Toby's the Best maintenance man! He is always very attentive and comes by to fix anything without any problems!

DO NOT RENT FROM HERE. The apartment staff are not supportive, the dryer has not worked almost the entire rental agreement this year, there was a laundry list of fixable items at move-in that took months to be addressed and still not a working dryer. Spend the money and rent from somewhere else, seriously. read more

Terrible experience. Easily the dirtiest building I have ever seen in Columbia, SC. Gym equipment is broken and non-functional. The staff is incredibly unprofessional. Yana is one of their managers and she harassed me and my roommate of using their parking illegally (without paying), when I had already been paying since I moved in. Instead of checking their records to verify if I'm paying for the parking, they assumed that I am not paying for parking, and proceeded with their accusations when we were trying to get the visitor pass for our friends. They accused us saying that I was trying to obtain the pass for myself, when I am already paying for the parking. It has been weeks since I put in a complaint for the dirty carpet, and when I raised my complaints about the carpet, they told me "There is no need to discuss this" It is the worst building I have ever lived in. Incredibly dirty, and has really rude, dismissive and pathetic staff. read more

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This review is specifically to enlighten parents of the true living conditions, property maintenance, and overall service provided by Saga Columbia Apartments. As a parent, I do not recommend you trust the care of your students to this leasing company. This leasing company leases to students and adults in the community. As a parent with a student branching out and living on her own, this has been a horrible, traumatic experience for my daughter. I would first like to comment on the professionalism of the property managers: Yana McCollum, Vanesha Winningham and Dylan J. As property managers, these ladies are tasked with managing the care, maintenance, and day-to-day operations of the property. They are also responsible for resolving tenant concerns and complaints, along with supervising and coordinating building maintenance and work orders. These ladies have failed miserably at these tasks. Here are a few examples: there were several units with broken AC units, during the month of May, which is a month that is consistently hot in South Carolina. The one-bedroom apartment that I lease for my daughter was one of those units. My daughter was forced to live in that apartment, which had internal room temperatures of 83 degrees and above for two months. My daughter, who has never leased or lived on her own, verbally informed the property manager that her AC was out in April and was verbally informed by the property manager, Vanesha Winningham, that there was an issue with her AC unit, and it would be fixed. After three weeks of no correspondence, written or verbal, we decided to open a work order to have it addressed on April 04, 2025. Please note: Yes, we do acknowledge that a work order should have been placed at the initial notification of the AC outage. However please keep in mind that this is my daughter's first time living on her own and she was under the impression that if she notified a property manager that the property manager would work on resolving the tenant's complaints or at the very least instruct her to open a work order, if needed. After twenty-eight days of no working AC, along with no written or verbal communication regarding the expected completion date of the work order, I took off from my job to speak with the leasing property managers directly. Upon arrival, I personally observed these ladies sitting in the leasing office with the office phone ringers turned off, intentionally avoiding tenant complaints. I observed this as I stood outside the office and made several phone calls to the office. Once inside, my first interaction was with Dylan J. When I questioned Dylan J. about the work order, Request 621427, I was met with hostility and no genuine concern about the health risk of having my daughter being exposed to living conditions of over 83 degrees for an extended period. I questioned Dylan J. regarding several other work orders that were closed without proper inspection or completion: Request 6039716 opened on August 21, 2024, refrigerator not functioning properly and the ice maker not working. Maintenance closed this request on September 19, 2024, without properly inspecting the refrigerator. As of May 1, 2025, the refrigerator was still not cooling properly, which resulted in my daughter living two months without AC or a means to obtain ice or properly obtain cold water to stay hydrated. After a contentious discussion between myself and the property managers, the refrigerator was quickly replaced on May 05, 2025. I would like to highlight that instead of inquiring about the safety of my daughter, a tenant that was exposed to life-threatening living conditions, Dylan J.'s response was to argue about the timing the work order was placed. When questioned as to why a portable unit was not offered to my daughter to ensure her living environment was safe, the response was that portable units are offered on a first-come, first-served basis. My next question was to inquire if there were any portable units available from April 04 to May 01 and I asked if the property managers had made any attempt to inform their tenants of this policy or how their units could be requested. Once again, my questions were met with defensiveness. At this point, I requested to speak with a manager. My next unpleasant, unprofessional experience was with Yana McCollum. After hearing my conversation with Dylan J, Yana approached me quite defensively. She introduced herself as the property manager and I informed her that I had several issues concerning the safety of my daughter's living environment that needed to be discussed. When I arrived at my daughter's apartment on May 01, 2025, her apartment door was unlocked. Maintenance had been working in her apartment and neglected to secure her living space once they left. Ms. McCollum responded with a sigh and eye roll. Dylan J. then chimed in to explain how maintenance has a master key and they neglected to lock the door. read more

