Mara was very rude and not at all helpful. She was unable to answer my questions and was…read moredisrespectful.

They take care of our fur baby as if he were their own. Both the boarding and Daycare could not be…read morebetter. Conscientious and clean. Well run through and through.

I would highly recommend Snow or Shine Pet Care. They are the most professional pet care business…read moreI have every used. They are bonded and have a very thorough client engagement process. I'm at complete ease knowing my cat is in great hands while I'm traveling. Best service by far!!

I can't say enough good things about Snow or Shine. While taking care of our elderly cat, they…read morerealized he had an eye infection and took him to the vet the same day and went out of their way to make sure he got his eye drops everyday for the remainder of our trip. On future visits they baby him with his special dietary requirements while still keeping our cat happy. Only with Snow or Shine are we able to leave on vacations and business trips. Thanks

I boarded my senior cat here for 23 days while I moved from Denver out west…read more Pros: - They board cats (very rare and difficult to find) - "Condos" are decent (until you bring your own bed, food bowl) - Walk-around time, where they can leave the cage and wander the room - They washed her bed when she threw up in it Cons: - ZERO updates for extended stays (unless you beg) - They advise "all of our feline guests have their own special cat condos in a dog-free section of our boarding facility to provide them a safe and relaxing personal environment." - I misunderstood and thought this meant completely separate.... it's not. There is a single door separating the rooms so the dogs continuous barking can be heard quite loudly in the cat room. - I don't know when she threw up, but they never put the bed back in the condo even after they washed it I don't know anything about the dog side, but hopefully I never need to board my cat again.

What a horrible experience...bringing my Dog in & being treated so poorly by the "receptionist ", I…read morepray it wasn't the owner. I use to refer a lot of people to this kennel when Peggy owned it, but now referrals will only be Exclusive Pet Sitting LLC or Peace, Love, Pet care LLC.. Professional people who truly love the clients & respect the owners in a business like way! They should never have that crabby woman anywhere but walking dogs or cleaning kennels! Not greeting the public. Still makes me sad I've been referring them.....not again, You & your Pets deserve to be treated with respect & dignity! AT ALL TIMES!!

I did not end up using RMP because we decided to do an intensive board and train boot camp at last…read moreminute, but after several hours of research and calls with kennels throughout Summit County and Denver, and multiple calls with RMP, we would absolutely use RMP for boarding, especially challenging dogs. They seem to possess the expertise and experience, and most importantly, love, to manage difficult dogs who dont play well with others, dog and human. I know its odd to write a review without actually using RPM's facility, but i was so impressed with the time they took to educate me on their approach to dealing with difficult dogs and how devoted they are to caring for your dog like it was there own.

