Had sudden problem with my Toyota Corolla while driving through Knoxville. This service shop came…read morehighly recommended by an auto parts place that ran the codes. Saleslady said they were honest and dependable and that she had her own car serviced there. The shop itself would be easy to overlook from the highway. However, good things come in small packages, and this shop is a REAL TREASURE. Extremely clean waiting area, very kind and competent staff, and very reasonable prices. Every customer who came in while i was waiting was treated with outstanding kindness, patience and respect. The car hasn't run this well in ages! After tune-up with some parts replaced, and oil change - driving up Broadway it ran so smoothly that i found myself on the verge of speeding in my 200,000 mile 2009 car. If you are from Knoxville, or if like me you find yourself in Knoxville suddenly needing automotive service without knowing anything about the local providers, you can't go wrong with All Tune and Lube! They certainly came to my rescue today!

They charged $20 more than they quoted over the phone…read more I'd like to give a business the benefit of the doubt, but make sure you get ATL, specifically Dave, to put their quote in writing or you'll regret it. Can't say I'd recommend or trust this place. They do offer free Wi-Fi to customers, but I'd suggest looking for another shop that sticks to their word.

Called and went to several dealers in the area. Tommy's was the only place that had parts we needed…read moreand very nice to interact with.

Great dealership!…read more What I liked: Everything about this place. We went to the Knoxville Boat Show to buy two PWC's. After looking at everything available we decided on Wave Runners. The guys at Tommy's booth were very knowledgeable and helpful. After signing the contract Tommy's continued being just as helpful and were great at communication. Tommy's doesn't do a hard sell or try and sell you things you won't need and happily answers any and all questions. When the impeller pulled something in, Tommy's was quick to set up a time to get service. They don't make promises they can't keep and certainly go beyond expectations. This is the kind of business and people we like to do business with and feel lucky we bought from them. Sara and Richard are great people. I can't remember the two or three other gentlemen we met but they deserve a thanks too. Tommy and Barbara delivered the Wave Runners and gave us a quick rundown about them. It's obvious that this business is about people as much as Motor Sports. What I didn't like: Absolutely nothing to add here. Great business, great service and great people.

I was a student at the University of Tennessee. I drive a 2004 BMW X3 and it comes with constant…read moremaintenance. I started going to European Motor Werks and Ken was the absolute best. He is quick with service, great at communication, and does a phenomenal job. Thank you Ken for all of your hard work!

Ken really knows what he is doing, will not try to bust your head with high prices, he enjoys what…read morehe does. I really trust him working on my cars and you should as well. It's hard to find someone honest that will do the right thing, these days. All I can say is stop by his shop and see for yourself, you will be so happy you did, and your car will too.

I'm writing this on behalf of my mother who brought her 22 year-old-vehicle for service and was…read morebilled $2311 for repairing a timing belt (water-pump kit), cleaning manifold covers, replacing some cheap gaskets, two drive belts, and two hoses. Oh yes, and $65 for rags and cleaning supplies. By the way, my mother's car is worth about $4000. Do they do good work? Well, let's put it this way. You could go to a shop in Beverly Hills on rodeo drive and pay less money than these folks would charge, they are on parr with going to a dealer. They took my mother in, charmed her, promised her the moon, encouraged her sign a document, and did not provide her a written estimate. I'm quite certain they didn't because I was with her the entire day (on 6/15/2026). They finally emailed her a written estimate 7.5 hours after she gave them the car (4:03pm, she had dropped the car off at 8:30am). They provided her a few paltry discounts $100 discount for being a nurse, yes she spent 50 years saving people's lives, and waved the $65 rag fee. They charge $152 (and change)/hour for labor, they do not post this in the shop, they up-charge their parts 100% over retail (a matrix, Steve, the office attendant says), and then boom, they work their "magic." After most of the work was done, they called and said "we have a great price for you, $2500, and by the way "we broke an engine mount, I mean, we found an engine mount broken, yes, that's right, we found it broken, another $58." When I confronted "Steve" and his friend "Parker," he said "we told your mother everything, and told her the price, she agreed to everything, was happy about it, and said....... yes." They did NO such thing. What a pair of liars, it was like watching the Trump regime on capitol hill answer questions about the education department. When pressed further Steve said, "SO WHAT if she didn't get an estimate, she was here in the store and she signed a form authorizing work." When something doesn't make sense it's always a lie. Ahhh, there we go, that's how we do business at Attkisson automotive? Steve later said, "if your mother is not competent that's her issue." So, my mother is incompetent because you're a liar? We ended the conversation this way: Steve: "You're not getting your car, I'm not losing my job, I don't make any decisions, I have Parker next to me who will back me up, my boss is at the doctor with her daughter and she's not available to talk to you." Myself: "Do you have a mother? You do? I hope you don't treat your mother the way you've treated mine, I can see why you don't make decisions," I paid the fee myself. Tomorrow I'm going to take this car to another mechanic to verify they've done the work properly. I don't live in the area, I'm visiting from out of town, and where I live it is illegal to begin work on a vehicle unless a price is discussed. If it's not illegal here it should be. My mother could have asked for less things to be done, refused service and gotten a second opinion, or better yet, not done business with these folks. I'm very reticent to write negative reviews because I do t want to damage people's business, but this experience was mortifying.

