They did a amazing job I recommend this office the Saturday weekend doctor is amazing and there…read morestaff lily was a very nice front office assistant she very helpful. 10/10

Waiting room is super hot with no air flow. Staff doesn't…read moreknow how to do room assignments Showed up before other people and 2.5hrs later being seen after them. I confronted them asking if the not go in order of being checked in and the said yes, but still didn't do anything to fix THEIR MESS UP. Still sitting here waiting to be seen and they're still not going in order. Absolutely ridiculous Would give 0 stars if I could. Just like they deserve for their crappy service.

I picked this place off a long list from my insurance... wasn't sure what to expect but I needed…read moreX-rays so went here. First, let me say this place was amazingly clean, and even had refreshments in waiting area. The young lady at the counter was friendly and professional. You hand them your ID and health insurance card... and the rest is done on your phone.. so easy!!! I don't feel the wait was very long, especially for a weekend at an urgent care. I was seen rather quickly and my entire visit, including X-rays, results, medications and paperwork was just over an hour. I think I take longer at my regular doctor sometimes!!! Everyone was professional, friendly, knowledgeable and helpful. The doctor explained everything to me, they gave me some shots to get thru the day... and I think this was an amazing experience! Highly recommend and will definitely use them again.

In terms of customer service, the service was exceptional. Mandy and Jessica took care of me and I…read morecannot overstate how impressed I was by their welcoming service. Unfortunately, 2 days after visiting, my experience left me frustrated and scratching my head. My main complaint is I was prescribed fluoroquinolone antibiotics (Cipro) for a sting ray sting, without any mention about the well documented risks associated with lasting tendon rupture and collagen matrix disruption. It was only once I'd done my research that I had to call to see if we can switch. One of the PA's (Paula, also exceptional) took my call and even said she was glad that I caught that and did not understand why I was prescribed Cipro when there are much safer alternatives out there. When I had gone in, I was also given a steroid shot to help with inflammation and left in the room for some time. I started to get quite nauseous and felt close to fainting. I had to step outside and call for someone, just to be told "yeah this happens often, forgot to warn you" and "you beat me to checking in on you." What's worse is I came to find out combining fluoroquinolones with corticosteroids (steroid shots) have been documented to a FOURTEEN (14!) FOLD increased risk of tendinopathy and tendon rupture (D. Baggio, M.R. Andana-Rajah, 2021). Why on earth would you combine a fluoroquinolone and corticosteroids? If there are safer antibiotics, why fluoroquinolone alone? The whole experience just feels medically untrained or professionally careless. I'm completely bewildered, and quite frustrated.

My family and I recently moved to the area, and we live just 0.2 miles from this urgent care…read more Today, I rushed my husband there because he was experiencing a severe allergic reaction. By the time we arrived, his throat was beginning to swell and he was having difficulty swallowing. Instead of assessing the seriousness of his condition, the front desk receptionist immediately told us they were not accepting any new patients because there were five people ahead of us and the doctor was going on a lunch break. There was no urgency, no attempt to have a medical professional evaluate him, and no concern shown for what could have been a life-threatening emergency. I understand that clinics have schedules and capacity limits, but when someone is experiencing symptoms of a potentially fatal allergic reaction, the appropriate response should never be to simply turn them away without an assessment. Thankfully, we were able to get him to another facility where he received the care he needed. However, I am deeply disturbed by how carelessly this situation was handled. I hope this review encourages the clinic to reevaluate its emergency triage procedures so that another family is not put at risk during a medical emergency.

Don't come to this urgent care I called and asked if they take accept my insurance and they said…read moreyes after a long drive here and a wait. They told me that they don't take Molina. I called Molina and they confirmed that these people should have have been able to see me

First of all I did not know this location was inside the Downey Landing, so it was a bit tricky to…read morefind at first but im so glad I came here. The hospital I go to does not have urgent care, so I needed a Dr ASAP. I brought in my son due to high grade fever and a stye on his left eye. The nurses and Drs were very patience with my son, he absolutely LOTHES seeing drs, so shout out to all them for helping me keep my son as calm as possible and doing their best in caring for him. If I ever need to come here again I definitely will. Thank you TEAM

I had a highly unprofessional experience with a security guard while trying to recover a lost…read morepersonal item. On 5/1/26 at approximately 9:54 AM, I called the hospital multiple times regarding a blanket | left behind. The security guard, who identified himself as Abram (A-B-R-A- M), disconnected my calls repeatedly-five times in total. After finally getting a response, I was told the item had already been checked for "yesterday," which does not align with my timeline, as I had been there more recently. Given the repeated hang-ups and dismissive behavior, I have serious doubts that any proper effort was made to locate my item. This is especially concerning because this individual is a security guard-someone expected to maintain professionalism, assist patients and visitors, and handle situations responsibly. Instead, I was met with repeated disconnections and a lack of basic courtesy. I am requesting that management review this incident. The calls were made at a specific time, and there should be records available for review. I strongly encourage an internal investigation, including listening to the recorded calls, to understand exactly how this situation was handled. No one should have to call multiple times just to be hung up on while trying to recover a personal belonging. This needs to be addressed.

