Ordered some blanks for my car and the dealer wanted a fortune to cut. Went to Redlands Lock & Keys. Took no time at all to cut the keys and I was on my way.....so I thought. They didn't fit properly in my lock. Turns out the blanks were not sized correctly. Now, this was in no way their fault and I can assure you that at least 95% of other places would have said, "that your problem and your blanks. We can charge you an arm and a leg for new blanks since yours don't work" and leveraged my predicament into a gain for them. Redlands Lock & Key didn't do that. Instead,they demonstrated the utmost "old school customer service" and went out of their way to see if they could make my keys work. MISSION ACCOMPLISHED! It took them quite a bit of extra time, but they got my blanks to work. You just don't find this kind of generosity and customer service with businesses today. I'm old enough to remember REAL customer service and Redlands Lock & Key are the real deal. If you need anything lock or key related done, DO NOT go anywhere else. Go to Redlands Lock & Key. You WILL NOT be disappointed. read more

Justin diagnosed our smart key problem. Gave suggestions for next step to solve our problem& was very reasonable for a house call. Even our Dead bolt is working much better. read more

I couldn't open my car and my neighbor recommended me to check on this place. So I went there and told the store employee about the issue. He took look at it and said that the battery needed to be replaced. He replaced it and the price was a lot cheaper than other places. Thanks read more

Desperately needed a new FOB for my Nissan. Some years ago a smug Pasadena Lock store promised they could do it in minutes. Some 3 hours later they admitted defeat. "Nissan is hard." RL&K took on the same job with a FOB in even worse condition. The also promised minutes. They said, "Nissan can be tricky." Uh-oh. My inner Ed Grimley surfaced and I realized I was as 'doomed as doomed can be'. Redlands Lock and Keys defeated Nissan. What more do you need to know? Besides great customer service, reasonable prices, and a dog behind the counter you have to visit. read more

I needed key fobs made for my son's 1st car. Since it was used it only came with a basic key. Fair pricing, honest assessment, quick service. read more

Cutest / coolest selection keys to make copies with!! Fast and lovely staff. This bigger key was $6.50. Thank you! read more

Redlands Lock & Keys - Storefront and copied key - Keys & Locksmiths Near Me - Redlands, California

Had all our entry doors rekeyed to one key! Fast, great job & nice man that came out. Office gave great customer service. Thank you!! Would use again. read more

Redlands Lock & Keys is a most impressive store. I needed a second ignition key and fob cut and programmed for a car my wife just purchased, and these folks completed the task in a few minutes. The cost was low, compared to a dealership. I give Redlands Lock & Keys five stars for excellence in their work, and my wife and I sincerely thank them for great and fast service. read more

Amazing response time and service. A call in the morning with an appointment by midafternoon . Juan arrived a little early and was finished fixing my front door lock in 20 minutes. Saved me hundreds of dollars by using the lock on the other side of the double door. Friendly, efficient, professional . I hit the trifecta today. Highly recommend this business read more

Amazing service. I'm a business owner in Redlands. They stayed open for me because of an emergency. The owners were excellent. Amazing customer service. They really went above and beyond. I can't say enough to convey how great they are. read more

Came here to get my new key fob programmed. I bought the key fob on Amazon and had this business program the key for $65, which I thought was a fair price. They also sell several types of keys and key fobs for vehicles. It's nice to have a local key smith in town, people need to take advantage of this place if you want your keys to be made correctly. I've had keys made at local hardware stores and they seem to always not work very well. read more

I hired Redlands lock & Key to change all the locks in my home. I initially hesitated due to the $60 service fee, although it was absolutely worth it! The technician was honest, professional, & very tidy. I highly recommend their service for your home or Business. read more

Visited Redlands Lock and Keys after a trip to Ford to get two fobs programmed and fixed. Lock and Key was able to program one fob and fix the other for a fraction of the cost. In total it took about 15-20 minutes while Ford said it would take at least two hours. The guys working were helpful and cool to talk to while they worked on the keys. Extremely glad I gave them a call and went here instead. I'd highly recommend Lock and Keys, and will definitely be back for any future needs. Thanks guys. read more

I had a key made there and it didn't work when I got home, had to drive back there a few days later, when I had time, I had it remade, and it still dosent work.. so, I think I'm going to find a new key maker closer to my house. I have never had that happen with getting a key made. I don't have the time to drive back. so I guess I'm out the 7 bucks or whatever it cost me. read more

