I have been a long-time customer of Recognition Plus, and they have consistently delivered…read morehigh-quality and beautiful products. Recently, I asked them to custom design plaques for dental offices. Each plaque featured a badge printed on a blank to be adhered to the plaque. I reached out to Dot, who, as always, was incredibly helpful. The team was kind and patient throughout the process, and we went back and forth on designs until we achieved the perfect result. Thank you, Recognition Plus, for another outstanding and beautiful job

So easy! Went in at noon, picked out a trophy, it was ready in 1 hour and engraving was included in…read morethe price! Super nice people running this place!

I was so impressed with this place. I walked in and they took care of a plaque for me on the spot!…read more So friendly and helpful! They were cheaper than other places I have used and much better! I will always go here!

I called Erika 2 days before I needed the shirts! She was quick to respond. She did everything via…read moretext and email. The finished product was exactly as described. I was a little skeptical at first since she is no longer in her physical store, but I met her at the post office in Charlotte and it was an easy exchange. By the way, I don't think anyone can beat her prices!!!

My homeschool organization was in need of t-shirts at the last minute. I couldn't find anyone to do…read morethem at the time of night locally, so I reached out to CharLit Customs of Charlotte, NC. Erika came through in a pinch, and the shirts were executed in only a couple of hours. I would go back again.

Great mom and pop place with friendly staff and talented craftsmen. Very flexible and accommodating…read morewith engraving services.

great guy and product! I ordered 10 shirts from them last minute and they got it done just in time…read more Highly recommend

quality work, great communication, family owned business. Very thoughtful, drove across town to…read moredeliver my order. Kept me updated throughout the entire process

If I could give them 10 stars it would not be enough!! The work is better than top notch!! THE…read moreBEST!! Look nowhere else for auto art! The Airbrush Grotto is the ONLY place to consider. They are truly the best!!

I don't know this person she wanted me to meet her at a Q T…read moreleave her my leather coat and the payment and she would call me in a week. I said no let's meet at a local police station or let me take a picture of ur license she said no what a scammer

ZERO stars! I reached out to this company to place a rush order for some plaques. I sent an email…read moreand spoke to someone named Flo who helped me decide exactly what we needed (size, finish, etc.). I told her out timeline and asked multiple times whether it could be met and she assured me that it could. I sent the graphics, font info, etc and she sent an invoice for payment in full. I asked if we would be able to see a mock up first to make sure that everything was ok. She said that they would need payment in full before we would get the mockup. I expressed that that made me uncomfortable to pay the full mount up front without seeing a mock up to make sure that everything was good. She then said that they would take a 50% deposit. We agreed and she sent the invoice and said that we needed to call back after 11 the next day to pay. I called her the next day after 11 to give her the credit card for the deposit and was informed that they cancelled our order. At first she said that we were not working within their process (although I followed her lead and did everything she asked me to do and there was never any indication that anything was wrong) and then she said that they got in another order that will be needed at the same time as ours. My guess is that the other order was bigger and/or paid more than ours so she cancelled our order instead. This leaves us scrambling to find another vendor. VERY POOR customer service!

I have not purchased anything from this business yet, however the owner is fabulous. He's extremely…read morehelpful and the work he does is obviously high quality, time well-spent.

Part 1 Review as I have not gotten my stuff back yet. But, the service is fantastic. I dealt with…read moreCarole and she is awesome. I brought in my own stuff to be embroidered. However, they have quite a bit to offer themselves. Stay tuned for Part 2!

If you're a person of color, don't even bother with this business. I've been twice and both times…read morebefore I could even finish my sentence, I was being told "we can't do that." On simple jobs any embroidery shop should be able to do. It was made clear by the tone, energy and interaction, they just didn't want my business. It's a shame we still have to deal with this in 2026.