Do not use this company. We mistakenly thought it was the official HOP ON/HOP OFF bus company we…read morehad enjoyed in other cities. It is NOT. We were told the tour would be 1 1/2 hours long. It ended up being three hours due to a bike race in town. They should have known this and advised us. Also, due to other same race, they eliminated three stops on the tour. Their onboard commentary was very lacking in information. Our driver was nice but always chose to inform us of stops while the on board tour tape was giving us their paltry information. Of course we couldn't hear either very well. A very frustrating experience. I have asked for a partial refund but am not hopeful of receiving any. Look for the official tour bus. Now that I know there are lesser ones around, I will be more careful in the future.

The ubiquitous double-decker red buses you see in most big cities exist in Copenhagen as well. In…read moreaddition to the city tours, you also get access to a boat ride as well. Don't be fooled by the "24 hop on hop off bus and boat tour" verbiage, as the huge asterisk here is you only get ONE boat ride. So, if you jump off somewhere that looks interesting, you can't ride another boat- unless you pay. The previous complaints I read before writing this review all pointed to lack of communication and bus availability, which I had no problems with. I do think the price of $40 USD for 24 hours is pretty steep, taking into consideration this is Copenhagen, and almost everything is expensive- it seemed pretty normal. The hop on hop off bus tour is the same as it is everywhere else. You basically pick a line (Copenhagen has the red, blue and green lines), depending what looks interesting to you. The most popular (and one we took) line is the red one, the "Mermaid tour", which naturally stops at the Little Mermaid statue (underwhelming, yet required if visiting). There is free Wi-Fi on the bus, as well as free headphones, in which you can listen to commentary (in ten different languages) of the history and sites as you pass them. We didn't have any problems finding or waiting for a bus, and the river boat ride was most definitely the highlight. It was really cool to see the city from that perspective, and how all the locals were enjoying the supposedly super rare sunshine-y weather they had that day (in June). I don't have any complaints about the bus, and I would take it again. Sure, it's touristy AF, but I was a tourist! Nowhere else could I get a quick tour of the city, with a pre-recorded explanation of it.

Buy the boat tour online and it was a great experience to hear and see loads of Copenhagen from the…read morewater. My recommendation would be to sit in the back or in the middle on the right side as the tour guide speaks about things on the right 80% of the time. So many great pictures but here are three

A super fun way to see parts of Copenhagen! On a nice day, there's a slight breeze and those sunny…read morerays feel good! It's a little chaotic purchasing riches because the boarding lines, the ticket lines, and the prepaid ticket people are all in the same area. Lines crisscrossing. It sends like it could be very easy door someone to cut in line, but they seem to think it works for them, so ok. The ride is about 45 minutes to an hour. It really helps having a lively guide because to be honest, there's not that much to see, at least not up close. But there are clever looking buildings, like the one that looks like Tobeleron. There are nearby floating bars and restaurants. And there's even a binge humbling place across the waterway. You get to see the little mermaid statue... but only from the backside!!!

This is a great tour! Especially, if you want to understand the history of Denmark. From how the…read moreVikings lived, explored, and build their ships to the many kings and queens and viewing the castles they built. Casper was a great tour guide with detail understanding of Danish history. He also mixed it up with his own insights and sense of humor. Highly recommend!

Hamlet tours' Grand Day Tour was fabulous! Our guide was very knowledgeable, and very personable…read more The tour offers an excellent combination of guidance and free exploration. Two castles, a cathedral and the Viking museum.. it was a long day, but I wouldn't change anything. I'm just glad Hamlet was doing the driving! Did I mention that the actual Shakespeare play, Hamlet, is presumably set in Kronborg Castle? Our trip was timed for us to see part of the play - the final scene, the sword fight between Hamlet and Laertes, was in the grand ballroom!! So fun! Also, our guide was happy to change my drop-off place to accommodate my plans.

Touring the Carlsberg brewery was a super fun and interactive experience. Of course you get to…read moresample their lagers and other beers. They tout to be one of the oldest beers in the world and they might be. Very interesting to learn about the history of the brewery and play/interact with the displays at your own pace with your group time. Afterwards, you can visit the gift shop, the hall of beer, and taproom + stables. The horses were gorgeous and they're working, where you might catch them pulling a wagon around. If you're in Copenhagen, worth a visit!