Redlands Lock & Key did an excellent and efficient job with rekeying my house locks! We recently purchased a house and needed the locks rekeyed immediately as someone with a former key had broken in. I called around to 5-6 businesses for quotes, and Redlands not only had the best price by $5.00; they also were able to come out and service our house within 2 hours. My lock technician was also very friendly which was a plus. We would gladly use them again for any of our lock needs. read more

Sent my son here to get the key fob replaced on his older Honda Civic. The fob had broken away from the actual key and they were able to reskin the key with a new fob in a timely manner. Great value for the work done. Highly recommend this shop. read more

Highly recommend this business for household and car key needs. Professional, knowledgeable, courteous, quick processing time, competitive pricing. All the guys we've worked with from this location have all been great! Much better experience here than elsewhere we've been in the past! read more

I highly recommend this place! Great service, quick turnaround, excellent quality, and fantastic value, especially for the price. I came here because I lost one of the keys to my Hyundai Elantra, and when I tried to get a new one at the dealer, they said I needed to find a key place to cut it. What I wish I would've known before I went to the dealer was that instead of paying 20 something dollars for a new key, I could have paid five dollars for the new key at Redlands lock and keys. I called first and they were extremely helpful over the phone so I came in and was in and out in less than 10 minutes. Super nice people, and I will definitely be coming back here for any future needs. read more

Redlands Lock and Key replaced my defective Schlage electronic lock in my Beaumont home. Prior to selecting them to do the work, I visited their shop in Redlands on Citrus Avenue and was impressed with their facility, attitude, advice, and easy of establishing an appointment. They are experienced expert locksmiths that are passionate about their work and work ethic. They arrived at my Beaumont home at the scheduled time and replaced and re-keyed the new lock in about 20 minutes for a very reasonable price. I highly recommend Redlands Lock and Key. They are an exceptional family owned business. read more

Very good job quick I will recommend to the friends thank you very much Reasonable price

Cleanliness 4 Cost 5 Cuisine na Customer service 5 Came here for a specific key to be copied that my local home store couldn't do. Another lock smith quoted me $85 for two keys. Came here and it was $10 for two keys. Give them a try for your "key" needs. read more

So after calling giving my address and explaining my situation I am still left either no help. I explained a small piece of my key was stuck in ignition. So my driver arrives to wrong address and gets mad with me because they put 1 instead of 11 on my address so he is already upset when shows up doesn't even look and says there's nothing he can do that my mechanic should remove the entire ignition but then the key is till stuck? Wouldn't recommend them to anyone, the locksmith who showed up claimed to be doing it 20+ years and didn't need to look he just knew he couldn't do the job. Pathetic and waste of my time sitting around waiting on them to show up only to waste more time when I explained it is a small piece of the key that is left and was told "no problem we can get it done" without looking then told it's impossible to do again without looking. Unless you have time to waste look for a more reliable company. As I am currently looking read more

Lost keys to Thule bike rack and needed to do some trailer work. Did my typical internet search on what to do. All kinds of recommendations (drill out, bike shop, manuf...). The one that rang true for me was a YouTube the guy said, "Go to your local locksmith. You'll be out within 15 minute for $15". Drove to Redlands Lock and Key. They were able to pick the key cylinder and make me the key necessary to complete my day. 20 minutes and $20 later, issue solved and I'm on my way home Courteous and competent. read more

Needed a battery replacement on a remote and had a bunch of questions about other things and they answered all of them!

Highly recommend. I had a stressful lockout involving an ex and I was a hot mess. The tech was extremely professional about it. He knew the procedure and changed the lock very quickly. He suggested that I hang out with his dog while he prepared the keys and while the deputies dealt with my ex. Petting his lovely dog and talking about pets in general was the perfect distraction from the situation. You guys should change your name to "Redlands Locks, Keys, and Emotional Support Pets." read more

