been living here for three years- great experience for my first apartment. ownership has changed-…read moresince then maintenance has been a bit more timely in responding to work orders. sometimes you have the occasional outside straggler walk in since the apartments are accessible to the outside- but nothing too horrible! there are always events being hosted, especially during school. rent is slightly pricey- but all apartments are now so it's okay. no towing

I would not recommend living here…read more The biggest issue was my air conditioning. It was broken for months, and my bedroom would get up to around 80 degrees. This counts as a "emergency" but no one answered the emergency line after calling multiple times so I was stuck with it for days. During the winter freeze, I also didn't have working heat, so my room was freezing, and this also wasn't resolved for weeks. There was a complete lack of communication. Maintenance would mark requests as "resolved" without actually fixing the problem or explaining what was going on, and it was almost impossible to get in touch with anyone for updates. Because they were constantly trying to work on the AC, maintenance was in and out of my apartment all the time, leaving doors wide open even though I have a pet that I pay rent for that could have easily escaped. Why am I paying so much to have my pet here and it's not respected? They would ask for me to keep my pet locked up but would give no notice of when they are coming, so it's unrealistic for me to lock up my cat for days at a time while I'm at work. On top of that, mold started growing around the AC unit and on my walls. The amenities are decent in theory, but even the clubhouse gets so hot that it's uncomfortable to study there for long periods of time. I also had a roommate whose dog destroyed parts of the apartment, and management didn't seem to do much about it. The dog wasn't on the lease and management did not care. Overall, the lack of communication and the way maintenance issues were handled made living here incredibly stressful. I spent months dealing with problems that should have been fixed quickly, and I never felt like residents' concerns were taken seriously. I wouldn't recommend this place to anyone.

Honestly, very good!…read more Staff very nice and helpful, with tons of giveways and activities to engage with the residents. 10/10 would recommend!

WARNING: AVOID THIS PROPERTY AT ALL COSTS!…read more Please do not put your child in this residence. The condition of these units is absolutely unacceptable and poses a serious risk to student health. When we moved in, we found mold throughout the apartment, including inside the washing machine. The ceiling leaks, and the AC does not function properly. Several maintenance orders were submitted. To make matters worse, property management has been disrespectful, dismissive, and dishonest throughout this process. They charged us for damages that already existed before we moved in. We reported these damages after the 48-hour period referenced in the lease agreement, but reporting them after 48 hours does not mean the damages did not already exist when we took possession of the unit. Instead of addressing the issues, management ignored our reports and failed to make the necessary repairs. Based on our experience, it appears these same damages may have also been charged to the previous tenant, yet they still were never repaired and were simply passed on to us. Management is fully aware of the condition of these units, yet they continue charging tenants for repairs while leaving the problems unresolved. If tenants are repeatedly being billed for the same damages and repairs are never completed, it raises a serious concern. From our perspective, it feels like tenants are being charged without the repairs ever being made. We explicitly asked management to hold off on assessing late fees while these disputed charges were being investigated and while we waited for evidence and clarification. Instead, they ignored our request and charged us a $175 late fee anyway. For a lease that was a little over $700 per month, our final bill came to over $1,300 nearly double the monthly rent. Their website highlights only 5-star reviews while negative experiences are much harder to find, creating a misleading impression for prospective tenants. In our experience, management appears to prioritize collecting money over maintaining safe, habitable housing or addressing legitimate tenant concerns. Save yourself the stress, unexpected charges, and potential health risks, look elsewhere.

Visited Ion this past weekend to see a family member, and while I understand it's student housing,…read morethe upkeep left a lot to be desired. The lobby was passable, but the moment we turned the corner, we were hit with a strong, unpleasant odor and it only got worse on her floor. Whether it's the carpet or something else, it's clear (also from previous reviews) this complex needs serious attention. These students deserve better. A full upgrade is overdue.

If you've recently signed a lease here I'm sorry for you. This place has always had rat allegations…read moreespecially on the 1st floor. This building is currently rat infested & has been for months. The issue has gotten so out of hand that you may see rats in broad daylight. The price of rent & added fees are way too high to be living in this type of environment. They also charge for EVERY little thing. I've been charged $15 every month for a "balcony upgrade", which this balcony has NEVER been upgraded. I've been in this same until for 2 years, this fee began last year so I'd know it if was upgraded or not. If you don't mind living with rats & roaches you'll feel right at home! I've talked to every manager there is in the building & contacted everyone possible.... At this point the whole building should be closed until the problems are resolved. Honestly just save yourself the trouble & move somewhere else.

Our child was forced to move units due to an un-substantiated roommate dispute . Long -story short…read more; room mate made a claim. .Wildwood MGT sent an email advising my daughter that she is to move within 48 hours without even interviewing her or collecting all the facts. This happened 6 weeks before graduation . There are better housing options for local college students . #renterbeware #unjust #lazymgt #dishonest

Wildwood Baton Rouge Management deserve ZERO stars. Before signing a lease at Wildwood for your…read morecollege student, PROCEED WITH CAUTION! Our recent experience raised serious concerns about how management handles roommate disputes. In our case, there appeared to be no clear or fair process in place. My daughter was notified via email, with no prior discussion or warning, that she was required to transfer units and had only three days to move out. This abrupt decision was extremely distressing for her, especially during her final weeks at LSU. When we sought clarification from management, Emily Alfieri, we were not given transparent or consistent information about how this decision was reached. Serious allegations were made against my daughter, yet she was never given an opportunity to respond before action was taken. It is particularly concerning that management did not appear to conduct a thorough review of the situation. A more balanced approach - such as speaking with all parties involved or reviewing prior interactions, could have led to a fairer outcome. We have filed a formal complaint with SPM but have not seen any meaningful response. Wildwood states that they value their residents. Based on our experience, we did not feel supported during a difficult situation. I encourage other parents and students to ask detailed questions about dispute resolution policies before signing a lease.

