Cancel

    Open app

    Search

    Red Roof PLUS+ West Springfield

    2.7 (52 reviews)
    InexpensiveHotels
    Open 12:00 am - 11:59 pm

    Services - Red Roof PLUS+ West Springfield

    Hotels

    Red Roof PLUS+ West Springfield Photos

    You might also consider

    Recommended Reviews - Red Roof PLUS+ West Springfield

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Lorymar D.

    The only thing good about this place is the staff they were so nice super friendly. But the cleanliness in the rooms was horrible the first Initial look you think is fine but when we removed the first sheet to go to bed the was hair and other stuff that I don't even want to know. We were moved to a second that the ac broke in the middle of the night the shower had hair still in it from the previous person in it toilet was dirty. All we wanted was a clean room to sleep in after a graduation ceremony sense we are 2 hours away from home. Very disappointed if the cleaning was better this place would not be bad at all.

    Dead bugs in room.
    Ed B.

    Pictures literally are catfish. Theres only enough hardwood in room the take a picture of and post as premium. The rest is carpeted in patches of old hotel squares. Bees and spiders in room. Smelled like smoke upon entering. Fridge barely worked. Premium bedding upgrade was a joke. Housecleaning was friendly. Stuck between hooters and 5 guys, so you got some food in walking distance. Vending machines wont take bills or change, sorry not using a credit card. Great shower massager and decent pricing. Save 200 bucks for mediocre stay or upgrade to hilton is the choices.

    Pillow
    Jalynn Q.

    Room was disgusting. Didn't look like it was clean . Somebody left there sunglasses. Pillows had things on them so did the bed . The bathroom wasn't clean

    Not a bad room.

    See all

    Photo of Cho J.
    16
    4
    0

    1 month ago

    Great value for your money. Customer service was great and front counter employee handled a difficult customer like a professional

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Aja N.
    166
    76
    51

    26 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 3

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Doreen M.
    21
    500
    21

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Very good accommodations for the price. It doesn't hurt that a very fine doughnut shop is just down the road,

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ed B.
    0
    44
    28

    7 years ago

    Business owner information

    Photo of Digital Brand Manager

    Digital Brand Manager

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Digital Brand Manager

    Digital Brand Manager

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D W.
    44
    1288
    679

    9 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Dave F.
    50
    244
    157

    15 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Earl S.
    322
    10
    0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John S.
    186
    33
    1

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of A C.
    13
    20
    0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Charley C.
    1107
    3097
    4318

    10 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Red Roof PLUS+ West Springfield

    Review Highlights - Red Roof PLUS+ West Springfield

    This location is nicely nestled with a Five Guys, Hooters, and On The Border located on premises.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 1,320 times last month within 15 miles of this business.

    Verify this business

    Hampton Inn West Springfield - Guest room

    Hampton Inn West Springfield

    (46 reviews)

    $$

    You can tell this is an older hotel by the wear on the furniture and the style of the doors and…read moreelevators. Unless you're already familiar with the area, navigating to the hotel and around the parking lot takes a little getting used to. The room and bed were comfortable, though light does come in above and below the door, and around the cloth shade. There was evidently also a dog show of some sort in the area this weekend, with several dogs and their humans staying at the hotel, and I could hear barking from in my room from some other rooms, and also outside (from up on the 4th floor). But all of this is compensated by a good team of employees who keep the hotel very clean and organized. The star of this particular hotel is the breakfast, one of the nicer breakfasts I've had at a Hampton Inn in some time. It included 2 different types of waffle batter, and two different sized waffle griddles (1 large or 4 small). Hot food included pre-made cheese omelets, chicken sausage patties (not greasy!!), biscuits and gravy, and oatmeal. Several types of cereals and muffins were available, and fruit bowls were set up all over the food area and on some of the side tables, including apples, bananas, and mandarin oranges. The coffee station included a large assortment of teas as well. This was not my initial hotel of choice for the weekend, I was actually looking at another Hampton Inn in the area, one at which I'd previously stayed. But it was sold out when I tried to book a room, and later, when rooms were once again available, they were significantly more expensive than rooms here. So this Hampton gets the thumbs up for the price and the breakfast.

    We stayed here on a Friday night into Saturday morning. We took advantage of the online check in,…read morechoosing our own room, and we used our phones as room keys, so we did not actually interact with any of the desk employees. Our room had a king sized bed and a sleeper sofa. We only used the bed and it was comfortable with enough pillows. Our room was clean and quiet, and the AC worked great. The complimentary breakfast was a standout here. the two waffle makers with toppings such as caramel, strawberry syrup, chocolate syrup, maple syrup, chocolate chips and whipped cream were awesome! In addition, there were omelets, sausage, oatmeal, cold cereals, a variety of breads and muffins, and fresh fruit. Coffee, tea, juices, and milk were also included. I would definitely stay here again on our next visit to the Springfield area.