Truly a wonderfully done museum and tour!! I loved how interactive the exhibits were! Each person…read morewill get a wristband that you can scan to interact with the museum exhibit (take photos, create avatars, etc.). At the end, you can scan the QR code to download your goodies electronically! The museum ticket gets you 1 "welcome" mini Carlsberg beer, and 1 full size beer at the end of the tour. All the employees at the museum were so friendly! The walking tour was so fun and interesting. We learned a lot about the Carlsberg family and the different architectures/designs of the campus buildings. Recommendation: Museum and walking tour!

We absolutely loved this boat tour during our time in Copenhagen. They offer three different tour…read moreoptions depending on how much time you'd like to spend on the water. We chose the two-hour tour, which felt like the perfect balance, not too short and not too long. While it is a bit more expensive than some of the larger boat tours, the experience is much more intimate. With a smaller group, it was easy to ask the captain questions and have meaningful conversations throughout the journey. One of the highlights was a brief stop at a historic military base, where we learned even more about Copenhagen's fascinating history. Along the way, we admired the city's stunning and unique architecture and, of course, made a stop at The Little Mermaid. Our captain, Aske, was one of the best tour guides we've ever had--friendly, entertaining, knowledgeable, and full of great energy. If you're considering a boat tour in Copenhagen, we highly recommend this one. It was an unforgettable experience, and we learned so much about the city. You won't regret it!

Nice tour through the canals of Copenhagen. Our guide really added to the experience; she was…read moreknowledgeable and very entertaining. Loved having a small group.

We've been fans of the "free walking tour" concept ever since taking one for the first time in…read moreKraków. It's really a great way to take in the culture of the city that you're visiting while also familiarizing yourself with the area. We booked the "Grand Tour of Copenhagen" ahead of time to ensure a tour in English for that day. The tour can also be joined last minute depending on availability. The biggest draw is that the actual tour is free. You're just paying the gratuity to your guide at the end of it all. We met our guide at the steps of City Hall. Just look for the guides with bright green umbrellas. I say this because there are other free walking tours that meet up at similar locations within the square. Wayne checked us in and suggested that we take a look around inside City Hall before the start of the tour. It was a great suggestion as we probably wouldn't have seen it otherwise. It was a great introduction! Wayne was very informative throughout the tour. He pointed out things that we wouldn't have noticed right away. We learned about the culture, government, history, and even the language. He taught us all a few basic Danish words to help us with greeting people. He was great! It's a nice short tour that takes up only about 2.5 to 3 hours of your time. The pacing of the walk is perfect. There are cobblestone streets and bike lanes to navigate through, but otherwise it's an easy walk. Our tour ended at Amalienborg Palace. The only thing that would make the tour better is the timing of it. An early morning tour that ends right before the changing of the guard ceremony would be ideal. However, this might not be possible due to the time given after the tour for those with last minute questions or needing recommendations. That's totally understandable. Otherwise, it was time very well spent. Highly recommended!

High quality tours and tour guides. Highly recommend. Was not disappointed though wasn't sure what…read moreto expect when i signed up.

Great fun experience! Mike is able to transmit in a short amount of time his knowledge and love for…read morea beautiful city called Copenhagen. The best part of the tour is to get the vibe for the city from within, getting to the most important spots just like the locals do: biking. The ride is pretty easy on a flat terrain and with multiple sightseeing stops. I highly recommend it to those who just arrived in town and want to have a quick introduction to Copenhagen and an understanding of everyday Danish life!

I wouldn't recommend trying to see Copenhagen without going on this man's tour! Copenhagen, like…read moremuch of Western Europe is very bikeable and this is perhaps the best way to see it. I went on this tour on my next to last day in the city. Each stop has tons of details.

Excellent way to see it all if you just want to sit back and relax. If you see something you like,…read moreyou can hop off and hop on the next bus that stops by in 30 minute increments. There are 3 different routes to choose from and pricing is for one route or for all three. I wish they ran a little later but I guess they don't have the crowds to do so.

