This place is terrible!! Unsafe with shootings!! The village was on Live PD for God's sake because of a shooting with assault rifle. The apartments are crap, do not be fooled by flashy amenities. Cannot wait to get my child out of here...by the way they market to students but I believe very few live here. read more

This is the worst place to live. We signed our lease because people told us to and we toured and everything seemed great. On move-in day, the place was filthy. Nothing was cleaned at all, I had underwear and food found in my drawers and my toilet also didn't have any water in it and was not working. There we're roaches dead all in our apartment and we still have bugs that we find daily. I was also told my carpet needed to be replaced on move-in day, and that they would have it done by that following week. It did not get done when they said it would be and it took a whole week for them to come by to have it fixed. I just got it fixed, the second week I've been living here. Then today we we're sitting in our kitchen and heard a loud knock at our door, and looked out our peephole and 2 men were standing there. We were not notified by Redpoint that we had maintenance or anything coming by so we were worried. The guys continuously banged and banged on our door and even tried to turn our key lock to get in. We ran out our back door to the clubhouse to tell Redpoint what was going on and they made us feel like the stupidest people ever. We were also told previously, on move-in day, that people were going up to apartment doors and trying to act like maintenance to get in to the apartments and they were found stealing peoples' things, so that is also why we we're nervous. They told us that it was probably the carpet company, but I already got my carpet done a week previously. There is a lack of communication between the companies, where Redpoint doesn't know whose carpet they have fixed or not. Another thing, we just got an email saying that our pool will be closed for 4 weeks, in the middle of August, due to repairs. They could've waited a couple of months to start, not in the hottest month here when we're paying for it. These are just a couple of things that have happened since we moved in 2 weeks ago from today. Again, please do not live here, it is awful. read more

I have lived at redpoint for two years while attending the University and let me just say this is probably one of the worst places to live in columbia. Redpoint is a somewhat nice complex for student living but they will scam you out of your money any chance they get. They have taken my security deposit both years I lived there even though there were little to no damages, maybe a small piece of paint missing in a closet and they take hundreds of dollars to "fix it." This last year they tried to charge me $400 for a missing chair, cleaning, mold, and trash lol. First off their little inspection wasn't even thorough enough to see that the "missing chair" was in the hallway upstairs so that speaks for itself. Mold? We called and spoke about it to someone on move in day and they said they would come check it out, never happened. Trash? A mattress pad that was left in my room from previous residents is now being put on me. Cleaning? The apartment was DISGUSTING when we moved in, we had to clean it ourselves. I have been trying to get a hold of a manager for weeks and yet still no return phone call or even email. They will scam you and take any money they can get. DO NOT live here. read more

Horrible place to live.. just horrendous all around. I moved in and our place was trashed.. retainers on the ground, men's underwear on the floor, stickiness on every single surface. Our dryer broke the second day we lived here and we put in multiple maintenance requests and the only reason it ended up getting fixed a month later is because my roommate called emergency maintenance because her window was leaking, of course, and asked him if he could come the next day and fix our dryer too. There was a beeping noise coming from outside of my room FOR A MONTH IN A HALF. I called about three times a week being very respectful and asking them if they could please get someone to come fix the issue and they continued to lie and say that it would be fixed in a day and surprise surprise, it never was until my parents had to literally threatened to get an attorney involved lol. The manager never even apologized to my parents and I, and tried to discredit my experience by saying "although the beeping was a nuisance, it did not stop me from being in my room," which was a straight up assumption and COMPLETELY UNTRUE. I couldn't sleep or study in my room due to the freaking loud beep that occurred every 5 seconds. Managing is absolutely pitiful and honestly rude. Not to mention the gates are absolutely never fixed. They stay open and people come and roam around all the time and it's straight up scary. redpoint is obviously not in the greatest area so I would like to feel safe yet I never do. No one I know likes living here. They also charged my roommates and I a "cleaning fee" on last months bill because we had a cardboard box sitting outside and they didn't even pick it up?? Like what. We called and asked if it was a mistake and if the charge could be reversed and the manager was rude and just said "nope." What a joke this place is. If something breaks, I assure you it will be at least 2 months before anyone gets around to it, no matter how many times you call. I have never in my life been so displeased with managing ever. I understand if you're busy and cannot fix something immediately, but stop with the lies. They just tell you what you want to hear to make you temporarily happy, then never think about your issue again until you call about it the next day. Also would not hurt for them to be polite and apologetic to residents and adults who are calling about legit concerns. I want to pack my dang bags and leave now! read more

