Came by the shop at 4:30 to get a key made. Hours say they are open till 5pm. When I arrived they were closed. Guess they don't need my business. read more

Helpful and reliable when they are needed most. They made our lock out way less dramatic

I accidentally locked myself, my toddler and my dog outside of the house when it was 85 degrees outside. They came quicker than the estimated time and got me and my family back into the house quicker than the estimated time. They were respectful, professional, and quick. Very appreciative of their help. Would highly recommend! read more

had a new key fob cut and programmed and very great service. and didnt over charge me

They need a lesson in customer service I don't know how they have made it this long. This is all I will say

So I called yesterday 1/28, and the person I spoke with said someone could come out to rekey locks that afternoon but he didn't have time or next day morning. I said next day is perfect. He took all the info and said his guy would come to the office at 8:30 and we'll come right over so somewhere around 9 am. At 9:15. I called to confirm and the guy said we don't have anything for you. Then says well I have you here but we can't come until the afternoon. I said that's not what I was told. I explained this is a rental property so, I don't live here. I came because I made the appointment. He said if you called yesterday we would not have scheduled the appointment in the morning. I said not true, but asked what time would they be here this afternoon. His response was "idk when my guy is done". I attempted to give business to a local company in the city and this is the customer service I received. I should have just gone with the guys in Burbank. San Bernardino you want people to utilize your businesses the business have to do better. I told him Nevermind since clearly my business wasn't important enough. read more

Little late to post. They came on Valentine's Day to drill and re-key a safe. Tech was a quick and efficient and did not leave a mess... That last part is rare! Amazing service and great prices. Thank you! read more

Excellent service in Lake Arrowhead to install smart lock. Harrison was a very good technician and had the lock installed in about an hour - super smooth functioning. He was courteous and even waited until we worked through the app set up. Highly recommend! read more

I had to repair my daughter's patio door which some SB dirtbag tried to defeat the lock by jamming a drag key in the lock. All this while her house was tented for termites. It is an older aluminum slider. After removing the assembly and taking it to Dibs he couldn't get the key out. He looked in his stock and had one. Great price. They are very helpful. I love taking my business to local long time merchants! read more

Very disappointed in this Locksmith. I have been using them off and on for a few years and they were always telling me that they have a great mobile service. Well, I tried to use it and it is very spotty and inconsistent. They don't take appointments and you're pretty much sitting around all day waiting for them to come to you. Not very inconvenient so I called and canceled and I'm never using them again. It didn't seem to bother them as they didn't even apologize. I can throw a rock and hit a Locksmith and they are jumping for our multimillion dollar business, but DIBS obviously doesn't have a sense of urgency to take care of their customers. Good luck DIBS. read more

Came to this place a couple of times for key cutting and programming on my Honda s2000 and Hr-v. Service was great and fast. Staff is knowledgeable and helpful. They have the tools other shops don't have to get the job done on my s2000. Price is definitely better than going to a dealership. I highly recommend coming here. read more

Very happy. Same day service on a rekey. Very professional and at a reasonable price. Highly recommended.

On time, very professional, needed keys made for an Rv. Others lost. Was not an easy job. Done quickly and efficiently. read more

This shop was super honest and gave straightforward excellent pricing to cut and reprogram two keys for my older Honda. Cost me a fraction of what the dealer would have charged. Will definitely use them in the future! read more

Great service! I was in and out in a flash. Had to get a couple 2018 Tacoma keys cut. Highly recommend Dib's service! read more

Dib’s Safe & Lock Service - Tacoma keys perfect - Keys & Locksmiths Near Me - San Bernardino, California

Great customer service. Super friendly, easy to contact. I had them come out for an eviction lock out and it happened earlier than intended I was able to call them and they were able to get someone out immediately.. read more

My daughter bought a house and needed nine locks rekeyed and a deadlock added. As this was not a rush, I set it up for a few days later. Josh came on time and did the work quickly for the quoted price. No mess and everything works as it should. Good job. read more

Open saturdays until 2. I went 15 miles to this place. Because the competitor in Riverside had my lock cylinder for 2 days and couldn't get me a key made. This guy did it in 5 MINUTES! AND half the cost than the other rookies. Thank you I have a new key for my 70' Chevelle. I guess from now on I'm going here. read more

Dib’s Safe & Lock Service - Key and lock cylinder - Keys & Locksmiths Near Me - San Bernardino, California

By far the best- professional locksmith in the area! Fast - efficient service. Always a pleasure to do business with. It's always great to support small business. read more

the poorest customer service rating. I am two blocks away made an appointment for a Tuesday on Friday morning to secure a break-in door damaged lock latch they installed 6 months previously that became so loose practically fell out of the gate. because I purchased four deadbolts and paid over $600 they wanted $22 to install each one plus $55 to show up. I made the purchase to install myself. so they ignored the issue of loose gate latch all week! leaving my office building unlocked for homeless to use the bathrooms etc they are the worst business to remain cordial with so I will not call on them ever again. read more

Great service area and great customer service. Very neat and clean and he answered all of my questions. Very honest business. Told me how I can program my key fob myself for my car. read more

