My grand daughter loved her sparkly shoes! I loved the price! This place is AWESOME. THEY WERE…read morePURPLE AND SHINY

Since this store is a bit of a drive, and because I'm paralyzed and getting out isn't easy for me,…read moreI called first to ask if the carried women's shoes with a Velcro strap. I thought this was a simple request. "We have lots of shoes", I was told. I explained my situation and reiterated that I didn't want to come out if they didn't have what I needed. The sales lady seemed agitated with my question and my reasoning. "We have many shoes. You have to in and look for yourself" I could see that I would get the same short service in the store so I thanked her and hung up. I went to McNalley's in Allen Park and I must thank Lizzie's for their rude phone skills else I would never have found McNalley's.

Store is in a mall that could double as a haunted mall, every other store inside is closed and this…read morestore is very overpriced for shoes you can literally grab at 3 other stores in the same mall for different prices. Service was eh, selection was okay, definitely not what youd expect for somewhere thats supposed to have more of a selection.

Good when you are looking for old style Crocs, in last years trendy colors. Otherwise, it's pretty…read moreexpensive. You can use Amazon to cut costs.

Return/exchange policy is ridiculous. I purchased 4 pairs of heelys and I had ordered a wrong size…read more So, upon delivery, I returned it to the local store. On Ford Rd. And she ordered a different size. I was waiting for the delivery before Christmas as it was a gift for my new step granddaughter! I finally called the 800 number and they said that they didn't have the size I was asking for. But they had already sent me a check for 50$ in the mail. I said, I payment was a debit card, can't you just send me a different pair? Nope, it's considered cash. And it's already been sent. So I waited until a few days before Christmas and I called back and they said that they would cancel it and send me a gift card because it might be faster. I received the check a week later. I was told to throw it out. And I did. So now it's after Christmas, I still don't have anything for my granddaughter. Waiting for a gift card that might be here by Easter!

I was very politely greeted at the door when I entered and was offered assistance. As I was…read morebrowsing I was offered assistance again by another employee. Both very polite and I felt their offer for help was sincere. My wife and I both bought a pair of shoes. When I returned home I realized I had purchased the wrong size and contacted Eric who found the size I needed and had the replacement waiting for me when I walked in. Before I went to "Famous" I was at a large national chain store and searched and waited for 15 minutes to find assistance to buy a $170.00 set of Apple ear buds. I think some people confuse well trained attentive service with "stalking".

Do not order anything from this company. You have to pay for ship to the store just to get there…read moreand get the wrong item. I ordered shoes but they gave me a pair of pants. The people in the store can't do refunds. You have to call a customer service number that hangs up on you after a 10 min wait. A horrible experience.

Really didn't care for the service I received. I spent over 200. When I needed to exchange a item…read moreit wasn't the process expected. I not like the process or Custmer service.

Ordered a pair of shoes in store to be shipped to home. Fed ex states package was delivered no…read morepackage was delivered and I was home all day. I couldn't take care of it at the store I had to wait for customer service to open. Couldn't take care of it with fed ex because the store has to. Now I'm getting the run around with customer service and have to wait an additional 8 days to file a lost claim. Be wary of ordering anything on line in the store with this company.

Got here five minutes before store closed at 6pm on Sunday. So 5:55 and the doors were locked with…read morecustomers inside. All I had was a pick up!

Very clean store and well kept. Personnel were polite and helpful. Very big selection and I was…read moreimpressed.

Great customer service with Sam.. Thanks for your help. The…read moreother two ladies walked past us as if we were invisible. A job well done Sam. Maybe, it was the color of our skin. The other workers were too busy talking to one another.

Did Amazon returns with a racist African American employee. The person was very rude and not good…read moreat her job. She was not wearing a badge. She had to rescan 1/2 my codes twice and got frustrated. She was huffing and puffing, and scanned the red light in my eyes. She said if I had an item that needed a bag, I had to bag it myself. I asked for a manager and one never came. Quote, "this is a part time job I don't need it that bad." "Get away from me skinny." All while my babies were behaving perfect in my stroller. I went to the front of the store and asked for a manager a second time. His name was Juan. I told him what happened and it was obvious he didn't care. "Thanks for letting me know." So I thought yelp should know, too!

Availability of products and good service from the staff! I enjoy the shopping experience and the…read moredisplays of items!