Please see my previous review as everything I mentioned below still stands absolutely true. One…read morecomment I would make is that I am impressed how responsive People Mover has been to the public comments, complaints and suggestions. Recently they did a HUGE and very impressive and thorough public survey to gather information about changes they are considering. They put a realistic cap on it based on budgetary limits which helped the public understand you can't have it all. I was glad to see that all communities were represented. The data gathering was REALLY impressive. I can't wait to see the outcome.

I had jury duty - so I used people mover and I am glad I did. No hassle parking and Kenth @ the…read moremain Downtown terminal was very helpful!

Go Elsewhere. I was at the appointed place for pick up at…read morethe agreed upon time. The best that I can tell, he called my cell phone a couple of times, which was blocked to his number, and when the phone did not answer, he drove away. No voicemail left. It would seem that he did not get out of the van to look for us, as we were sitting in the courtyard, looking for him. Half hour later I called him, and to his credit he turned around to get us, demanding $50 before we got in the van. An uncomfortable situation, to say the least.

Rude and unreliable! Do not use! Gary made false promises, charged my friend's card and then…read moreimmediately said he was unavailable to transport over the next few days / week, requiring us to find other transportation to make flights, etc. Trying to get refunded by our credit card company for this scam.

The best way to travel from Anchorage to Denali…read more Check-in and boarding is pretty straight forward and efficient. We were there off-season, so we got to exclusively enjoy the dining car ... Which, in my opinion, has better views than the observation car. They had a bar with decent options, and the prices were reasonable. Overall, it was a good time, and I highly recommend taking the train if you're going to Denali or Fairbanks.

Review #10 for 2026…read more We did this train ride from Anchorage to Seward while in Alaska to get to our cruise. This train ride was a fantastic scenic way to get from point A to point B. My baby boy loves trains and he had a great time on the train too. For this trip, we did splurge and did the GoldStar service. If you are doing it only once, I would say splurge on it!! However, I do not have any experience with the regular adventure class seating, but we felt it was totally worth it for us. It is DOUBLE the cost at $240 though, so keep that in mind as far as budgeting goes. I did just check the website and right now as of Jan 2026, the price increased to $277 for GoldStar seating and $133 for regular seating. Kids 2-11 cost significantly less. Under 2 is free if they sit on your lap. Everyone gets a special Goldstar pin! Our particular train was sold out as it was the first day and everyone was there trying to catch their cruise in Seward also, so to have the assigned seating and all was great for us. Checking in was quick. They are very efficient and fast!! When you bring your luggage, they will ask you if you want it to go to the cruise or train station. Those going to the cruise, tell you cruise!! You do not want to lug your luggage around town. Let them do the work for you!! So there is a weight limit for the suitcases. 2 can be checked in at 50lbs each. We spent ALL night moving stuff around and trying to make the weights work out and to get there and they just grabbed everything and asked you where you wanted it to go! It took like 10 seconds! They were not weighing any one suitcases or checking all that stuff... so I do not know if they actually check it or because our train was sold out they just wanted to load everyone on as fast as possible. Also, online it says you can only carry on a small backpack, but there were tons of people with large backpacks and even some with small suitcases. Like I said, I do not know how strict they are exactly or if because we were the first train of the season and sold out that they just wanted to get people on as fast as possible... With Goldstar, you get an open window train, meaning you can see 360 around you as opposed to regular seating where it is just a window, but the window is pretty big. I forgot to walk around the other trains just to see how different it was. With GoldStar you also get 2 free alcoholic drinks, there is no limit on non-alcoholic drinks and a full breakfast included. For breakfast you go downstairs and are in a seated table with table service. The breakfast was delicious! I got reindeer sausage with eggs and potatoes. You can also order multiple drinks. I got orange juice with coffee. Breakfast goes by pretty quick as they get people down in groups and send you back up so they can go on to the next group. If you have a sleeping toddler like we did, we were able to get his breakfast to-go and he had food when he woke up and he LOVED the breakfast as well. He devoured most of his meal! On the train, you were free to roam around. We went out back to the open air several times. It was a good way to get fresh air and stretch your legs. The air in Alaska is just so clean and fresh! The views were amazing from everywhere!! The Goldstar seats were comfy and big. Would I come back? YES!! I have been wanting to come back since we left Alaska! I want to do the aurora train during the winter that goes to Fairbanks. I heard its possible to see the northern lights. I want to experience the other train rides! Unfortunately, the only route that offers the Goldstar service is the Coastal Classic which goes from Anchorage to Seward and vice versa.

Alaska Airlines operates its main customer service telephone number (888) 669-0391 for travelers…read moreneeding support. This (toll-free) line is open 24 hours a day, 7 days a week for flight bookings, refunds, travel updates, and customer care assistance. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

The main Alaska Airlines booking or customer support phone number for 24-hour service in the U.S…read more is +1-866-332-0848. This line allow you to book, change, or cancel flights, with assistance available 24/7 for immediate needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

DO NOT BOOK WITH THEM…read more If I could do zero stars I would. We bought a ticket online and my son showed up 30 mins prior to departure, as requested. The office in Seward was closed up tight and no vehicle was in the parking lot. By the time of departure still no one had shown up. Calling the office number for Seward resulted in a "this number is no longer in service" message. The Anchorage office rang but no one answered. This has completely ruined our family weekend that was planned and resulted in additional costs to try and salvage the weekend for us. I have zero faith I will receive a response from my email or phone call. And zero faith the money spent will be returned.

Booked online. Plans changed. Cancelled one month in advance. Still no refund. Multiple calls,…read moreemails and voicemails made with no luck.

JV and the rest of his crew did an amazing job! They turned our GIV quickly, professionally and to…read moremake it even better they were incredibly nice! Given the choice, I will always use Great Circle when stopping in ANK.

We are in Alaska for a 3 week vacay and we made plans to go from Seward to Homer without knowing…read morehow we'd get there - assuming we'd catch a bus or an Uber. Turns out none of that is an option. Don was recommended to us and he drove us safely to our destination for a very reasonable price. He arrived early to pick us up and was super safe and helpful the whole way. He does trips for people all over Alaska. Highly recommend him! Thank

From the owner: 100 % flexible on pickups, drop offs, anchorage area is home location. Will go anywhere there is a…read moreroad...

We needed a ride from JBER to the Airport. I called 222-2222 and a friendly lady dispatcher…read moreanswered, I told her we have 4 passengers and 5 large bags with carry ons. She said a van would accommodate the group which it did. We waited for 10 minutes and the driver was nice enough to call to say that he was running a little late and that he would be there in 20 minutes. The driver was quiet but really courteous and assisted us with our bags. Not sure about the negative reviews but our experience with this company was pleasant. By the way...we only paid $30.25 versus $69 I was quoted by shuttleman. Would I recommend their services? SHO NUFF!

Everything!! Maybe it's time you guys shut it down .. called 3 times for a cab and never showed up…read moreyou guys suck ass!!!

Greg was great! Super responsive and friendly even when my family was in remote AK and couldn't get…read morecellular access. Greg helped me coordinate transportation for my family via email and helped us solve our transportation problems within 24 hours! 10/10 Greg was GREAT!

I reached out to Shuttle Service of Alaska to arrange for our transfers to and from the airport. We…read morehad a late flight on our departure date and I asked if he was wiling and available to take us around Anchorage for a few hours. He was and wow what a great experience! As a long term resident engaged in his community and community life style combined with prior tour director experience he enthusiastically shared his Alaskan favorite spots! Greg was also very helpful as we negotiated change travel plans after our flight was canceled. I highly recommend this company!