Not a day goes by that I don't regret bringing my dog here for boarding. I checked my dog Nirvana…read morein for boarding on February 6, 2023 in good health with no prior injuries. In the morning of February 7, 2023 I received text messages and photos of Nirvana from the manager Stacy that mentioned nothing of this injury. She said that Nirvana was doing just great via text. (see photos below) However, my dog looked very uncomfortable and now knowing that she had a torn ligament, it seems like she was not being properly cared for as the photos so her sitting in an office chair, meaning that they were having her crawl in and out of the chair while she was injured, and also putting her in a situation where she could've further injured herself. On February 8, 2023 I received a phone call from the manager Stacey, stating that Nirvana had suffered a minor sprain while boarding, and had developed a limp. Allegedly Nirvana was examined by a veterinarian Dr.Sarah Love who is their "resident" Vet (owner's wife). They advised me that the "minor injury" would heal naturally within a few weeks, and that no further care or diagnostics was deemed to be needed by Dr. Love. Nirvana's medical records prove she never had a limp/injury before this incident. Because of the dishonesty and lack of transparency about the injury in boarding, my dog did not get the proper medical care she needed in an appropriate amount of time. A few months passed and she continued to not heal, and seemed to be in pain. In autumn of 2023 I took her in for an examination from a vet in our local community of Santa Monica, CA. The staff was immediately very concerned and asking for medical records from the initial examination. I explained that no medical records were ever provided and despite making multiple phone calls to contact Rocky Mountain Pet Resort or Dr. Sarah love for medical records of the alleged exam that took place, they have refused to cooperate or provide any records. After receiving radiology in October 2023, and proper care here in California, my dog was diagnosed with a permanent ligament injury. She has been prescribed medication that she permanently hast to take that she never had to take before prior to this injury. The veterinarian made it very clear that if the injury had been properly disclosed at the time, and had been properly examined by a medical professional, that there was more that could have been done when the initial injury took place. Unfortunately, because Rocky Mountain pet resort intentionally deceived me regarding the severity of her injury neglected to provide Nirvana proper care in a timely manner in response to the injury. The injury has now become a chronic permanent injury that does not have any options as far as further surgeries or treatment. Rocky Mountain Pet Resort has been so difficult regarding the situation that they have even asked me to no longer contact them, yet they were never able to professionally respond to the situation either. They have refused any refunds for her care, and I have accumulated many medical bills for my dog since bringing her to this facility. The worst part is that my dog lives in chronic pain on a daily basis, and she is in so much pain that she does not even want to go down the stairs to use the restroom. She used to be able to enjoy her quality of life after being rescued by me and we used to be able to go on long walks around the Los Angeles Marina now she is barely able to complete a quarter mile walk around our neighborhood. She constantly is licking the injury and also this creates other concerns like she could cause an infection because she licks her self to the point where there is a open wound out of pain. Now she also has to wear an E collar often, and that is not very comfortable for her. Her life was never like this until she boarded at Rocky Mountain Pet Resort. I took ample time to disclose Nirvana's special needs due to her situation as a rescue dog. Stacey assured me that Rocky Mountain Pet Resort had the capacity to work with her as a rescue dog and handle her special accommodations that we had discussed. This injury could've been easily prevented had the boarding facility followed the appropriate care for my dog. Prior to boarding Nirvana I took the time to disclose her special needs, and it was discussed that she was from Los Angeles an unfamiliar with snow. It was also disclosed that she cannot really be around other dogs. During this conversation Stacey was provided very detailed directions to not walk her without a leash on and keep her away from other dogs. And if needed to minimize walks, and to not take her on the snow. They ignored all special care instructions & fed her food that could have triggered intestinal bleeding!

We brought our Bernese in for a stay while visiting family in Craig. I found it very clean and…read morewell-staffed. The dogs seem to get a lot of personal attention and are released into the play yard regularly. Ed, the owner was very professional and informative on how out baby would be cared for. Although Boudreau was happy to leave with us, I'm sure he had a great day. We'll bring him again, next time in town. Oh, by the way, rates are very reasonable.

We took our long haired dachshund here for day care on the way to the Dinosaur National Monument in…read moreJuly. The owners were very pleasant and showed us the individual kennels. Each one had a cot with a fleece bedding. All were very clean. Dogs were allowed to enter/exit the kennels to the play area. Our dachshund was happy to see us & we were able to spend the day at DNM without worrying about his safety in the heat. The place also does boarding. Day care was a great price considering what we pay in Denver. Highly recommend this place for anyone traveling with their dog in or around the Craig, Colorado area.

Lucinda was awesome. She was dependable, provided daily updates with videos, and is a great…read moreperson. She agreed to help us on an emergency basis and I wouldn't hesitate to use her again. I'd give her more stars if I could!

From the owner: Local Pet Service. Insured & Bonded…read moreDog Walks, Over Night Stay(at clients home), Adventure Hikes & more... New clients Meet & Greet.

Very caring place for boarding our 15 year old doggie. She was well liked, got special treatment…read moreand we received updates and pics of how she was doing.

Still same crap owner Kelly, doesn't check dogs vaccine records, pups get sick this place, some…read morehave died. Kelly I believe is diagnosed mental health issues, seen her just lose it car parking lot her own literally pulling her own hair out. Overbooks dogs state regulations one person per 15 dogs, she leaves one person employee 25-30 dogs for day. This is bad facilities, no drains floor to keep clean, just a mop & bucket slip urine and fecis around, can't really give place good cleaning. The yard no drainage, again fecis and urine just stagnant.

I would recommend Happy Tails to the pickiest pet owner! Pam and her gang have been nothing but…read morededicated to the care and love of our dog! The grooming is exceptional as well. I feel it speaks for itself when we drop off our baby girl for an extended stay she is excited the minute she gets there and doesn't care when we leave, it is harder for us to leave her than her being left!!!! I truly believe you will be very happy with the one on one care your fur babies will receive.

I've had pets for 64 years. I moved away 20 years ago. He is still my favorite! He took care of…read morethree of my dogs, including my 85lb newfoundland.