This place continues to rip students off in my opinion. Paying over $2100 for a three bedroom apartment that does not include utilities is unthinkable. Electricity runs over $300 per month and water is over $150 per month. A third party organization is contracted to provide billing, but you cannot determine how the charges are assessed. Steer clear from this place. In addition, the garbage dump at the front of the complex is always overfilled and the residents just place garbage bags on the road. A health hazard waiting to happen. I will provide a picture to substantiate my claim. read more

Redpoint Columbia - University Housing Near Me - Columbia, South Carolina

What drew me in to the woodlands at first was the affordable rent and multiple amenities. It also has free parking, cable and wifi (even though you must purchase your own $120 router and tv). But this is exactly where everything beneficial stops. You come home to notices on your door every 2 months saying maintenance is going to be in and out of your apartment doing who knows what. This was a problem for me because it made me feel like I was under surveillance and LIVING IN A FRESHMAN DORM. It was also too far away from everything, so not only did I have to drive to class, but also to any social gathering because no one wanted to drive out there. It is also too far to walk on gamedays. We also heard gunshots often from the nearby ghetto. I also had random charges on my account that made it up to $680 a month without explanation. This place is unsafe and literally has no benefits. Stay away. Update: nobody can walk to the football stadium it is way too far, put in a maintenance request to get air conditioner fixed and instead of coming in and fixing it and then leaving rather got a 20 minute lecture about an air condition unit that wasn't even fixed after him leaving, the bus never works, my roommate had a $300 pair of headphones stolen out of her car while "security" was sitting on their ass, and the only "shopping center" near us is a gas station and dollar genera read more

Do not move here!!! The staff is horrible, you have to call many times to get a maintenance request filled. The office staff only care about posting on Instagram. I'm really ready for my lease to end! read more

This place is a JOKE!!!!!!!!!!! DO NOT LIVE HERE! They nickel dime you for everything & are so unhelpful! If you have a maintenance problem, you might as well fix it yourself because they take DAYS to get things done. I was once without water & they didn't fix it until the next evening. Awful customer service & way too pricey for such shitty apartments. read more

This place is horrible......crime and bugs all over.....no matter how much you clean and I mean as a parent I have gone in and cleaned and the bugs will not go away. Obviously there is no pest control and then they try to stick you with $125 charge per roommate for bug infestation!! Really is not a safe place nor a clean place. DO NOT SEND YOUR CHILD THERE TO LIVE!! Moved our son out early and cleaned the place twice still full of BUGS!!! read more

They have gotten better about maintenance requests since they hired a new maintenance manager. My main issue is that I don't feel safe in the community I live in. I pay to live in a gated community. This is important to me because all around this complex shootings, break ins, and muggings happen very often. When I moved in, the exit side of the gate was broken and stayed open for months, making it to where anyone could go in and out as they please. Eventually they fixed it, but within a week, the entrance side of the gate broke. Now it is open day and night to anyone. The parking lots outside of my townhouse are hardly lit, and have no cameras. Not safe at ALL. The trash pickup people once broke one of our bags and left all of the trash on our porch for us to pick up. They closed the pool within the first month of my living there and said it would take up to four weeks to fix. I moved in in August and it is now December and the pool was never filled again. These people do not care about their residents or their well-being. It is less expensive than other places in Columbia but you're paying to live somewhere where you feel the need to have your pepper spray in hand and taser in your purse just to walk to your car! Fuck you very much Redpoint and Scion! read more

My daughter and her roommates had food stolen from their apartment on several occasions and management did not do anything to help find out how this happened. All they received was a gift card on one of these times. If food is stolen, what else can go missing? My child? Oh and my husband had to teach air conditioning 101 to maintenance, since the filter was filthy and caused so much moisture to get trapped in the air conditioner. The apartment was never painted during the summer and the ceiling showed where water had come through. I am not impressed with management and the way they have handled any of my child's situations. read more

