The front staff, nurses, and doctor on staff were incredibly sweet, knowledgeable, and willing to…read morehelp. Wait time was insanely short and their facility was very clean. Would recommend!

They basically told me to wait for my sinus infection to spread to my brain. Didn't test me for…read moreanything but Covid and flu when I stressed the pain I was feeling in face and all over my body. Told me it was a waste of time to test for it despite my pain. Very trashy.

Unfortunately I needed to come in for treatment for a burn on my arm. I much prefer coming here…read morethen to an emergency room. It's conveniently located near my house so it was my first choice. The parking lot is pretty spacious with plenty of open spaces. It was a little busy when I came but I can't hold that against them. The check in process was easy. Just signed in at a tablet by the front window. Then I waited a few minutes to be called back for registration. After a few forms I waited a little while in the lobby then went back to get my vitals taken. Another short wait and then I was taken to an exam room. A friendly doctor came in and examined my burn. Thankfully no infection and it appeared to be healing well. She did prescribe me an antibiotic to ensure I didn't get an infection. Then I was discharged. I was able to get my prescription filled right there on site so it was convenient I didn't have to make any additional stops afterwards. Total visit was about an hour. Would definitely come here again but hopefully I won't need to any time soon.

I recommend this Patient First 100%. The staff was knowledgeable and friendly. The facility is…read moreclean and neat. The rooms were also clean and orderly. The doctor actually listened and did not rush me. I was able to leave with the meds I needed for a very low price which will save me a trip to CVS. I had an awesome experience! This Patient First is a cut above the rest! Highly recommended!

Great experience!!! I just googled an urgent care in my area and a few popped up. But Their website…read morecaught my eye. I had No appointment. I walked into this establishment and was met by a lovely bubbly receptionist that helped me prepare for my first time visit. I stepped on a nail and it was embedded in my foot. After I signed all the paperwork I was greeted by a very charming and pleasant Assistant who took my blood pressure and weight. Soon following the Doctor entered and explained (in layman's terms) exactly what he was going to do for my injury. He really made me feel comfortable. Im always anxious when I visit medical facilities. He removed the nail quick and swiftly. I am a self pay patient (no insurance) and the cost was reasonable. I will definitely be back if I have any ailments. Best staff ever!!!!! Thank you Magass Family Medicine & Urgent Care.

I had a bad skin tear just before driving 11 hours to get home. I called Dr Magass and asked to…read morecome in. He cleaned and dressed the tear and it healed very well. I would go back if I need his help again.

My friend went to this urgent care after being stung by a wasp and experiencing an allergic…read morereaction. He was completely blown off by the staff to the point he had to actually call 911 once the anaphylaxis started to set in. Completely unacceptable, do not go to this urgent care unless you want to waste your time while your ailments get worse.

Finally made the switch to a doctor that actually listens to me! I am so happy that I decided to…read moresee NP Nike. She is very pleasant and listens to my concerns. Office staff very accommodating as well. And the office was clean and comfortable.

NP Popoola is a wonderful doctor. She has an amazing bedside manner, a flexible schedule and is…read moreaccepting new patients.

This place is the worst at following up on refills, tests, or appointments. I have been trying to…read moreget a refill for over a week. The website does not even list my doctor as a possible person to message. The doctor I was able to email, Marguerita Summers, was rude and not helpful. When I finally got in hold of my doctor (after leaving multiple unreturned calls) my prescription was sent to a pharmacy where the medication was on backorder for a week. I have spent another 4 days trying to reach Allcaare with zero success. My girflriend was having serious issues and got bloodwork done and they refused to schedule a mutually conenient time to talk. It was like we had to wait until the doctor was available without ANY consideration of her schedule or what was actually wrong with her. She NEVER found out and had to see a different provider and get more tests before her issue was addresssed. That is ridiculous. Anyone looking for decent care should go elsewhere. This place is horrible and does not care whatsoever. Do NOT go here.

It would of been nice to let your patients know ahead of time that this office was closing and the…read moreproviders were leaving Allcare!!!

On May 11th, 2026 I made an appointment online for 9:10am on May 12th. At the end of the…read moreappointment form it said to be there 1/2 hr early. I Arrived at 8:40am and the doors were all locked!. When one girl arrived, she unlocked the doors and told me that I couldn't come in until 9am. Once in, she asked my name and told me I was not on the que and had to wait since 8 other people and now signed in. I showed her that on my phone that I had indeed made an appointment. She looked at it and said too Bad, I wasn't in the que. I asked to speak with a supervisor and was told that they had no supervisor and couldn't give any person to speak with. The ladies look as if they did not want to be there, no good morning and no smiles. I do not recommend this facility. They office staff is so impersonal. They call patients by their first name as if they know them, no Ms., Miss, Mrs. or Mr. This site deserves a " -0 ". Yes, after me showing that I had indeed made the appointment they should have honored it...not dismiss me. The PA's and Physicians have all always been exceptional, but the front desk staff have always been unprofessional. The company needs to do something about them. I have been seen here several times before. However, the Physicians and PA's were always so great so I continue to come back. But this is the end! Dr. R. Bethea-Sholly

My daughter was not feeling well today and she went online and made an appointment. Once she got…read morethere around 5:30 pm her appt. on 10.14.2024. The lady at the desk asked her to put a credit card on file. My daughter told her I did not have any credit cards and I have insurance you need to bill my insurance and if I'm responsible for a bill I will pay it. She said no, so now my daughter needs to find another urgent facility to help me when she's not feeling well. I want to warn others as well of how this facility is not helping people it's just for the money and not for my daughters or anyone else's care. Not a happy person, she's not feeling well. Latanya V.

Let me start by saying that the nursing care is excellent. But the small things like call buttons,…read morewindow shades, recliners that don't recline, toilets that don't completely flush are frustrating. My partner has been here several times in the past year...and it's the small things that make patients and visitors more comfortable that are lacking. Responses to these reviews tend to be boilerplate. Oh yeah.....totally incompetent patient meal delivery.

Northwest is the absolute worse hospital Ive ever been to! Unfortunately its not another hospital…read morenear by so I keep having to go there and everytime its the same. Rude uncaring nurses in ER and admitting floors and the doctors are no difference. I cannot understand how they have been getting away with this for so long. Bathrooms in waiting are always disgusting. I went to the bathroom and there was dried bloody footprints in the first bathroom. Ive been here throwing up blood with severe abdominal pain for 3hrs and they havent done anything but take my vitals when i first checked in. Havent seen a doctor or nothing. When I told the tech she said Im coming right back. That was 50mins ago so i went to the nurses and they wouldnt even look up at me. I despise having to come here because the next hospital is too far