Every time that I have a problem the girls at this branch are very helpful and if they don't have…read morean answer, they are always willing to go the extra mile to help. The supervisor there is very efficient jumping between the teller line and her office when needed. Jessie makes me want to go to that branch every time with her beautiful attitude and smile.

By far my preferred Fibre Federal location. For an insane amount of reasons. Shocked to see this…read morehad no reviews. They always have workers at their stations, which I can't always say about other locations. All of the workers are efficient, and kind. They'll do their job as fast as possible, and still be able to hold a pleasant conversation with you. It's an extremely nice location, too. Outside and inside. It's got a great parking lot, and landscaping. Plus, we can't forget how easy it is to get in and out. That can NOT be said about the other locations. They have one ATM, that's easy to access. All the other locations are too busy, or too hard to use. I opened my first and only bank account at this location. I try to exclusively come here, but I live across the street from the Triangle Mall location. I can't say enough positive things about this location. Not only do I like Fibre, but I LOVE this location.

I love Fibre Federal! Friendly and helpful employees, great Mobile Banking, and lots of locations…read more This location is one of my favorites.

Josh, Jill, and Maria are so helpful and caring. Would go to them for anything that I need. Thank…read moreyou all for being amazing

This bank sucks!!! Wait times are outrageous. I mean REALLY 2 tellers on a friday afternoon. Get it…read moretogether!!!!! Disappointed

Thank you so much for always having a friendly staff! The line always moves very quickly. Some of…read morethe staff even knows us by name and we are only in the bank every other month or so. We have used both ATMs and come into the bank and have never had a problem. Thank you!!

We are very pleased with the service here. A real personal touch, and friendly staff greet us upon…read moreentering. The drive through window is also convenient. We never have to wait long for anything. We are very happy with this bank in a town with limited options.

I would expect a new bank to offer customers services that are pretty much standard. Twin City Bank…read moredoes not offer reimbursement of ATM fees incurred while using other bank/credit unions/institutions. Twin City Bank does not participate in an innovative money transfer option called "ZELLE".

Terrible experience with this bank. I had fraudulent charges on my account and they refuse to do…read moreanything to help me even with proof of identity theft and a police report. They say I "authorized" $5,000 of charges and refuse to provide proof of how they were authorized.

The workers and manager are Awesome! I really enjoyed going…read moreto the Red Canoe. They were always spot on with my finances, and very helpful. God Bless you for your kindness.

I closed my accounts because they closed my line of credit even though when I paid it down to a…read morezero balance, they called asking if I wanted to close it or leave it open for future use and I said to "please leave it open". Once I realized they closed it, I called to have them reinstate the loan. They said no and that if I wanted another line of credit, I'd have to apply for a new loan and pay the loan fees again. This can't have anything to do with my credit score because it's 823. I also had maintained a balance in my savings for 4 years that exceeded the line of credit amount.

The length of time it takes Fibre Federal to process incoming funds transfers is atrocious. Then…read morethey charge you overdraft fees because they take forever even though they should speed up their processing. I do not approve of this bank on so many things....

Came here on a Wednesday afternoon regarding wanting to deposit some money into my account as well…read moreas notarizing some documents. Luckily there was not anyone inside the bank so I was seen right away. Both staff members were very friendly and helped direct me to where I needed to be regarding notarization. Cary helped me notarizing two documents and was able to educate me on the process while remaining professional and friendly. I am a longtime customer with U.S. Bank and I'm very pleased with the services.

I plan on giving more details later as they become clearer, but I have been extremely displeased…read morewith this place in the 100% of the opportunities I've had to do business with them over the last month or so. Apparently they prefer to dress up spoiled brats in business suits, who think they know a lot more than they do, instead of doing their job which is serving their customers. They spuriously and erroneously accuse me of lying to them, believe it or not, when I requested to make a wire transfer, claiming that I was attempting to purchase cryptocurrencies and then trying to hide that erroneous fact, based on their ignorance of the parties involved. I ended up having to withdraw all of my money and closing my account so that I would be able to spend it in any reasonable fashion instead of a measly $1,000 per day, which can't even buy me a smartphone. When you have $16,000 and can't even purchase a fucking phone I would say that there is a problem. This place sucks, just like most commercial banks.

I called this bank 6 times trying to locate a Ann or Brandon Mgr. Asst. Mgr…read more Recording said, we are assisting others and please call back. WOW or call 1-800-935-9935 which is ATM assistance. WOW How very frustrating. I am a Sr. Advocate and need to schedule a appointment for one of my clients to have a notary assist us.

These guys have always done the extra mile for me. I've had a wallet stolen, credit cards used…read moreimproperly, a slew of crazy things happen and each time they helped me clear up the mess. Money is a stressful situation to anyone and these guys have have always been extremely professional and courteous to me. My roommate was even so impressed, she's switched banks after nearly 30 years at her bank