I'm writing this on behalf of my mother who brought her 22 year-old-vehicle for service and was billed $2311 for repairing a timing belt (water-pump kit), cleaning manifold covers, replacing some cheap gaskets, two drive belts, and two hoses. Oh yes, and $65 for rags and cleaning supplies. By the way, my mother's car is worth about $4000. Do they do good work? Well, let's put it this way. You could go to a shop in Beverly Hills on rodeo drive and pay less money than these folks would charge, they are on parr with going to a dealer. They took my mother in, charmed her, promised her the moon, encouraged her sign a document, and did not provide her a written estimate. I'm quite certain they didn't because I was with her the entire day (on 6/15/2026). [[HIGHLIGHT]]They finally emailed her a written estimate 7.5 hours after she gave them the car (4:03pm, she had dropped the car off at 8:30am).[[ENDHIGHLIGHT]] They provided her a few paltry discounts $100 discount for being a nurse, yes she spent 50 years saving people's lives, and waved the $65 rag fee. They charge $152 (and change)/hour for labor, they do not post this in the shop, they up-charge their parts 100% over retail (a matrix, Steve, the office attendant says), and then boom, they work their "magic." After most of the work was done, they called and said "we have a great price for you, $2500, and by the way "we broke an engine mount, I mean, we found an engine mount broken, yes, that's right, we found it broken, another $58." When I confronted "Steve" and his friend "Parker," he said "we told your mother everything, and told her the price, she agreed to everything, was happy about it, and said....... yes." They did NO such thing. What a pair of liars, it was like watching the Trump regime on capitol hill answer questions about the education department. When pressed further Steve said, "SO WHAT if she didn't get an estimate, she was here in the store and she signed a form authorizing work." When something doesn't make sense it's always a lie. [[HIGHLIGHT]]Ahhh, there we go, that's how we do business at Attkisson automotive? Steve later said, "if your mother is not competent that's her issue." So, my mother is incompetent because you're a liar?[[ENDHIGHLIGHT]] We ended the conversation this way: Steve: "You're not getting your car, I'm not losing my job, I don't make any decisions, I have Parker next to me who will back me up, my boss is at the doctor with her daughter and she's not available to talk to you." Myself: "Do you have a mother? You do? I hope you don't treat your mother the way you've treated mine, I can see why you don't make decisions," I paid the fee myself. Tomorrow I'm going to take this car to another mechanic to verify they've done the work properly. I don't live in the area, I'm visiting from out of town, and where I live it is illegal to begin work on a vehicle unless a price is discussed. If it's not illegal here it should be. [[HIGHLIGHT]]My mother could have asked for less things to be done, refused service and gotten a second opinion, or better yet, not done business with these folks.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I'm very reticent to write negative reviews because I do t want to damage people's business, but this experience was mortifying.[[ENDHIGHLIGHT]] read more

Attkisson Automotive - This photo shows the time they emailed an estimate to my mother, the first time she saw the cost of repairs. - Auto Repair Near Me - Louisville, Tennessee

I highly recommend Attkisson Automotive! We've used them several times over the years when they did great work on our 1997 Jeep Wrangler (which we still have), and our 2011 Toyota 4Runner that our son now owns. Our latest service was on a 2007 Buick Lucerne that was gifted to our grandson from his Great Aunt. The car needed service on the AC, power steering, hoses, and belts since it had sat for a while. [[HIGHLIGHT]]Parker & Steve were great to deal with and our grandson now has a reliable car to drive to and from Motlow State which is 3 hours away.[[ENDHIGHLIGHT]] read more

I made the big mistake of taking my car to this place. I was not given a written estimate, waited to be told what was supposedly wrong with my car, and was hit with a big sticker shock. Labor rates are not posted- anywhere. Not in the shop. Not on the Invoice. Nowhere. A big secret. I finally asked and was told over $150 per hour. Parts prices were doubled. Claims of time spent for repairs were highly questionable. My car had a check engine light on. I had tested it myself and told them it was running "lean" on both sides- meaning there was too much air mixing with the fuel and I suspected a leak. That turned into a "claim" of 9 hours of labor, with parts changed that had been changed recently and the sticker for that having been done was posted near the engine and visible. A total rip off at every turn. [[HIGHLIGHT]]Failure to provide an estimate that would have given me the option of going somewhere else, with the claim that work had already been done when I asked about the estimate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If you are female and/or older, be extra wary. Unless you enjoy giving your money away and being called mentally incompetent when you question the bill and the claim of what needed to be done and was allegedly done- avoid avoid avoid![[ENDHIGHLIGHT]]!!! Go somewhere else!!! read more