If you have absolutely nothing to do come here to wait all day for a drug test. Yep. Hours even…read morewhen it's not busy it's a hot while. Don't be confused you'll think it's a office building but indeed it's a urgent care on first floor. The restroom where they only do drug testing urine tests in smells like it's never been clean ever. Reeks of urine. Who knows that goes on in there. Avoid

Worst place for a simple urine drug test. I called ahead and they said 1 hour wait so I made sure…read moreto leave early so I can leave before 12pm. Not a chance. They have no sense of urgency and the clinic attends to everything else first so urine testing is the back burner when it's the quickest. I've done a urine test before at other clinics and they have a person who handles that area specifically so there isn't a lot of people waiting but this place doesn't care as you can see by all the same complaints and reviews. It's empty but yet you wait over 2hrs for a simple test.

Worst doctor ever don't ever come here they should close this clinic up , the doctors are full of…read morebull and waste your time and time I have to pay everytime i get seen by the doctor and I had to come back 5 times to be seen and he still hasn't gave me what I need I waited an hour+ just for him to refuse to help me but then tells me what I need to bring for the next appointment and then I come prepared for the next appointments and then tells me he needs more stuff , and I know he's lying definitely don't come here worst experiences ever , doctor has let me down more than once so I know it wasnt just a 1 time thing , Dr yagoobian btw is the one to question

My to go place when I get sick. I recommend this place. At my drs I go and they only give me an…read moreinhaler and allergy pills never meds to get better. Here I always get my meds and in that same week feeling a lot better.

I needed urgent care and found this place it's close to my house. I saw the reviews and was a…read morelittle worried but I needed relief and there was absolutely no waiting except me filling out the paperwork. The doctor Kenia I hope I got it right was so kind and helpful. I'm so glad I came here I was out within an hour and getting what I needed to feel better. Have a severe bladder infection. I appreciate her kindness!

This has been the worst experience ever. I had to switch my insurance and I chose this dr. The…read moregirls were nice and friendly and didnt wait long but the provider ( Not sure her name) she was an NP, did not place my referrals as urgent and took 3 days for her to place. I explained to her my specialist needed her to place ot as a follow up and NOT a consult and she said ok and I even provided her with CPT code. She even took a picture. She still did NOT do it correctly. So NOW im stuck having to cancel my appointment with my specialist and cancel my procedure cause she didnt place the referral correctly. Contacting the office and getting them to answer is like pulling teeth. This has been the worst. Now ill be waiting weeks until this gets fixed.

The staff is horrible and they do not know what they are doing. Got an X-ray to check for pneumonia…read morethey said results would take 1hr. I was there very sick on Saturday it is now Tuesday and can not get anyone to call me or give me results!! This facility should not be called urgent care. They see you then ghost you. The staff should not be trusted in what they do to patience.

Un-urgent care more like it…read more Just over 2.5 hr wait for nothing pretty much. There were like 3 other people when I got there and more came in after me. Avoid this place.

Have been a patient here in the past and so much has changed. The patient care is horribly bad. The…read moreoffices are completely filthy, looks like they don't even attempt to clean the clinic. The wait time was 33 callers ahead of me. This is unacceptable. Need to set up a better and direct contact number for the clinic instead of patient services answering and incorrectly transferring. Stay away if you want your care prioritized. Or come here if you want all your care delayed every single time.

Dr Maribel Khoury is one of the best doctors I have ever seen . She has the patience to listen to…read moreyour concerns. She's very knowledgeable and treats her patients with respect. Her staff is good as well.

Friendly & patient staff. I went for and employer drug test. They're was no one else here, no wait…read more Would of been a quick in and out situation but unfortunately my body wasn't cooperating. They staff was helpful gave advice, provided plenty of water and worked with me! I appreciated it. Super clean/nice establishment. Lobby was well set up. Patient room was nice. Restroom was clean. Definitely recommend for drug test (if your employer allows it) and urgent care needs.

Do not come here, I only had to come here because new employer had me do my drug screening here and…read moresuch terrible service. Soon as I walked in the lady said her computer crashed which is fine I get things like that happen but what pisses me off is that my appt was for 2:15pm and I made a appt to make sure I'm out by a certain time