PMI RGV notified our HOA that they would be shutting down their management services, and ever…read moresince, they've been completely unresponsive. Calls go unanswered, emails are ignored, and tasks require constant reminders to be completed--if they ever get done at all. At the beginning, they talked a big game and made it seem like they were committed to helping our community. But as soon as they announced their departure, they essentially abandoned us. Our property manager, Patricia Bravo, has to be constantly reminded to complete even the most basic tasks, and even then, they either take forever or never follow through. We are still paying them for services, yet it feels like we're being ignored. The lack of professionalism and accountability is beyond frustrating, especially when our community still relies on them until their contract officially ends. They left us scrambling to pick up the pieces while still taking our money. To make matters worse, when they do respond, it's either with excuses or empty promises. Simple requests that should take a few minutes drag on for weeks with no resolution. Their failure to communicate and properly transition responsibilities has only added unnecessary stress to our HOA board and residents. Even the owner, Gustavo Terrones, has been no help in addressing these issues. I personally emailed him numerous times regarding the ongoing problems with his company and his manager, Patricia Bravo, and he never once responded. He simply did not care and could not be bothered to even acknowledge the concerns. Once you sign the contract, he washes his hands of everything and moves on. Now, even after they're gone, their mismanagement continues to affect us. A month after our contract expired, PMI still had not resolved a $3,600 reimbursement owed to our HOA. There was no clear explanation--just vague excuses--and now our new manager has to clean up the mess. On top of that, our HOA landscaper called me today and mentioned that he was never paid for several months of service while PMI was in charge. Frankly, I'm not surprised--Patricia Bravo seemed to have mentally checked out a long time ago. I had to apologize on behalf of the HOA and assure the landscaper that our new manager, Norma from Streamline Management, would settle our debt with him. This is yet another lingering problem left behind by PMI. Even after parting ways with them, their poor business practices continue to haunt us. I honestly wonder how many more surprises we'll uncover. PMI is turning out to be a mistake we regret deeply--too much big talk and empty promises, just to be let down hard. At this point, it looks like we may never recover the $3,600 they owe us unless we take legal action. We may have to sue them in court just to get our money back. If they're willing to do this to our community--and to me, the representative of our HOA, a Marine Corps combat veteran and retired law enforcement officer--imagine what they're willing to do to a regular civilian like you. They have no integrity, no accountability, and no respect for the people they are supposed to serve. Don't be fooled by their promises. PMI RGV may seem professional at first, but once they have your contract, you'll see their true colors. If you're considering them for HOA management, or any kind of property management--home, apartment, or otherwise--save yourself the headache and look elsewhere.

Worst property management company out there. I have been calling for months now to have a fallen…read morefence fixed together with some other maintenace issues and they never reply or send someone to fix my issues. Do not rent any apartments here on Albatross Ave. In Pharr!

Maria was absolutely incredible. She was extremely responsive, knowledgeable, and informative. I…read moreknew that I could trust her expertise throughout the selling process. She excellently communicated back and forth between us and the buyers. She made sure that I understood the process, as a first time seller, and helped secure a great final offer. I would absolutely work with Maria again and recommend her to anyone looking for a realtor! Thank you for everything, Maria!

We retained Ms. Martinez of Cameron Real Estate as our realtor in selling our house in McAllen,…read moreTexas. She was our agent when we rented house in McAllen, and she was our realtor in buying our house. She is very professional in her work, has goos knowledge of local housing market as well as different paperwork aspects. She has great negotiation skills and was helpful in getting good price both during buying and selling our house. She also has good contact to different persons like handyman, landscaping person, house cleaning person etc. to help us prepare house while selling process as well as overall maintenance when we lived in our house. She kept in good contact when we were living in the house for help she may provide. In short, Ms. Martinez is a great real estate professional. We were very impressed with her help throughout our home buying and selling process. She will be our first choice to look our new house if we move back to McAllen/ Rio Grande Valley area.

terrible management. they said nothing nice even paying rent on time. La Raza is what they likeread more

worst decision of my life to rent with this company. horrible customer service, starting with the…read morereceptionist all the way to the property manager.