Definitely do not live here- the place is too expensive for how crappy it is. We moved in August and our apartment was disgusting. It had not been cleaned since the last person moved out, and the only thing they actually did to the place was put a "sanitized" sticker on our bedroom doors (which were filthy and not sanitized). There were clothes still in the washer, old food in the cabinets, and several gross items under the couch cushions. The management here has not been helpful either. We have put in several work orders for around our apartment, specifically our dryer, and they have yet to fix it. My roommate and I were told on multiple occasions that they would be there to fix it "in 48 hours" and no one ever showed. Now they are going through and cancelling residents work orders, including ours. If you're looking for a cheap place to live next year, this is not the place to go. We are not renewing our lease next year, and would get out of it now if we could. :) read more

Just saw y'all on Live PD for gunshots and mass amounts of drugs 05/15/20!!! Maintenance and management aren't helpful and barge in constantly.... even while I was in the shower. Terrible roommate matching and had someone move into my apartment at 7pm without any notice. If you want to enjoy any part of life in cola don't live here. You'll regret it day 1..... also the good reviews are from people bribed to give a good review in return for a gift, management or people that haven't moved in yet. read more

Don't live here. This is my first and only yelp review - it's that bad. My roommates and I were supposed to move in on the 14th and we got a call THE NIGHT BEFORE saying our unit isn't ready. We are all split up and put in random apartments with random roommates - It's September 8th and we are STILL in our random apartments. We are given barely any updates about our real unit, we got into it the other day to find dead and live roaches everywhere along with trash and old dog food on the floor, and someone had taken a shit in the toilet and not flushed !!!???? EW???? Anyone would know that would attract MORE roaches. Disgusting. I was sympathetic when the manager, Heath, told us he was new here - but he's done nothing to impress us so far. You'd think with all of these awful reviews they would actually TRY to fix something? The rent is low for a reason, and the reasons are not worth it in my opinion. The second my lease is up I'm getting far far away from redpoint. Can't believe I moved here almost a month ago and I'm still not in my apartment... read more

Even only living here for 3 weeks, I feel I can give this place an honest review because I see the same stuff constantly. Upon my arrival to pay my delegation I get a "sup man?" Not a "how can I help you?". The leasing/ customer service staff is about as useless as can be. The only thing they seem to be good for is posting on social media, not fixing any actual problems. I called about an issue and the "manager" on the phone, Cameron, made it seem like I dont matter since I'm involved in a delegation/sublease. If you enjoy lack of customer service and bug infestations this is the place for you! If not, look elsewhere. read more

If I could give this place 0 stars I would. Upon touring the model unit I was sold on a dream and felt confident this would be the place I resided until graduation. However, after experiencing things like 1) hearing gunshots routinely 2) ROACH INFESTATION throughout main of my townhouse 3) unnecessary charges on my account 4) trash through out the parking lots 5) unhelpful staff that really can't help you if you have a problem. I had a $50 charge split between my 3 roommates and I put on my account because our trash was not in a black or white trash bag. I have also been charged $243 as well as each of my roommates for damages to the couch and chair which has nothing to do with me. When I placed a maintenance request for them to spray for bugs one evening I got an e-mail the next day asking how my service went, but no one ever showed up. I then placed another request for the same issue and within the hour received the SAME email asking me to rate their service. Today 05/24/2019, I heard two males voices coming from downstairs which included a staff member and pest control where the pest control person JUMPED back himself after opening my pantry door and assessing the bug situation. I also live 4 porches from the model unit and somehow they manage to maintain and keep that place at least visibly bug free and clean. This place does nothing but scam college students because they know we can not properly advocate for ourselves and I am afraid to live in a place where they don't value the safety of their residence, put you in unlivable conditions, and are not accountable for their actions whatsoever. read more

Redpoint Columbia - Roach infestation - University Housing Near Me - Columbia, South Carolina

