Family safety concerns were dismissed; serious continuity-of-care failures…read more I am writing from the perspective of a family member of someone who has been admitted to this detox facility multiple times over the past year. Our loved one has a documented history of severe alcohol use disorder, including prior ICU-level detox, a withdrawal seizure, and alcohol-related liver and gastrointestinal damage. Because of this history, continuity of care and accurate medication management are critical. During a prior transition from this detox facility to a rehabilitation facility, seizure medication was not forwarded as part of the discharge or transfer process. As a result, our loved one experienced a seizure shortly after arrival at the rehab facility. This was deeply alarming and raised serious concerns about care coordination and patient safety. Additionally, during a previous admission, our family was informed that our loved one was administered incorrect medication, including medication intended for another patient. Given these experiences, our family attempted to contact the facility during the most recent admission to provide factual medical history and express safety concerns prior to discharge planning. We were told we were "not allowed to call and tell them how to do their job." Calls were not returned, and our concerns were not meaningfully engaged with. We understand that addiction treatment is complex and that patients are often voluntary. However, dismissing family-provided medical history, refusing dialogue, and failing to ensure continuity of critical medications is extremely concerning -- particularly for repeat patients with known, life-threatening withdrawal complications. Families are often the only source of longitudinal information about patterns, relapses, and prior medical emergencies. In our experience, that information was not welcomed here. We hope this facility reflects seriously on its medication reconciliation, discharge coordination, and communication with families, especially when patient safety is clearly at stake.

Sunrise in Cherry Hill is my first choice to detox! They make you feel comfortable and the setting…read moreis chill. They're so many I wanna give a shout out to, they're all so awesome, a little xtra shout out to some Techs Errrrrica, Sydney, Paul, Julie(Jules). The counselors are very understanding and knowledgeable, Bre and Court, you two ladies are great!! And nursing, lead by Director of Nursing "The Don" Gina, who had did have one flaw, she's a Giants fan, but other than that her staff are always there when to keep me as comfortable as they're allowed. A very xtra shout out to RN Catherine, Cat, like seriously Cat *hugs* I shattered metacarpals while I was there, bad decision on my part, and without hesitation, after a glance, she had transportation on their way to take me hospital. If I do have any issues arise, myself, again Sunrise Cherry Hill is where I'd go.. Thank you all!!! B

Dr. Bascelli is absolutely AMAZING, PROFESSIONAL and CARING!!! She takes the time to listen to you…read morecarefully and thoroughly to hear your cries/needs for help on becoming addiction-free whether you are an alcoholic and/or addict. Dr. Bascelli has the BEST bedside manner, encouraging, uplifting, "WE" can conquer this together and "YOU" can do it attitude! Her office is very clean and the atmosphere is very welcoming! Her staff is VERY professional, friendly, and welcoming to all genders, nationalities, personalities, etc. It's very easy to schedule/cancel/reschedule appointments and you are seen in a timely manner of your appointment time! No matter how you have felt at other addiction facilities you will feel like you have been to this practice many times with comfort and ease to get the supportive help that you most need. The patient rooms are very clean, with comfortable small couches to help you relax and be more yourself in an engaged, motivational and uplifting office visit. Also, they offer individual and group therapy sessions and, probably, other services that I don't know about. There is plenty of parking, handicapped parking too, easy wheelchair access and an elevator. Thank you Dr. Bascelli and staff for providing EXCELLENT healthcare services!!! YES!!!! I do recommend this facility to my family, friends, friends of friends and, NOW, the World too!!

The staff here is absolutely amazing. They care so much. they have carnivals and parties for the…read moreclients on Christmas

We have been truly blessed!…read more When my son was leaving treatment they recommended that he go to IOP at Humble Beginnings. Having no experience with any of this we put our trust in the treatment facility to guide him in the right direction. Humble Beginnings is very client focused. They helped my son with finding his root issues and have given him the guidance to be able to correct his behavior. The care of the staff is unbelievable, they are kind, knowledgeable, caring and definitely can relate to their patients. From the moment I stepped into their office I knew my son was in the right hands. They genuinely want to help. The program they have at Humble Beginnings is amazing as well as the attention that they give to the families. My son continues to go there and is making great strides in his recovery. I would highly recommend Humble Beginnings to anyone in recovery for drug and alcohol addiction.