    Homewood Suites by Hilton Holyoke-Springfield/North - Exterior Day

    Homewood Suites by Hilton Holyoke-Springfield/North

    (40 reviews)

    $$

    This is a nice hotel for the price and perfect for a staycation in the Springfield, MA area…read more We got a queen suite that had a stove, full sized fridge, dishwasher and sofa bed in addition to normal hotel room stuff. The free breakfast is meh quality but hey, it's nice to have someone else cook for you regardless. There's a pool too that my kiddo enjoyed. The hotel is 2 minutes from Holyoke mall that includes a Target. We got a frozen skillet meal from Target to make for dinner our first night there. I would stay here again and recommend it to others. Edited to add: As of August 2022 the staff was not masking, nor were masks required in any area of the hotel. The guests were mixed on masking. Many with N95 masks and taking breakfast to go to eat in their rooms mixed with guests not masking or distancing.

    Homewood Suites by Hilton is part of the Hilton family of hotels. That does not mean anything--it…read moreis an inhospitable hotel unworthy of the family name. I had a serious unresolved booking problem there for my intended stay August 9-12, 2024. At check-in I was told, in sequence, "4 rooms left," then "2 rooms left," and finally "no rooms left" for any part of my intended stay. The sequence of having been told 4, then 2, then no rooms left was especially frustrating and seemed to me retaliatory for my mild expression of dismay, consternation, and frustration. My daughters and I arrived late from Logan Airport due to Debby weather, delayed rental car, and rain on the turnpike. We were attending my parents' funeral on the 10th. I understand that all people aren't going to be best friends; however, this night manager showed zero empathy. And worse, with the cockamamie room "countdown," I felt the manager exhibited personal animus. We stayed at an alternative--a nearby Fairfield Inn & Suites by Marriott--which we booked ourselves. Even so, on August 12, I received from Homewood Suites by Hilton an invoice and a paid receipt for all nights of the stay, August 9, 10, and 11. The only time spent at Homewood Suites by Hilton was in the lobby at 4 a.m. with the vindictive night manager counting down "4 rooms left," then "2 rooms left," and finally "no rooms left."

    Best Western Springfield West Inn

    Best Western Springfield West Inn

    (19 reviews)

    $$

    Sadly the lady at the front desk was the only good thing about our experience :(…read more We were placed on the third floor and even tho the room was very clean it was so outdated and old , they serve breakfast in the morning but is extremely poor quality . Basically scrambled eggs and sausage patties with toast . That's pretty plain if you ask me . In all honesty the worst of the experience was the other guests on the same floor . They literally had a family meeting talking LOUD. And laughing , children playing and slamming doors for about 4 hours on the other two rooms next to ours . The stood in the hallway like they were seating in their living room . As if that wasn't bad enough the next morning kids running and pushing people in the breakfast room , I almost dropped my coffee from the crazy kids running around and bumping into people . Extremely rude and no manners what so ever . The hotel should screen guests with poor behavior . It came to my attention that a family with lots of kids was escorted out of a Sheraton hotel nearby and I can absolutely 100% guarantee that was them . Have some consideration, you're not the only one in the hotel . Be respectful. The lady who checked us in was an absolute delight and so helpful . The ONLY good part of the experience.

    It great hotel. Got great breakfasts restaurants and a movie theater down road from them. They…read morealways were friendly towards me. I don't drive but I go there every year during big E.

    BetMGM Sportsbook at MGM Springfield - MGM Springfield

    BetMGM Sportsbook at MGM Springfield

    (441 reviews)

    $$

    This is a decent hotel for a casual trip to a Casino, but for a business conference, it was kind of…read morea let down. The hotel room didn't have a desk so I made a makeshift desk with the chair and an ironing board. I'm like the MacGruber of business travel. The pillows were actually decent and the room was nice too. The bed was comfortable and the guest bath had nice toiletries and a nice decor. It's way more expensive for a room than it should be considering the amenities at the casino. There's a sports bar that was huge and they also have an outdoor courtyard for watching sports (and other stuff too I'd imagine). Terry Bradshaw's head is even bigger on that TV. A lot of the restaurants are closed during certain weekdays, but the Italian pizza place/restaurant across the street was amazing. Go there for sure!

    Eh - it was ok. It's in a sketchy part of town. I pulled into a parking spot and saw two guys…read morewalking over to a car and picked up drugs... This was confirmed when I heard them talking about how much money each of them would make off of it in the elevator. I have been to many casinos including MGM and even though casinos probably have drug deals - they are by people smart enough to be discreet and not talk about it in the hallways and elevators. Not here! Springfield has a lot of Violence and drug activity and I am surprised that MGM built a casino there. They should have kept their brand at Foxwoods. Inside the casino the layout is pretty tight, slot machines are very close together. We didn't try any restaurants because we had just come from dinner. We didn't stay long - didn't like the vibe. Most likey won't go back. Seriously - sketchy. Other reviewers are right.