Only giving one star because I have to. This is a terrible establishment and parents/students should be warned before signing the lease. I was deceived by the aesthetic and believed it would be a nice place. To begin the staff is TERRIBLE. They would rather sit in the back and gossip/chat than to help you with your issues. The professionalism is not there. They allow their dogs to roam freely in the leasing office without regards to people's allergies or fear of dogs. When you do manage to find that one person who is willing to help, they still don't offer much help. I was scheduled to move in on the first, drove hours down here to be told they were not ready for me to move in despite setting my move in date MONTHS in advance (another girl had similar issues that day). While that should have been a red flag, I came back the next day and still had to wait hours for them to get my paperwork ready. Now I've lived here a couple of months, and it's only gotten worse. There's dog poop everywhere. They charge for everything and pay CLOSE attention to your lease as they will try to bill you differently from what you agreed in your lease "system error ". They never gave me internet or information on my mailbox. Anytime you call the office for help, the manager is never around. And they WILL NOT call you back so call everyday and don't give up. You can hang around in the subpar clubhouse while waiting for staff. Or maybe the gym that never has disinfectant wipes. Oh and as if that's not enough, there are constant shootings in the area. Yet I've never seen security patrolling the area. I guess the wooden fence is supposed to do the trick. READ THE FINE PRINT. They suck! I suggest getting a regular apartment (deer meadow is ~$800 for a 2 bedroom) or Cayce cove student apartments are nice too. read more

If I could give 0 stars I would! I just finished my lease and moved out on July 23rd. I was the last of 4 people to move out of my apartment. It wasn't until July 28th that I received my move out charges for $390. I called just for them to say that they had to replace and repaint a lot of things but they also told me that our charges for our apartment were split amongst two of my roommates instead of 4. I called them many days after submitting my email to dispute my charges and whenever I was able to get them on the phone, which was not very often, they would tell me that they had a lot of emails and I should wait a week. I call back a week later and receive the same answer. Move in is in 5 days yet I still have no information on my charges. The charges were also things that were there before we moved in and I even submitted that on my move-in inspection sheet that they failed to look at and charged me for. They are also charging us for a replacement couch cushion that they found in our apartment. The issue is, we found that on our move in day and never used it. It was even covered in paint and now they are attempting to charge us for it. When we moved in our apartment was filthy and we had to clean it ourselves. They have yet to fix this issue and I've been waiting for two weeks. They suck at communicating and fixing things. So much of money is spent on making the complex look nice for new residents but it's all a scam. They just try to get money wherever they can. Don't live here! If you do, take pictures or everything! Even if you think they won't charge you for it, they'll find a way. read more

I have lived at Redpoint Columbia (formerly the Village at Columbia) for 3 years now. I have had quite a few issues while living here. The plumbing systems have been horrible in every apartment I have lived in. Expect to have to call maintenance 1-2 times each leasing period to come unclog your sink, shower, etc. The A/C units are awful too, there have been multiple times were I have had to live in a 80+ degrees apartment for over a week while I waited on maintenance to come repair the unit. Maintenance takes forever to do the simplest tasks, like changing a lightbulb, replacing an air filter, fixing broken blinds, etc. Expect to move into an absolutely filthy apartment. Be sure to take pictures of the apartment when you move in so they don't charge you for damages. Only reason I gave two stars is because Redpoint is one of the cheapest student living options around, you get what you pay for. read more

DO NOT LIVE HERE. Worst living experience ever. Maintenance never comes in less than a weeks time, even for "top priority emergencies". Managers and staff don't give a single crap about anything other than handing out coozies at the pool instead of taking care of the actual issues going on within the apartments themselves. Shootings, crime, craziness. I signed a new lease 3 months before my one at the village or "redpoint" ended because I couldn't stand living in the AWFUL conditions provided. When we moved in, almost everything was broken, stained, smelled, etc. And we repeatedly asked for it to be fixed, but it sure as hell never did. And now that our lease is about to end, they want to charge me $300 in fees??? For things that were wrong when I moved in. That they never came and looked at. On a year lease. Literally the worst place you could ever live. I would rather live in my car then ever sign a lease with this company ever again. read more