This facility is top notch. Unfortunately I've been to a few places and this is the only one where…read moreI was respected, heard, understood and truly cared about. My counselor was amazing. She helped both me and my family through my recovery journey. Management was great. They walked around and actually talked with you and were always available if you had a comment or concerns. The kitchen staff knew your name and remembered what you liked and didn't like. Nursing was great. Doctors are from Cooper so they were unbelievable. I'm writing this because it's been 6 months and I just received my coin. I'm sober, happy and healthy and owe a lot of it to this place!

Absolutely horrible in terms of procedures, communication, distribution of medications. The list…read moregoes on. It definitely felt they were more interested in obtaining insurance money than anything else. To add to this, their billing department cannot provide back up to a surprise bill received. I checked out with their financial department and never expected to see a bill. Should have known better.

I Eleanor health Cherry Hill. Dr. Schwartz is such a good doctor he listens he's smart and I'm…read morehonestly saying he knows what's up! Trish I always get her on the phone. She's awesome. I think she's in North Carolina but honestly, my reviews for Eleanor health are definitely a five star. I ran through a lot of places and they're busy but they do show that they care.

There is no way to accurately describe how wonderful Dr. Cohen is and how she has helped us. She is…read morean 11 on a scale of 1 to 10. If you read nothing else in this review, please understand this - Dr. Cohen is THE reason I am still married today. Now, if you have stayed around for the rest of the story, here it goes. My wife and I have been married 20 years and have hot a very rough patch for the last few years. In my ignorance, I was just chugging along thinking everything was fine in life while my wife was suffering alone. I just chalked up her outbursts and "resting bitch voice" to hormones, or emotions, or just plain evilness (you name it and I assigned it as a reason for her being at fault). Our life had become one of casual interaction. A constant cycle of valleys and peaks where I just tried to get from one argument to the next with some happiness sprinkled in where I could find it. I never realized that I was emotionally neglecting my wife and that her actions were a cry for my attention rather than just nagging at me. I spent so much time seeking praise for my cooking, cleaning and laundry skills that I neglected the most important thing in my life - her. After the cycle finally erupted in "The Big One" last fall, it became apparent we needed outside help. My wife had heard of the Emotionally Focused Therapy (EFT) method of marriage counseling and wanted to specifically seek out a therapist that specialized in that technique. After searching through lists upon lists of names, we settled on Dr. Cohen. And since that first meeting in January, our lives and our perceptions have changed. She provided a warm, inviting setting and put us both at ease from the start. She is patient with us when we have trouble expressing what we are feeling inside. She celebrates our successes and helps us get back on track after any stumbles. Her level of caring and professionalism is above reproach. She was especially helpful when we had a major bump in the road recently as she squeezed me in on short-notice and helped me walk-through an incident that had occurred and threatened to derail our progress. She led me down the path of "guided discovery" to allow me to see how I could have better approached the situation and to see it from my wife's perspective. I cannot imagine having anyone else helping us rediscover our love for each other and teaching me specifically that we all deserve more in life than just "fine" and how to reach new heights in our relationship. Without a doubt, she has brought our marriage from the brink of divorce to a stable platform where my wife and I both feel real change has occurred. Arguments and distrust have become the exception instead of the norm, and no more words (if I only had a nickel for every time I said I'm sorry without really meaning it) and empty promises to try harder next time, but real change that you can see and feel. I will be the first to admit that I thought therapy and counseling was a waste of money and just a bunch of touchy, feely, uncomfortable conversations about "daddy issues" - boy was I wrong. I look forward to our meetings every other week. My wife and I have learned what we are really saying and meaning underneath our defenses. We have learned how to approach conversations and situations in ways that result in productive, honest conversations instead of immediate arguments. And as a bonus, the things she has taught us have not only strengthened our relationship but the one with our daughters as well. We highly recommend her to all of our family and friends...she is the absolute best in our book and if she can get make me admit I have feelings than she can work wonders with anyone!