dont live here. they will charge you for damages that weren't your fault and sue you if you dont…read morecomply. lived here 3 years ago and i still have to deal with them. urine smell and landmines from dog owners in the halls, maintenance that will scratch your floors and you will get charged for, not to mention the garbage piles in the parking garage. oh and dont plan on having a guest over because they will get their car broken into because there are no cameras. other reviewers are not lying

Management is horrible would not recommend staying here. My boyfriend at the time lived here…read more Everytime I would go and visit him the hallways smelled like urine and would have a dog feces everywhere

We fear for our lives her. The living conditions here are very disheartening. This could be a great…read moreplace if it was safe and hazardous free community. The pest control company had to come every two weeks because the infestation was so bad! We were being bitten including our pet. We have spent a great amount of funds to battle sewage flies, swamp flies, rust, mold, water damage to our personal property. I had no idea this is student housing. We are not students. I'm not sure which school this place is affiliated. Now Louisiana is below sea level but living here now 8 months it has not flooded around this complex nor any place near that would cause damages at no fault to the company. This complex is not designed for proper disposal of waste water. The water drains from the tub at a very slow rate. The property management team does not do their due diligence to fix their hazardous system. Our cars have received severe water damage living here at no fault of our own. It's like living in a dirty sewer that we are paying for and having to clean. Property management is very dismissive. There's a an individual we've seen on several occasions in the wee hours of the morning walking the parking lot taking photos of people's cars. Many cars were broken into here. We pay for security gates but they are always broken. The two security patrol officers patrolled twice since we've been here but now they are completely gone. There are additional very bad things. We have residents that are throwing pots of noodles over their balcony Into the backyard. Had we known these unsafe conditions before hand we would not have put Our lives in under these conditions. I would recommend these for renting BUT NEVER under these conditions. Arlington Properties LLC really needs to address the safety conditions of the whole property. The homes they are renting are not of what's seen on the website. I didn't see my unit in person until we moved in. We lost so much property here at their negligence. Please do not rent here. This is still far from the last resort. Keep going. Once this company complies with the law the place could be livable until run. I have many more photos and videos. This is sick.

This is my second year living at the retreat and i can't brag on this apartment complex enough…read more Maintenance is always on time & the ladies in the front office are so polite! I will definitely recommend this place to friends!

Moved my son into deplorable conditions yesterday. Slum lord is an understatement. Spent the entire…read moreday cleaning and mitigating pest infestation. The dumpsters are spilling into the parking lot. The apartment is absolutely unacceptable and fraudulently marketed to the unsuspecting students. The website and "show room" are NOT even remotely what you are assigned at move in. Walls have holes, door previously kicked in. Have filed complaints with both the local and federal housing authorities as to numerous infractions. Considering pursing legal action as it sounds as though there is a pretty considerable class action. Please respond to this review if you are interested in joining. My staff will reach out.

if zero was only an option!!!! these apartments are piss…read morepoor- mold, yes MILDEW throughout - in window seals, mattresses, on students items in closets maintenance does not respond to requests have to threaten legal action and showing pics to news; roach infested but they demand rent on the first but they don't provide any evidence of caring about maintenance issues it's a shame that a parent has to go to this extent to get help I have to figure out how to break the lease and find housing for my child asap

Raising their prices for mediocre housing. With new owners they are remodeling everything…read morecosmetically outside, but leaving the insides of apartments with terrible paint jobs, holes in the bathroom due to poor caulking and barely spray for bugs. I've had a maintenance worker yell as he was opening the front door and WALK IN ON ME in MY BED undressed!! No knocking or anything just yelling but didn't give me time to get dressed! On my birthday I was actually kicked out of my room by a maintenance worker so he could replace my door?? He said I couldn't be in my own room and I had to leave. Sketchy apartments and even worst staff

Love it here! I love being close to friends and work out in the gym. They keep in touch with you…read moreand have a lot of cool events.

BEWARE!!!! I moved in August 2021, My apartment was poorly cleaned with prior tenants items still…read moreremained in cabinets, washer,and dryer. Also, carpet was not cleaned with multiple stains. Several major appliances were inoperationa;l stove, refrigerator, dishwasher, and air-conditioner. Along with ceiling fan and kitchen sink faucet sprayer were in- operational. I immediately knew my apartment was not ready for movein. I asked for another apartment; however, I was informed that it was not another one available. Instead I was assured that maintenance would complete all deficiencies for my new home. Update. Currently, after numerous of maintenance requests and excuses I am still faced with deficiencies that are unacceptable such as the bottom of refrigerator holds water from leaking inside and runs on my floor and I hear loud noises coming from it throughout the day. I have dealt with food spoilage! Also the carpet still has not been cleaned, yes I am forced to live on prior tenant germs during COVID! The most disturbing issue is that management does not response to my deficiencies concerns. Instead they have turned a deaf ear I even asked to be release from my lease since the apartment complex is NOT committed to the responsibilities. I was told that's not possible, while I am left to continue my responsibilities of payment $1,100.00 monthly. Which I have paid on time regardless of poor service.

I hope you NEVER need to reach maintenance at the Campus Crossing at Highlands after hours. They…read morelocked my son out of his apartment even though the rent is being automatically withdrawn from my account. He came home for a month and went back to a changed lock. We called the emergency number listed and they told us maintenance will call us in 15 minutes, 5 calls and 6 hours later, I am still waiting. There was no communication on the portal or emails alerting us to the fact that they were going to change the locks for reasons that we have no idea. Very poor management and communication. Renter beware!!