Management will lie to you. Service isn't god awful but it's far from good. My experience living here was pleasant until i was lied to in order to get me to re sign my lease. Get everything in writing, other places are more expensive but what you loose in cost you'll recover in peace of mind. read more

I applied to live here and was approved, I was contacted by who I assume was the manager, but I'm not sure, and he asked me a few more questions before saying he would call me back in a few minutes to let me know the next steps, he never called me back that day, so I finally called back and was told he was busy with a current resident and would contact me as soon as he was done, and he never did. I called again the next day and was told he wasn't in the office, and that they would leave a message for him to call me as soon as he was back, and he never did, i tried calling again, but faced the same issue, I then checked online to see that my application had been cancelled, and never heard back from this place. Very poor management. read more

Moved my daughter in today and I'm disgusted. Came in to the dirtiest apartment I've ever seen. The only thing done was new carpet in her bedroom and the walls painted. My daughter suffers from allergies and this is the worst place I've seen. When the crew came in to paint they got paint and dirt everywhere. The apartment looks more like a construction zone. The bathrooms never cleaned, the oven filthy, the washer and dryer filthy. My daughters room mate cleaned the fridge and microwave. It looks like maintenance hasn't been done on the apartment in years. My daughters bathroom ceiling looks like it currently has or did have water damage. Wood rot near tub.When I called 2 weeks ago prior to move in I asked if the apartment would be cleaned because she has allergies which was filled out on the form during the lease signing.They said yes, I was lied too. The company shows you model apartments that are pristine but in reality they are not. The floors will probably take 20 washes just to try to get the filth off of them. Now I wonder if I've left my daughter in a secure environment. I don't think so. The staff lies, don't believe anything from them. Will definitely not let her renew her lease there next year. I wouldn't let my worst enemy live there. I have a feeling my daughter will be sick living there. Wish I could get her out of the lease. I now will worry about her living there. An Angry Parent read more

My Air conditioning has been broken for over a month now and we have put in more than 4 maintenance requests in with no avail. There's mold in my apartmen, nothing in the building is up to code. The managers have been nothing but rude the whole time I've been here. It is advertised as gated and the gates have been propped open since August, I had the catalytic converters stolen off my car, the staff doesn't give a legally required 24hr notice before entering your apartment and will enter your apartment whenever they feel like it. I once caught a staff member sticking a master key in my front door past 8:00pm. there is so much that the redpoint has done me, my roommates and so many other people wrong that I'm going to say please do not sign a lease at this property I would willingly pay double rent to not have to deal with this property, it's not worth the money at all and not worth the headache, the property tries to take advantage of young college students and young adults trying to get a start at life and it is not right and they dont deserve anyones money. read more

The bug problem is horrible! I cannot cook in my own kitchen. The office doesn't care at all. I call every week to get my apartment sprayed, finally spoke with an exterminator and he believes the place is infested but the management is ignoring his reccomendations. Please pay more to stay somewhere nicer read more

I've been a resident here since 08/14/2020 and ever since Ive moved in, I've HATED it. The day I got there, it was dead bugs, the a/c didn't work, there were dirty pots left in the cabinets and please don't get me started about managemen. ABRAHAM AND BRANDON NEED TO GO. My account was charged $450 for "Damages" and I asked what damages am I being charged for, I was told for the window, carpet and because I had a dog. if you go look in apartment 2014 in room C, you will not see and damages to any window and my carpet had a few removable spots that can be cleaned with spray and a rag. They steady want you to pay pay pay, but don't want to do their Job. So I called and i had a real discussion with them, a few days later, a guy from the office comes to my apartment and hands me a letter, this letter he hands me is telling me my lease has been terminated and I have 14 days to vacate the property so if your looking for a place to live DO NOT COME TO THE REDPOINT read more