    Naomi's Inn Bed and Breakfast - The bathroom inside Room 6

    Naomi's Inn Bed and Breakfast

    (56 reviews)

    Such a cute place and very affordable. It was a little tricky to find at first since the address…read moreis common so we went to another 20 Springfield but when I called, Marci (the owner) picked up and was able to assist with directions. There's plenty of parking in the back and check-in was easy. There's no lobby or reception area per se but Marci gave us the code for the back door and for our room. Each room is uniquely themed. We stayed in the Gamma Green room which had a large TV, hulk related memorabilia, and a random aquarium. There wasn't a light above the shower which should probably get installed or fixed. Breakfast is only from 8:30 to 9:30. For breakfast, she made cheesy eggs with a pumpkin trifle and a cheesy omelet with a blueberry muffin/trifle. I sensed a theme in the breakfasts but everything was delicious, especially the blueberry. I loved her selection of mugs too.

    A quaint option for travelers looking for a touch of New England charm coupled with a hint of…read moreunique hospitality. The Inn consists of eight rooms over three floors, each with its own distinct theme. Guests are provided with a keypad code to enter the Inn, along with their own separate code to enter their room. There are no key cards or fobs. The schlage doors will lock about 15 seconds after opening. A second, mechanical top lock is also provided. Water pressure is good in the showers. Rooms look a little smaller in person than on some booking sites. I did see there were no evacuation routes posted in the event of an emergency, although fire extinguishers and smoke alarms were present. The owner lives adjacently to the Inn, and welcomes guests beginning at 830a with an excellent casserole breakfast consisting of eggs, sausage and a cranberry muffin confection that was simply outstanding. There is a children's hospital across the street but don't let that fool you. You will sleep soundly enough. The property looks as if they are planning some renovations in the future. I stayed here while attending the Amherst Railway Train Show, as it is located conveniently near the Big E. A cute and hip choice vs. franchise locations in the area. I recommend and will return.

    Clarion Hotel & Aqua Lagoon Waterpark

    Clarion Hotel & Aqua Lagoon Waterpark

    (80 reviews)

    $$

    Excellent is the only word to describe it here. Diana who manages the water park is the MOST…read morehelpful person I have come across in years I have worked retail (Conv/stores and restaurants) for decades and she is remarkable, truly. I'd highly recommend this place. The hotel was clean, front desk people as well were very nice

    Booked this hotel last minute for my daughters birthday solely due to 'Water Park Now Open" on a…read morebooking site and it's proximity to 6 Flags New England. Should have checked Yelp first. Show up after working all day and a 2 hour drive, Otherwise I would have turned around and done something another weekend. The rundown outside sums up what you'll see on the inside. Unkempt grounds, dirty windows, weird parking areas....You're not allowed to park out front. Come in at 3pm. Woman sees me then walks away... stood there a good 10 minutes under a flickering light that would cause a seizure before another woman checked me in.... Only to learn that the indoor water park is NOT open. I drive around the building to my parking area.... garbage everywhere, windows are filthy, you can see that many of the drapes are stained and worn from the outside. Inside it doesn't get much better. You walk through the door and there's a musty odour. My door didn't fully close... Kind of makes you wonder how many times it was kicked in? Windows are dirty, drapes are torn and stained, cracks in the walls, wallpaper peeling off, air conditioner was on but none of the buttons worked - - I literally had to unplug it. Crumbs inside the drawers.... I made it a point to pull apart the bed (convinced there is probably bed bugs) Luckily I did not find any, but doesn't mean there's not fleas because I definitely feel itchy. Bathroom appeared clean - - Glad we are up-to-date on our tetanus inoculations in the event we cut ourselves on the rusty metal broken toilet paper holder. This $**** hole cost $411 for 2 nights.

    Residence Inn Springfield Chicopee - Room 314 sleep and living area

    Residence Inn Springfield Chicopee

    (34 reviews)

    $$

    Very nice! No road noise despite being right off I-90. Staff at desk were professional, knew…read moretheir stuff, and were nice. Large lobby with fireplace & TV, "office" and breakfast areas. TV & wifi very good and we both fell asleep fast and slept well! (that never happens). Coffee fine and breakfast had better than average options. Hotel eggs but salsa and tiny bottles of hotsauce were available! For oatmeal there was an excellent topping station with walnuts And almonds, plus strawberry compote and mango sauce, yum! King studio Room 303 was spacious and clean, smelled clean. Only drawback was no fan in bathroom, right next to bedroom. My favorite touch was the mini basketball court! Note: they take a small security deposit at checkin - not $1000 like it said on Booking dot com.

    This is my second time staying at this hotel. I stayed here two years ago, October 24. It's a great…read morehotel if you have to spend more than a day and you are with a group of people. so there were three of us in the room and we were there for an event that was weekend long and it's great because you'll have a a refrigerator to store your food and your kitchen so that you can prepare things you need not only in the room but for events we were attending so that was great. The service is great. They have a really good breakfast in the morning downstairs French toast and eggs, fruit, yogurt and do much more you can make your own waffle. There is coffee and tea all day long and again the service at the front desk is great they help with information and directions. It was superb. We really enjoyed our stay. We will be back in October. The only downside is that the room smelled stale and the television in the living room didn't work.

    Red Roof PLUS+ West Springfield - hotels - Updated June 2026

    Loading...
    Loading...
    Loading...