants to purchase everyday footwear, they mostly have to go Walmart, Shoe Show, or to Bargain Shoes. If you could carry a good selection of Skechers or complete line of tennis shoes and advertise them at somewhat competitive prices, I believe along with your current offerings, you'd have a big winner! I'd be a customer myself as I'd much prefer to buy from independents than chain stores. One big advantage that you already have is the avoidance of congested traffic such as is found at the previously mentioned stores! I upped my review to four stars because of your obvious passion to your business and I Thank You for responding to my review. Should you decide to get a good line of casual men's footwear please repost to me. I'd love to be a good customer and recommend your store to my friends!

The ambience is welcoming, service provided is A+. The quality of service is remarkable. The most…read moreunique, but value this business is that it offers a Number of services in one place apart from shoe repair. Services range from home to apparel , and beyond to steal art. The talent is incredible.