My family has been using them for years, I tell them what the issue is, they do a complete diagnostic of your vehicle and tell you the estimated health of individual parts, what repairs they consider urgent and those where you can hold off a bit on, they have always been square with me, my Sons and my Wife, and funny enough as I'm writing this review I'm waiting to call them at 8am literally 1 mute away, brakes, oh well, were screeching on and off for a while and now they're grinding, that's on me, Great Shop, Great People, and Great Service can't ask for anything more read more

Very calm donut loving mechanics that back their repairs up , they give great advice and are open to inane questions even from people with just enough knowledge to know better . Reasonable hours and prices . The only fly in the ointment is that they substitute parts without throughly discussing why the parts they prefer are superior or as good as the ones requested . read more

They suck my suv was running fine and they ruined it. Charged me 400 for all kind of work i know the car did not need before bringing it to them. read more

Stopped to get a Quote as webpage suggested...Have a well maintained 02 Ram that needed some brake check and fluid changes and a steering component..Clerk told me we have 20 YEAR RULE..which they don't work on a vehicle if its over 20 years old.. first put that on you're website so customers don't waste their time stopping for appointment.. i am 73..my brother owned a shop..have been to dozens of auto repair shops in 4 states with dozens of vehicles i have owned and never heard of a policy such as this...Turning customers away is not how you run a business.. read more

Took our truck here for a 2nd opinion and they were so helpful and honest, and more affordable than the first mechanic we went to. I'm so glad we came here! At first they thought it needed 3 different hoses and quoted me a price, and called back later letting me know they only had to fix one hose and saved me a lot of money. I'll be taking all our cars here for service from now on! read more

I took my daughter's car in to have a new window regulator installed in December. Two and a half months later the window started acting up again, so I took her car back in. I was told the window regulator motor had a faulty wire which was under warranty so they would replace it with no cost to me. When they called to tell me the car was done they said it was not the window regulator motor after all but the master switch had a faulty wire so they went ahead and put in a new master switch and said I owed $290($200 for the switch and $90 for tax and labor). I did not approve having a new switch installed prior to them installing it. We had already put over $600 in it for a new regulator. My husband could have easily put in a new switch for hardly any cost. I thought auto repair shops were required to get your approval before installing any parts. read more

Only giving this a one star because I have to. This place truly does not deserve even that. Took my car here from out of town because not many people work on Volkswagens. Brought it in they stated the problem was fixed. Left and did not even get 5mi down the road when my check engine light came on. Brought it back the same day and the did a diagnostic on it and told me the problem wasn't major and I could go home and they turned the light off. By the time I got home I had smoke coming from my exhaust and my back window was covered in an oil film. Once parked we noticed the vehicle leaking oil from now a different spot then we brought it in. My fiancé checked the oil and it was BONE DRY. We called back the next day after they were open and explained what happened. I spoke with Mark and expressed my concerns stating the issue did not get fixed and my car now needed to be towed back. I explained that I was fine getting a U-Haul if they would compensate me for that so I did not have to pay for a tow. I was then placed on hold and then told after that they have a towing company and they would foot the cost for the tow. I then agreed only if they would foot the cost. Once my vehicle was looked at once again my fiancé received a call stating that my oil pan was cracked and it was our fault and we now had to pay for the tow service AND for them to fix it because they had proof that it wasn't their fault. When asked for proof the GM Hirum could not supply the evidence. He said I MUST HAVE run over something once I left the shop. There was no damage on the oil pan other than the crack that was below a rib. No scuff marks nothing broken. Hirum is condescending and his customer service is poor. I do not recommend this shop to anyone, especially those with import vehicles. I will never be back. read more

This review is based on two visits/repairs to my vehicle. The first was for an A/C problem that was fixed by replacing a frayed connector. They explained the repair and its held up since summer 17. The second was for a stripped fill plug, exhaust leak and wheel alignment. Jim the service write up gentleman said they would figure out a way to remove my stripped fill plug. The fill plug issue is fixed and The exhaust leak was taken care of and the alignment completed. The price was very reasonable. I will continue to use their services; they are professional and courteous! read more

These folks are knowledgeable, patient, and do excellent work! Our Miata is 25 years old and they keep it running like new. Timing belt replacement; clutch replacement, tune-up, brakes, etc., etc. They are super-trustworthy!!! read more

These guys are great. My Subaru maintenance contract is over so I was really happy to find a really reasonable trustworthy place for service and maintenance. Their service was amazing, my car was ready when they promised, and the price was what I expected. Thanks guys! read more

If you want to overpay for professional service and drive away with a broken car then JrJ is the place to go. After paying almost 2000 in repairs including a front axle i was told that my car needed and additional 650, but that it would be safe to drive on for a short period of time. I took it to another mechanic the next day and found that the axle they installed was leaking and that the other parts they had quoted for me were not even broken. Jrj payed the tow back to the shop, and of course couldn't find the ticket for the additional 650 they needed to make my car run properly, and they replaced the axle as a warranty part. Not even a week later my axle fell out. I had it towed to another mechanic who said it was not seated properly. When I called jrj to question how this had happened their receptionist got attitude with me and exclaimed " we fixed your husbands car and nothing fell off of it". Needless to say. I drove far too long in a car that was dangerous to drive thinking they had fixed it and want to warn others to stay away. read more

Very poor service. Had them do an oil change on our 2017 Dodge Cummins. They left nasty dirt prints all over the floor in my cab and when i checked my oil level it was 2 1/2 quarts low, yes it was not even on the dipstick. Never called to complain because there is no excuse for leaving a $70k truck 2 1/2 quarts low on oil. I mark my oil filters with a pen and it still had the same filter on it as well. Very poor service, will never use them again. read more