[[HIGHLIGHT]]Very professional people welcomed us at Attkisson Automotive.[[ENDHIGHLIGHT]] The layout other customer service area, their engagement with us through getting our car repaired, and even the pricing explanation was a very positive experience. For the first time in my driving experience, they asked if a mechanic could ride with me to hear the noise I was hearing from the car. This is the dream automotive maintenance/repair shop everyone should hope for. Thanks Attkisson! OUTSTANDING JOB! read more

Having been in the automotive industry for 30+ years and dealt with Thousands of repair facilities, I thank God for finding Attkisson automotive! The staff from the top down is top shelf and trust me when I say ... They know their stuff ! [[HIGHLIGHT]]They have great customer service and will bend over backwards to ensure you have a great experience and your car gets fixed right the first time![[ENDHIGHLIGHT]] While nobody walks on water.. These guys foolishly and thankfully try ! On a one to Ten ... Christy and crew get an 11 ! Gil Dickason Former CEO / H&A Transmissions Inc read more

Our 2003 GMC Yukon had a defective Flex a Lite radiator/electric fan kit. [[HIGHLIGHT]]They communicated well and had a solution.[[ENDHIGHLIGHT]] Their work was awesome. AC and heater hoses were replaced as was the AC valve plus the right wheel assembly. They are priced fair and delivered on their commitments. Bravo to them! When you need quality work with aftermarket upgrades call them. read more

[[HIGHLIGHT]]Great, knowledgeable service and friendly staff.[[ENDHIGHLIGHT]] They were able to diagnose the issue and fix the problem promptly. read more

Highly recommend Atkisson Automotive! Very trustworthy and honest people. I could not ask for better service and everyone is very friendly.

This team is amazing. Family oriented, they make you feel like family. I trust them with all of my car needs. Highly highly recommend.

We've been going to Attkisson for years. They've gone above and beyond to address any and all of our automotive needs. They treat you like family, and I couldn't recommend a more upstanding or reputable auto-mechanic group. Y'all are the best! read more

I would definitely recommend them. They took the time to explain everything, were willing to listen, and went out of the way to help me with a plan of attack to fix all that is wrong with my truck. Great people to do business with. read more

Very professional and quick. I had to get my A/C compressor fixed at the beginning of the spring. My fathers friend suggested Attkisson Automotive and I am very glad that he did. I was able to drop off my truck the same night I called to see if they could look at it. The next morning I get a call telling me exactly what was wrong with it and the price to fix it and asked me if I wanted to proceed. The price was very fair and the next day I got my truck back with perfectly working cold air. I have had zero problems since and it is now nearing the end of August. Very quick, professional, and friendly. If I have any other truck needs I will definitely be returning here instead of elsewhere. read more

My whole family has been going to Attkisson since my brother started having car trouble a few years ago, we've followed them around with their move and love this place. They go out of their way to help and recommend the best course of action with any car trouble you have. Not just that, they always interact with my 3 year old and have toys for him. He loves going to the "car place" to see fun videos Mike shows him and see Christy. Competitive pricing and trustworthy and just all around good people. Definitely recommend taking your car here, you'll find a great mechanic, and pals! Thanks for all the great, hard work Attkisson Automotive! read more

If you want an honest and hard working mechanic, this is the place to take your car! Another local shop replaced my fuel pump recently and after I got my car back, I couldn't fill my gas tank up. They tried to fix the problem a couple of times, but no luck. It was a mystery. So, when my check engine light came on, I started my search for a new mechanic. After reading positive review after positive review in a local Facebook group, I decided to give Attkisson Automotive a try! They quickly fixed my spark plug issue and moved on to the mystery of the partially filled gas tank. It took days and they did not give up until they figured out the problem! The fuel pump that the previous shop installed was the wrong size! Problem solved. I'm so thankful that they took the time to figure out the issue. Not only are they great mechanics, but they are so personable with their customers. They call me by name and do an excellent job explaining what the problem was and how they fixed it! I'm so thankful that I found a trustworthy mechanic! read more

I am giving Atkisson Automotive a one star because I cannot give them a zero. They left a large screw off of my vehicle that mounts my motor in place. When I pressed the gas pedal, the motor leaped in the air. It could have fallen from my vehicle while driving. Also, there were many loose screws. That was dangerous and reckless. The owner drove it and knew. They wanted me to return it to them for more money. So dishonest and cruel! I don't recommend taking your vehicle to this repair shop. read more