Both Ryan and Brian have helped me on purchases and sells. Their team is the definition of…read moreprofessionalism and their experience of the market is unmatched. I trust this team to maximize my return on investment, guide me through the entire process and connect me with the best people in the industry. They can simplify the complex issues and help me make smart decisions that are based on their experience. I feel like this makes them a full service real estate firm and I will continue to recommend and use them on all of my real estate deals.

The Ryan and Brian Real Estate Team did a wonderful job for us. My elderly mother is now living…read morewith us and we needed to sell her home. My brother found a recommendation on the I-Trust website where Glenn Beck reviews companies and recommends them for a certain area. I called the R & B team and Ryan called me right away. We met the next day at my mom's home. He explained all the steps they would take to ensure our home sold ASAP. I called the next day and hired the R & B team. We placed our home on the market July 8th. In about a week's time, we had a prospective buyer, a few days later we had a signed contract, and we signed the final paperwork on August 30th and we received full asking price. Everything went smoothly and quickly. Ryan and his team kept us informed the whole way. We thank God and that the Ryan and Brian Team for their superb work.

Where to start. Joyce Toombs is one of the most unethical Real estate broker I have ever met. I…read morewas in the process of selling a house with a Keller Williams agent. Later I found a house I wanted to buy and I figured I want to give more business to the same agent. So I asked him if he would offer a buyers credit rebate if I use him, he promised me 2% rebate, so of course I said yes. Well a day before closing I was informed that Joyce Toombs said it was illegal for an agent to help out with a buyers rebate/credit. Its not illegal. So then Joyce Toombs turns around and says I never had the rebate in writing. I provided Joyce Toombs from Keller Williams emails from the agent in writing that he would rebate me 2%. She completely ignored my email which clearly shows I was not lying. I have filled a complaint against Joyce Toombs Keller Williams with TREC, BBB and I am taking legal action. I would recommend not doing any business with a broker so unethical.

I am an active duty service member who has moved every two years for the last 20+ years. I have…read morenever had a penny held back from a security deposit during that time. When we moved in, the house had been vacant for many months; we left this property in better condition than when we moved in. It was clear from the move out walk-through inspection that Rene and the Maverick Realty team were intent on not returning all of my security deposit. We made an agreement but, after I move to Fort Bliss, I received a security deposit refund that had an additional $220 of additional charges taken out. One of these charges was an illegal $125 charge to re-key the home. Under Tex. Prop. Code § 92.156(a)., keys "shall be rekeyed by the landlord at the landlord's expense not later than the seventh day after each tenant turnover date." Rene and the Maverick Realty knew I was an active duty service member who would not be returning to McAllen. They stopped responding to emails and phone calls from me and from the Fort Bliss legal assistance office. My only recourse is to hire a local private attorney at my own expense - which would be expensive and difficult to do while stationed at Fort Bliss.

From the owner: Maverick Realty and Investments is home to an expert team of realtors who have been diligently…read moreserving the Rio Grande Valley area since 2006. The Pro's at Maverick boast a robust and proven skill set. They are masterful in everything from selling your home fast and at an above market rate, to finding rich foreclosure property opportunities for first time home buyers and seasoned investors alike. Maverick Realty and Investments even offers exceptional Property Management Services! They place tenants faster than anyone else in the Valley. As your local real estate authority, call Maverick today to make the headaches of home buying/selling/property management a simple and pleasant process.

Lucy, thanks again for another unforgettable experience of buying one more house with your help…read more You are a number 1 Realtor in RGV. Thanks for your care , patience and professionalism!

My wife and I were searching for a rental a little over a year ago, and we contacted Lucy to view…read moreone of her properties. After getting to know us a bit and asking us questions, she recommended we try to buy instead. We had never even thought of that as even a remote possibility, at least not yet. She made us feel comfortable though, gave us good info, so we shelved the idea of a rental and started to research buying. Lucy got us in touch with the perfect loan originator, and while I can be difficult to deal with sometimes, Lucy was sympathetic, and answered all my questions. She worked around our schedule. From the time we decided to buy until the time we received keys to our home, it took about one month. It was super fast! Unfortunately, we have no plans on using Lucy's services AGAIN for a good long while, but if anyone reads this, just know Lucy is a professional and she will make your home buying process easy! My wife and I both highly recommend her!