09/07/17 Copenhagen…read moreHop on Hop Off Boat Tour Our boat tour guide was absolutely amazing. He spoke at least 5 different languages well. Everyone on our tour was quite impressed with his ability to communicate in 5 different languages. I really wish I had gotten his name so that he could get Kudo's. (English: Atta Boy or High Praise). He was very knowledgeable about history, architecture and a little culture. We arrived in time to hop on this boat and to take it all around Copenhagen. Some of the things we got to see was the Little Mermaid, Paper Island, Christiansborg Palace, Gammel Strand, Nyhavn and much more. The little Mermaid has been vandalized a number of times. This year it was painted red by someone. The city had to restore her. The Little Mermaid from Hans Christian Anderson is not as big as you would think. But it is an icon of Denmark. This tour was around an hour. My family and I loved seeing all the sights and having the ability to hop on and off at will was a nice added touch.

I've done Sandemans tours in Edinburgh, Amsterdam, Barcelona, Dublin, Madrid and Brussels. They're…read moreusually an excellent opportunity to get a look at some interesting and unique parts of a city that you might not spot on your own. I had higher hopes for Copenhagen. First tip, book ahead. They will prioritize customers if you've booked so that they have a proper sized group. Second tip, don't go to the last tour of the day. I did that and unfortunately, it was a massive group of more than 50 for the English tour. This made for a less than ideal environment with too many people, too far from the tour guide and a slow progression through the city. I'm sorry to say that I left the group after the third stop. I still have high hopes for Sandemans and will be looking forward to using them when I get to Porto next month.

I usually enjoy those free walking tours because when I first arrive in a new place I want to get…read moresituated, understand the city and learn how to walk around. The tour started from a main attraction and took about 2h30. Our guide was not Danish but he knew a lot of cool and interesting facts about Copenhagen which made this experience much more interesting. If it's your first time in town and you are traveling solo this is a great way to meet people, discover Denmark's capital and main tourist attractions and, of course do some sightseeing. Don't forget to tip your guide accordingly to the experience you had. Their job is unpaid and they live off the tips they make with the tours. Hope Sandemans get to Brazil and other city capitals around the world soon - why not Stockholm guys? ;)

Honestly, I don't think we'll ever do a guided boat tour again, because this was so much better! We…read moreabsolutely loved putting around the water on our own in these delightful little solar powered boats. A local friend recommended we try it, since she said Copenhagen is a city meant to be seen from the water, and she was absolutely right. We had a wonderful experience and highly recommend this.

We were excited for this activity but went away angry and feeling ripped off. Actually feel like we…read morewere robbed twice. You can never be sure of the weather in Copenhagen and it was supposed to be sunny but wound up raining and cold. We asked for a refund and they said they don't give refunds even if it's raining. Had we known that we wouldn't have bought tickets in advance which you have to do if you want to get a boat on most days. How can you refuse refunds for boat rides that won't be bought by anyone else because it's raining? The first theft! We were told that they were watching the weather and the rain would stop in about 20 minutes but it never did. It got lighter for a short while and we saw other people with ponchos coming back. We'd spent almost $300 on the trip so rather than lose the money we decided to go out thinking the rain would let up, it didn't. So we asked for 3 of the ponchos we saw other people wearing. They said sure and pulled out three tiny packets of the thinnest cheapest plastic ponchos that didn't go past your butt and THEY CHARGED US $6 FOR EACH ONE!! The second theft! Talk about adding insult to injury these scumbags capitalize further on their non refundable boat rides by charging you more money for what is essentially the thinnest cheapest plastic garbage bags with a hole on the end and a hood that doesn't cover your head. Guarantee you these ponchos cost them about 30 cents a piece yet they charge the ridiculous sum. At the very least if you won't refund my money give me the crappy plastic poncho for free. Absolute scumbag move. On top of all that they hardly give you any instructions except forward, reverse and then tell you that if you hold the rudder slightly wrong the whole thing will pop out of the mechanism which it did multiple times when we were underway. Horribly unsafe. I can't believe this place has decent reviews on here or that it's still open. If you insist on going just please don't book in advance or you'll quite possibly have an experience as bad or worse than ours. And also if you want a better trip don't use a boat with hand rudder. They have other boats with steering wheels which are probably better but I bet if you turn them to far to the right the whole helm collapses! Thanks for ruining one of our 7 days in Copenhagen go boat! Hope you go out of business soon!