Not worth the heart aches. I have fought continuously with the administration about how loud my neighbors are, how someone else's stuff was in my 2 bedroom apartment when I was the only person living in that room at one point and the apartment was guaranteed to be COVID-19 "free". Obviously the apartment hadn't been cleaned nor looked at before I moved in as there was rags and old nasty dishes all over the kitchen. Management is so unwilling to work with residents, I was given notice that I would be fined for having cardboard boxes outside my door that were in compliance with all of the rules or regulations/standards that management had requested. There was even a time where I had to complain to management that my trash was not picked up for a whole week, which they basically said it was my own fault and problem for having trash bags piled up outside my door for a whole week. If that's not enough to convince you not to live here then maybe this will be, I haven't been able to shower nor wash my dirty dishes because my apartment has absolutely no water. I have complained and asked management to send someone out from maintenance however, it seems like they refuse to do so because no one has come by my apartment to check anything. I even went so far as to call the head administration office to tell them what I am dealing with and they said that I shouldn't have to pay rent if I don't have running water in my apartment. I brought this up to management and they started hitting me with late fees for not paying rent for an apartment with no running water. I would rather be homeless than live here, at least I could take a shower in the rain or wash my body in a pond somewhere. However, here, management doesn't care about any of the residents that aren't themselves. Save yourself the hassle and find someplace else to live! read more

I have lived here for 2 years now, and have overall been relatively pleased with my experience. The apartments are spacious, affordable, and having my own bathroom and walk in closet has been great. The amenities such as the pool and gym are also great additions. The biggest downsides are poor internet connection that often does not allow connection to PS3 and PS4, as well as low quality furniture that the apartment complex refused to replace. read more

The village is an awful place to live! I have lived here since 2016 and the only reason I resigned twice was because one year they gave away free Apple TVs along with reducing rent and the second time they reduced rent and took away utilities. Everyone that works here is incompetent front m the staff and management all the way down to the sorry behind security guards. I've filed countless complaints about my air in my bedroom not working since the day I moved in. They cycle out their management and maintenance every year so the problem with my air never gets fixed. I've had my car broken into. There is a shooting almost every week. Not to mention they are trying to charge me and my roommates $335 dollars for our carpets. The only problem with my carpet is where they failed to put a carpet transition strip between the carpet and the vinyl flooring. I probably shaved 10 years off my life breathing in this moldy air. I have to clean my bathroom almost twice a week because mold grows so quickly in there. I should call DHEC and HUD read more

Wish i could put 0 stars but i can't! do not live here. i'm a college student and i hear gun shots 24/7, there is 0 noise regulation so good bye to studying time and sleeping. everytime you have an issue, they won't address it and they will ignore phone calls if you try to call again about an issue. they just raised their prices, who knows why, so please go spend your money somewhere else. i just signed a lease at another apartment complex, and will literally be paying 2 rents at once on my own- that's how bad this place is. read more

I helped my daughter move into this dump on Saturday 8/18/18. The apartment was to be cleaned prior to the move in. That was a negative. The ac unit had a drain line that was stopped up. This caused mold infused water to drip (pour) into the half bath on the 1st floor. There was grease on the handles in the kitchen. My daughter said " Did these people fry everything?" Roaches were seen in the apartment. Now both my daughter and roommate have what seems to be bug bites on their hands and neck. There was one maintenance guy who was very nice and helpful. He mopped up the water and placed a fan in the flooded half bath. The management is very complacent about the whole situation. I don't think that this place is worth of the rent that is paid. Stay away from this hell hole! read more

my daughter just moved in this week to roach infested apartment!! no a/c for days now!! apartment is nasty! appliances infested with roaches. front door access not working told would be there in hour that was 7 hours ago. please if you live here and have same issues contact real estate commission and dhec asap!! read more

Hi guys, I currenty live at the village and moved in about a month ago. Please, for your own safety, do not live here. Over the summer a girl got kidnapped out of our parking lot, and the village didn't install any safety features or extra cameras. Our community isn't even gated. There are always people who don't live in the apartments coming and loitering in the parking lot outside my building. Last night my roommate had to call the cops because two of these people started a fight with our next door neighbor, and after out neighbor went back into her apartment to hide, they called ten of their friends and started terrorizing the apartment, banging on the door and throwing things. It's not safe here. And in the lease the Village waives all liability for keeping the property and residents safe, so there's nothing I can do about it. I don't even feel safe walking fro my car to my apartment. Please do not live here, especially if you are a girl. read more

