1. Red Barn Ranch

    1. Red Barn Ranch

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    New Castle, CO

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    6 years ago

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    Sage Outdoor Adventures - Rafting, ATV & Snowmobile Tours - Snowmobiling

    Sage Outdoor Adventures - Rafting, ATV & Snowmobile Tours

    (333 reviews)

    Wes and Ensen were our raft guides. We had a great time! Wes was super knowledgeable about the…read morearea. We will be back for snowmobiling in the winter.

    Sage Outdoor Adventures is hands down one of the most kind, understanding, and family-friendly…read morecompanies we've ever worked with, especially while traveling with a child. I accidentally went to the wrong address because I used Apple Maps instead of Google Maps (which they clearly recommend), and I was so stressed thinking our entire trip was ruined. Instead of making it an issue, they showed us nothing but patience and kindness and made extreme accommodations to take care of our group. All week long, their team was incredibly helpful making sure I had the correct bus reservation for our one-day snow trip from SoCal. They were responsive, reassuring, and truly made the process stress-free. Anders was amazing to work with, and our guide Ben was fantastic, so welcoming, calm, and great to be around while traveling with a child. They made our family feel comfortable and cared for from the moment we arrived. What really stood out was how accommodating they were with our gear, they handled everything with zero judgment and even comped our gear, which meant so much to us. Traveling with a child can be unpredictable, and they were nothing but understanding and supportive. If you're looking for a company that truly cares about families and goes above and beyond, this is it. We wouldn't book with anyone else. Sage Outdoor Adventures sets the standard for customer service and family-friendly experiences.

    Holiday Inn Express & Suites Silt-Rifle

    Holiday Inn Express & Suites Silt-Rifle

    (39 reviews)

    $$

    I booked this hotel via Hotwire, who stated in my receipt that the hotel would choose an…read moreappropriate room for our party. When we arrived, the check-in woman said that Hotwire had allocated our room, which had a queen bed for three people, without a sofa bed. I said this wasn't appropriate for our group size, but her suggestion was that we call Hotwire and cancel the room. This just didn't make any sense. I asked if they could change our room, but she insisted this would be an upcharge of $50. Then I asked if there was a supervisor who could clear up this problem, although this woman also passed the buck to Hotwire. I assumed they must be full that night, but no, they weren't. They were just cheap, argumentative, and irrational. After haggling for way too long, the manager finally agreed to provide us a suitably-sized room, but "just this once." WTF? This was appalling customer service. I'll add that this is a dated Holiday Inn with run-down rooms and amenities, and without a working pool. (They didn't have any gluten free options at breakfast either, so why should we pay more to receive less?) Two stars for the serene view of the river, zero stars for the absolutely dreadful customer service.

    The first room we were given was beyond filthy. The…read morecarpeting was disgusting, including numerous stains - didn't look like it had ever been cleaned. The furnishing and lamp shades were badly worn and/or torn and there appeared to be something smeared on the wall as you entered the room. When my husband checked at the front desk about getting another room, the clerk initially said there wasn't anything available. When my husband started got irritated and mentioned how nasty the room was with other hotel guests nearby, the clerk mysteriously was able to find another room. The second room was slightly better, but this place is WAY overpriced for the condition it's in!

    Red Barn Ranch - venues - Updated July 2026

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