If you've somehow saved me money, I'm going to start at five stars, and go down from there. Dib's gave me no reason to go lower than five stars. After breaking my car key, which was attached to the FOB, I called the dealership (as most people probably would). They said it would be $145 to program the new key to the car (not including the cost of the key!). Totally bummed out, and sitting at my desk, trying to using standard issue office supplies to fix my keys (paper clip and scotch tape worked for a while by the way), it suddenly dawned on me, "Hey, why not call a locksmith". I turned to my trusted adviser: Yelp! I found Dib's was only a few miles from my job and I decided to give them a call. The quote was 1/4 what the dealership charged, so I drove down immediately (as if the price would somehow change if Dib's found out the dealer charged so much more and they'd somehow up the price). Upon arrival, I was surprised to see more than three employees working behind the counter. This place is relatively small, but they must do a lot of business. Anyway, a different person than the one I spoke to on the phone helped me out. He was polite but got straight to the point. I told him my issue and he was out programming my new key to the car right then and there. I was able to save a bunch of money on the cost of the programming and was able to leave the locksmith, new keys in hand, in enough time to grab a quick bite to eat on my lunch hour. Now THAT'S service! read more

These gentlemen took me in right before closing time and were happy to help me with two sets of keys and programming two sets of FOBS for my Buick Enclave 2012. The job was quick, customer service was excellent, and they were very friendly and welcoming. Not to mention the store itself was very neat and orderly which speaks a lot for the type of people that are running this place. Overall great experience and highly recommended. read more

Found these guys on yelp. Wow...amazing!! I needed 2 car fobs programmed and 2 blanks keys cut for my 2013 GMC Yukon XL that I just bought last week. The original key and car fob the guy i bought the SUV from looked like it had seen better days. Dib's got me in n out in 15 minutes and their prices were super competitive. read more

Dib’s Safe & Lock Service - 2 new fobs and 2 new car keys. - Keys & Locksmiths Near Me - San Bernardino, California

See all

I called this place yesterday because my daughter's friend accidentally locked the upstairs door and closed it and of course I don't have a key to it. The gentleman who answered the phone was very nice and professional. This wasn't an emergency, the door has been locked for a couple weeks so I requested an appt. He was able to get me in the next day at the time I requested. Jim the locksmith was here to help. He was so sweet and nice, he even helped me carry a 5 gallon water jug up 3 sets of stairs (I had just come back from grocery shopping). He unlocked the room so fast! He even made me a set of (2) keys so I didn't have to go to home depot and switch out the lock. He was very friendly and professional. I would recommend this business to anybody and everybody. It's good to know there are still amazing businesses out there with great owners and employees. Thank you Dibs for making this so easy and accommodating! read more

Changed my locks at leftys cheesesteaks in San Bernardino! Great communication and great service

Came through within 10 minutes and changed out 8 locks with new keys like a chaMp !! Supreme customer service and workmanship. One stop shop, no need to call anybody else. Price was phenomenal. Thank you !! read more

Pros Excellent service Excellent attitudes Excellent business ethics Excellent workmanship U have a gun safe, a regular safe or door locks that need attention, these are tha guys to call Danny is tha boss Alex was my technician 5stars all tha way! read more

Dib’s Safe & Lock Service - Economical n fair!! Original house call $105 Actual charge $40. Room for a tip for Alex! - Keys & Locksmiths Near Me - San Bernardino, California

I called a week in advance, ask if they would do car keys replacement with the program on key fobs. I was told yes and that if I was to buy two they would make two for the price of one. So that is what I did. Went in the next week, and was told they don't make car replacement keys, when I said I talk to someone on the phone, and this is what he told me to do.. so I was lied too. Also the guy who I talk to was very rude. DO NOT USE THEM!! read more

Great people at this place. Went in for a car key duplication. Asked about car remotes, they didn't have the one for F350 truck, so they recommended a place where I could get it quickly. Gone use these guys in the future! read more

Quick service with short notice at a reasonable price. Satisfied customer here and would happily recommend!

Excellent service, very knowledgeable. I will be using them again. I went to several other locksmiths and they couldn't help me. But these guys had my lock reheat and finished in 15 minutes. read more

Locked ourselves out of our home. Called Dib's lock and they said they'll arrive in about 30 minutes. He got to my place within 15 minutes. Good customer service and did a fast job. Highly recommended! read more

Great customer service awesome experience going to made my keys made. I was in and out fast service I will definitely stop back by if I need anything else. read more

I had a lock rekeyed and keys made on a Saturday. They have friendly service and fair prices.

I read reviews about Dib's Safe and Lock Services , decided to go cut my house and mailbox keys. I only Paid $2 each and the best part, they did it in 1 min. I just didn't believe my eyes. Wonderful people and Great Customer Service. Try them out, you won't regret. Shamy. read more

Great service, the technician called me to let me know he was on his way. He got right to work and re keyed 3 locks at a reasonable charge.

Excellent service to the community. Fast, professional locksmith. Definitely will use them again. Highly recommended!

Just had are security screen door lock fixed by Danny he was fast, friendly and professional

Needed a Harley Davidson barrel key made. Rather then going to Harley, and paying to send away for a key, I checked area locksmiths. No one did them. I went to PRO COLLISION in Yucaipa, they referred me to DIBS SAFE AND LOCKSMITH. Glad they did. I recieved Outstanding service at Dibs. And I didn't have to float a loan to pay for a new key. Highly recommend DIBS. read more