The woodlands or so called the "village" is not a good place to sign a lease. The apartments they show are much nicer and cleaner than the apartments they rent to you. You can tell everything is cheaply made and bought. The uneven tables, chairs, unfinished paint jobs and holes, lack of water pressure and appropriate temperature and worst of all COCK ROACHES. We have asked multiple maitenace requests and they have still not come. In addition, they still have not paid me my $100 rewards even after emailing multiple times with Meridith Moon. Their service is inadequate due to their lack of responses and absence of managers. I will not be living here again. Nothing is as seems. read more

This place is awful. Poor management and non- responsive. When my daughter moved in her apartment space was not even ready. Had to live in a temporary apartment until they had her place ready. The place has bugs and another person complained as well . All of the apartments there have bugs! The buildings are not probably numbered . The lighting is awful. I know this must be a safety concern at night I wish my daughter had never ever moved into this place. read more

Beware!!!!!!!!!!!!!!!!!!! Additional utility charge makes this very unaffordable for college kids!

After living at this apartment complex for a year we should have learned our lesson but my daughter doesn't like change so we decided to re-up for another year. over the past year we have found the management to be unhelpful for any situation that we brought to their attention including the excessive garbage problem and erroneous late notices. After my daughters roommates found other living arrangments my daughter resigned her lease with the understanding that she would get new roommates. The management staff offer different deals at different times to entice people to sign up and my daughter was happy with her agreement. The rent would be split three ways and the utilities would be split three ways. Well her roommate decided to stay in the apartment and resigned the lease for the same deal that they offered my daughter but they also added that her roommate would not share in the utilities. We understand that you get the deal you signed up for but this fundamentally changes my daughters agreement by not making all roommates responsible for the utilities there is no incentive for the non paying roommates to do their part in reducing the utility bill in turn raising the cost for my daughter to stay in the apartment. I contacted the office and called the regional Manager Mike to rectify the situation but although they realize the negative impact this will have on my daughters budget they refuse to amend her lease. If all parties involved are not responsible for the same expenses then not all parties will have incentive to reduce the bills negatively effecting the only roommate that is responsible for the utilities. PLEASE do your homework and find somewhere better to live. This management staff makes a bad place worse, they will not help you even when they know it is the right thing to do. not to mention the crime, the garbage etc. read more

Lived here for two years decided to give it another chance, I can say Do not move here, Hidden fees, bug problems and unprofessional management. The only nice thing is the pool. read more

DO NOT SIGN WITH THIS APARTMENT. My daughter has lived there this past year and feel like we have been scammed. They told us the utilities would be around $50-$80 at the most. Each bill was way over $100 per room and the last bill was $244 for one room. That is $976 for the whole apartment that is only $1600 sq feet. That is more than a large home. When someone calls, the say to call Conservice but the complex makes the formula to decide how each apartment is billed. The water and sewage is billed by each building. If someone has a leak or leaves the water on, everyone in the building has to pay. When you call, they blow you off. Not only do they scam you, the area is NOT SAFE. There was a gunshot right outside my daughter's apartment. She was very scared and no one came to explain what was going on. The summer before, someone was abducted from the complex. The cockroaches are everywhere. The apartment was a mess when they arrived and we had to clean it before we moved in. Please reconsider before signing a lease with them. read more

Living here was fine from fall 2016-spring 2017. It's overpriced for the area, but I didn't have too many complaints last year. However, starting with the new management in 2017, it's been absolutely awful. The water constantly shuts off (in the middle of showering) and when it's on, the pressure is extremely weak. We've had a broken dryer for the past two months and nothing has been done about it, even though a working dryer is contractually guaranteed to us through our lease agreement. There are countless other maintenance issues that are repeatedly ignored by the completely incompetent maintenance team. The pool has also been green and unsuited for use since Labor Day. There's also been a substantial amount of crime, including a kidnapping and a fight in the parking lot on the weekend of September 24th at 3:30 in the morning, which I actually called the cops to report. The corporate bureaucracy makes it impossible to get any changes made as a resident here; we've tried. Now we're stuck in a lease at an extremely overpriced apartment complex with a useless management team under the supervision of a company which continually takes advantage of its leasers. read more