Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

Hi Agave loans Shout out to Anthony and Nick…read more If you need a home, loan approved real quick pick up the phone and Anthony, Patterson and Nick ! Thank you

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

Ever hear the term "ambulance chasers"? That's what it felt like being contacted out of the blue…read moreby this group, without my asking them for their info or giving them permission... I filled out a form on the Arizona housing department website asking for information about special mortgages. I have NO idea how David F. and his team got a hold of my cell phone and email from that, but they did. Next thing I know, I get a creepy text from David on my one day off, Sunday, trying to chat me up like we already had met and like I had solicited his help. NOPE. I did not. I certainly don't want to get cold-called via text, but that's exactly what he did. To me, texting is reserved for family and a few close friends. I don't want to be someone's next "mark" via a text and on my F'ing Sunday! He also had the nerve to add me to his spamming emails and I started getting emails with properties in them. Once again, I never signed up with these people, had NO idea who they were and certainly didn't give them permission to spam me. So, when I get this interrupting text from a total stranger while I'm at a play on my day off, I logically ask: How did you get my info? Instead of answering my question or apologizing, I get another creepy text asking me more questions about my activity. This is when I decided these people are just unctuous (see dictionary). REALLY? Is that the right way to start off a fiduciary relationship? Intrude on someone's life via their cell phone without asking and then when they ask you a logical question ignore it and slime your way further into a hole with another question? Gross. Just gross. So, I extended (via another text) some sage feedback to David F. about how NOT to start a biz relationship (uh, like cold-texting someone and then ignoring their "why are you contacting me" response...) and he had the nerve to once again, ignore my displeasure, not apologize and say that his tactics are good. What do I have to say to the fool who ignores the potential client's statements about the UNWARRANTED, UNSOLICITED and offensive behavior? BYE BYE. Dude, if you can't f'ing get a clue about what I find acceptable and unacceptable about how you initiate a dialogue with me, do you think I'd trust you to help me buy a HOUSE? OMFG. Get a clue... Dear 46:10, if you wonder why the only property David F currently has listed on his site is a ramshackle shack, check his sales tactics first.... perhaps his manner has something to do with it.... and since you haven't caught on about this "alt" smarmy way of doing business, how could I trust your company in any way... shouldn't you only pick agents who have a clue to represent your company? No to 46:10 and NO to Keller Williams period over this. Just too gross for any iota of trust to develop...

I have worked with group 46:10 on numerous real estate purchases. Kevin Kaufman and his team went…read moreabove and beyond to find me the perfect investment homes for my portfolio. I didn't have to weed through 100 homes to find one or two. They know a deal when they see one and immediately jump on it to bring their clients. Kevin's support team made the paper work seamless with their online data entry system and online execution technology. If you are looking for a top real estate agent that is knowledgeable, compassionate, organized, and extremely experienced I high recommend group 46:10 and the Kaufman team. I look forward to many more deals with this group and trust in their ability to find properties that fit my mold with my eyes closed. Thanks very much for your consistent delivery of professionalism, hard work , and communication. Zachary Kepes Zak Ventures LLC

If I could it would be zero stars. Janet B is the worst manager, never has solutions, only deflects…read moreissues that come up. Makes you wonder why your HOA dues rise but her duties are less and less. Miss our old companies who were more involved and actually listened and made a difference. Right now this company does nothing makes you wonder how much better off we would be with no HOA. And if this company actually reads their reviews this is regarding premier at cave creek.... We need change asap.

Poor service, reply to emails 3 to 5 days later, community manager never answer the phone calls…read more Really bad

I am sharing this review to provide transparency for future tenants and to highlight areas of…read moreconcern that reflect directly on the professionalism of Occasio Realty. Upon moving out, I was charged for repainting and cleaning despite leaving the unit in clean condition. The repainting was described by workers as routine wear and tear, which should not be billed to tenants. I was also previously informed that I would receive my full deposit back due to a planned transition involving my father taking over the unit, yet deductions were still made without sufficient explanation. What is most concerning is the lack of responsiveness. I have reached out multiple times requesting documentation, photos, and clarification for these charges, and my inquiries have been ignored. When a management company does not communicate or provide proper transparency, it raises serious concerns about how they conduct business and manage tenant relations. Prospective renters should be aware of these issues, as deposit handling and communication are essential indicators of a reliable and trustworthy property management company. Unfortunately, based on my experience, Occasio Realty has not met those professional standards.

Cam andTanya Morrier have left me in a living situation that's unsafe and unhealthy. We had a wet…read moreand leaking ceiling for days in our upstairs loft. I notified them of this problem on 8/9/22. As of 8/11/22 nothing was fixed. Ceiling completely crashes down on 8/11/22. See pictures. Thank goodness nobody was standing directly under it. It did explode down the stairs and landed right by me and my daughter by the stairway. It's currently 8/31/22 and we still have a hole in ceiling with insulation and drywall coming down. The ceiling has been wet and there's a huge concern about mold and fiberglass. Also, the air conditioning has been another concern. It went out for about the 5th time. It's left me scrambling to find a house to live in on a few occasions. This last time it was 91 degrees inside my home. There was also the hole and unhealthy situation that I was left in. No compensation, no care about our situation. I finally instructed them that I was leaving. I only had one month left and that I'd just leave now because I can't live this way anymore. All I received from them was how I needed to honor my 30 days notice and how I had to pay my rent and about their rights. Cam is unbelievably rude and disrespectful. He really lacks just natural human compassion. Never use t

Iyonna responded quickly to our request for notary service and was able to book an appointment on…read moreshort notice. On the appointment date she arrived early. Iyonna was very cordial and professional with excellent service . She helped make the notary process efficient and convenient for us. Thank you!

From the owner: What makes Quality Homes and Notary services unique is the blend of my extensive background in…read morebehavioral health and pharmacy with my expertise as a Notary Public and Real Estate Agent. This distinct combination allows me to offer a holistic and comprehensive service experience. My background in behavioral health equips me with strong interpersonal skills, enabling me to understand the emotional aspects of buying or selling a home. I empathize with clients' situations, providing a supportive environment that alleviates stress throughout the real estate process. With my pharmacy experience, I’ve developed meticulous attention to detail and a strong grasp of regulatory compliance. This ensures that all documents are executed accurately and that transactions proceed smoothly, minimizing potential issues. My in-depth knowledge of the local market allows me to deliver tailored strategies that align with current trends, helping clients make informed decisions. I also leverage the latest technology and marketing strategies to effectively showcase properties, maximizing their reach for successful transactions. Above all, I’m genuinely passionate about serving my community. My commitment to integrity and professionalism ensures that clients receive not just effective service but also an enjoyable and rewarding experience in their real estate journeys. This thoughtful approach sets my business apart in a competitive market.