i went it t get a spare key made for my truck fuel door. The young employee with dark hair screwed up and started grinding on the good key. He went out real fast to see if the key still worked and it didnt. He went back into the shop saying give him 5 mins. 2nd trip back to my truck and the key still didnt work. I tried it too and no luck. I had to get gas so i asked the guy to just pick the vending machine lock so i could get gas and i could change the lock later. 10 mins later it was obvious this guy didnt know what he was doing. He couldnt even pick the lock. I had to leave to go get gas and had to bust open the fuel door. I told them that when i left that they owed me a fuel door. When I finally found one i dropped off the bill. Juan, the owner, texted me saying since i broke my fuel door the cost was on me. No phone call, no hearing my side of the story. Juan said since i left before the guy could make a 2nd key that was the problem. If i had left without having a 2nd key made i would have still had my good key and wouldnt need to break into my fuel door. Obviously this young employee isnt being honest with his boss. The same young employee who coudlnt program a key fob for me a few months earlier. They had to call in another tech from the field after 40 mins of this guy screwing around. Totally unprofessional and the guy doesnt appear to be properly trained on locksmithing. Ive used this biz for many years but this is the first experience with this employee. I wont be back. read more

Thank you to Justin and the manager Juan for going above and beyond to help us out today! You have no idea how much we appreciated your assistance in getting our ignition switch working from a bad situation. Thank you! Highly recommend! read more

Went in to have 2 car fobs synced and an extra car key made. Redlands Lock and key fixed my old fob and and made me one extra plus the extra car key. The Kia dealership had told me my 1 and only fob was broken! Thank you for your honest, friendly and timely service! read more

My daughter yanked the keys out of her Outback and stripped the tumbler. Redlands Lock and Key came to the house and diagnosed the problem, ordered parts and came and fixed the problem. Thank you Justin. The suby dealer quoted me $1k. R&K fixed the issue for a fraction and they came to my house. Highly recommended read more

It's nice to find a local business that's family run, friendly and knowledgeable. I had 3 locks that I thought were worn out but Redlands Lock & Key put them back in service in minutes. They replaced some parts and tuned up the insides. They explained how to reinstall which made it go much smoother. Great experience all around, keep up the great service. read more

I lost my mailbox key! They responded very quickly. The gentleman was professional and friendly.

Came into the store today after calling 5 other locksmiths for a key. They had it in stock and wet lower then everyone else. After I got to the store they were quick polite and professional. I will definitely be back. Thank you for amazing service. read more

Excellent service on our Belkin front door lock. It's working like new, and they came out the same day I called. I'm very happy!

I have a commercial grade Ilco/Kaba push-button lock on the side gate to my yard. It has worked great for 10 years but over the last year has gotten more and more sticky and balky. Plus, I had never changed the original combination. It finally got too much to handle. I called up Redlands Lock & key. They arrived right on time and in less than an hour my lock had been removed, cleaned, lubricated, and a new combination set. It works like new. It's a $400 lock, and deserves a little TLC every 10 years. So happy with the professional class of expertise Redlands Lock & key brought to the situation. read more

Redlands Lock & Keys - Ilco/Kaba 5-button push button mechanical lock - Keys & Locksmiths Near Me - Redlands, California

Redlands Lock & Key is an amazing family run business. Besides rekeying our home and making spares; recently Justin was able to replace our old car key fobs. We appreciated Justin's professionalism and sincerity. read more

Good small shop with friendly service. Parking can be slightly challenging but if you need a locksmith, not just common keys cut, use these guys if you're in Redlands. read more

Excellent! I got two new key fobs programmed for my truck about $300 out the door in 10 minutes whereas the dealership tried to sell me one key fob for $450 and 3 hour program time. These guys know what they are doing and I would definitely recommend! read more

This company is a life saver! I really appreciate their professionalism and how knowledgeable they were. They blew the dealer prices out of the water. Would definitely recommend read more

Went here to get my car key housing replaced and they knew exactly what I needed, did the job super quick. Returned here a week later to get other keys done even though it's 2 cities over but this store is great read more

Justin helped me get my car back on the road! I was unable to turn the ignition on my Outback using either of my keys. Was referred here after my mechanic could not fix it. Trying to jiggle the key wasn't working and I couldn't keep calling for a tow truck. Brought all my keys and car to Justin after I managed to start it.. Justin examined the keys, patiently tested them and cleaned out the lock. It was dirty and there was a metal shaving inside. Now my key glides in, smoothly starts the car, and I'm not worried about being stranded. Highly recommend Redlands Lock & Keys. read more