I highly recommend Attkisson Automotive! We've used them several times over the years when they did…read moregreat work on our 1997 Jeep Wrangler (which we still have), and our 2011 Toyota 4Runner that our son now owns. Our latest service was on a 2007 Buick Lucerne that was gifted to our grandson from his Great Aunt. The car needed service on the AC, power steering, hoses, and belts since it had sat for a while. Parker & Steve were great to deal with and our grandson now has a reliable car to drive to and from Motlow State which is 3 hours away.

My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Jeff McCown is the best! He was recommended by another body shop that I had used, and my wife,…read moreMary, found out why. Mr. McCown was very friendly and professional, explaining what had to be done, what it would cost and when her car would be ready. She was very concerned, because he would be working on her new 2024 Volvo and wanted it to be perfect. He exceeded our expectations, and even finished his work ahead of schedule. He additionally had an arrangement with a rental car agency which made the drop off/pick up process run even more smoothly. We'll definitely return to McCown's should the need arise in the future.

Absolutely thrilled with repair of my son's car…read more Repair was completed on time. Estimate was lower than expected...paying out of pocket and didn't break the bank! We will definitely return if we ever need more repair work...(which I pray we never do...) I highly recommend Jeff McCown!!!!!! If you need repairs ~THIS IS THE PLACE TO GO

My family has been using them for years, I tell them what the issue is, they do a complete…read morediagnostic of your vehicle and tell you the estimated health of individual parts, what repairs they consider urgent and those where you can hold off a bit on, they have always been square with me, my Sons and my Wife, and funny enough as I'm writing this review I'm waiting to call them at 8am literally 1 mute away, brakes, oh well, were screeching on and off for a while and now they're grinding, that's on me, Great Shop, Great People, and Great Service can't ask for anything more

Very calm donut loving mechanics that back their repairs up , they give great advice and are open…read moreto inane questions even from people with just enough knowledge to know better . Reasonable hours and prices . The only fly in the ointment is that they substitute parts without throughly discussing why the parts they prefer are superior or as good as the ones requested .

I'm confused how this business has a good rating I have had 2 interactions with them and both…read morewere negative. my son had his 1998 civic towed up there in hopes of replacing or rebuilding his engine. after a few days we go up there to see what was up. they informed us that they don't do bottom end engine work. why do you have the word specialist in your title if you can't rebuild that motor? they also informed us that they cannot find a replacement engine for the car. it's kinda funny that the shade tree mechanic was able to locate a motor fir the car in a couple days. the guy in the office recommended a couple places for my son to look for his own engine. I'm confused as to why these "specialists" couldn't look at the places they are telling him about. we don't work on cars. if we are trying to pay you to put a motor in I don't think it's unreasonable at all to expect you, the business to find a dam motor. they didn't want to work on his car. they were trying to talk him into scrapping the civic and getting another car because the labor alone was going to be so high. o yesterday they had his car towed they called him a couple times and he missed the calls mostly due to the fact that he works third shift. when I callled to give the so called manager Nick a piece of my mind he starts with all this"we are a business and we contacted him several times and told him what was up". I asked why they didn't call me. We have the same name, they have my number because I got an alternator installed the month before that they got right in the second try. isnt it amazing how the tow company didn't have any trouble ag all getting ahold of him. they got him in the first try! in my interactions they only care about their convenience and not much about the customers. we came up there together in the car they fixed for me on the second try and didn't identify us as father and son and that would have been the perfect time to tell him they are too lazy to find him an engine and if he can't find one by 30 days they are going to tow his car. if yiu are having car trouble save yourself the hassle and take your car towed Lerch's. they gave great prices and are well worth the wait. I wouldn't let these people work on a go cart after these 2 interactions.

These guys are really great. We used them when they were in Karns a couple of years ago. He worked…read moreon our 2012 Hyundai Elantra Touring when it was having a noise from the passenger side of the motor (Belt drive area). Initially he thought it was the alternator making the noise and replaced it. Once replaced the noise was still happening, and he found out that it was the water pump. He called immediately and let us know that it wasn't the alternator (didn't charge for anything to do with it), and that the water pump wouldn't be available until the following day. Very honest and up front. Although he is in halls now , I wouldn't hesitate to use his services again.