Saga Columbia - University Housing Near Me - Columbia, South Carolina

My grandson lived in an apartment with a broken HVAC unit for 2 months. Thankfully it was at the end of his lease. The one room units that was provided only semi cooled the room that it was placed in. The people in the office are tasked to manage and defend an apartment complex that is gaining a poor rating. When did we reach the point in America where only money matters and not people? read more

The filthiest apartment building I have ever been inside of. There are places that haven't been clean since last year when I was here. Only 1 manager here who actually helps and cares about this place. I could name a list of things wrong with this place. If I could give zero stars I would. read more

This place is a ripoff. They charge outrageously on the electric when my son and his roommate arent even living there. When I called the manager was less than helpful and quick to get off the phone with me. Very displeased with how they handle utilities, saying they have no control, yet no one can get in touch with someone from utilities as well. read more

PLEASE DO NOT LEASE at this complex. I have already left a review once for this place being a shithole. Not only is it a shithole, IT IS SO UNSAFE. This previous weekend, someone broke into our room and completely destroyed everything, and even stole most valuables. All 3 of our TVs were broken, and lots of electronics missing. Police were involved but the leasing office took days to review the footage, and would not even let us see the footage ourselves. I have had my car broken into MORE THAN ONCE, and the parking garages have no cameras. Gates stay open 24/7 and the entrance doors to the building are always unlocked. The apartments are tiny and WAY OVERPRICED. like I said, this place sucks and I DO NOT RECOMMEND LIVING HERE. read more

Saga/Younion is the absolute worst place to live. The fire alarms go off at random times for hours almost every week when there is no fire. That is so dangerous because what happens when there is really a fire. When the fire department comes, they tell us we need to call our property manager because they can not turn it off. The garage gates always stay open. That means anyone can come in to the apartment and go up to any of the floors they want. ANYONE. That is very unsafe. No cameras in the parking garage either. I got a $200 package stolen last year, told me I needed to file a police report to look at the cameras, filed it within 10 minutes, they never looked at the cameras. In our apartment there's something that's always breaking. The structure of this place is horrendous. They have a towing company that comes called ABSOLUTE TOWING. They are rude, disrespectful, and they have messed up so many cars from how they chain the car up and pull it out of the parking garage. They painted the walls, changed the floor, changed the name but can't fix the most important issue which is safety here. I get it's probably the most cost effective for college students but it is definitely not worth it. It does come fully furnished w/ a washer and dryer but you can find better apartments with better quality materials. read more

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My daughter's water didn't work for 1.5 days and she was forced to shower with her Brita. Then her boyfriend's car got towed for parking on the 2nd floor, and when she went to the leasing office and they said they sent out an email to residents about parking, but that email got sent to her spam folder. There is no sign that mentions that the guest must park on the sixth floor. The management here is awful and I hope everyone wanting to live here thinks twice. read more

If you are contemplating moving your child into these apartments please reconsider. They are unsafe.. especially for females. From one parent to another PLEASE LOOK ELSEWHERE!! After 8 months of unsafe living conditions we moved our child out but still were forced to continue to honor the lease even though they did not stay true to their obligations. I wish I had believed the past horrible reviews but I instead gave them a chance and believed that new management/employees had improved the situation. By doing that, I put my daughter's life in danger. The hallways are littered with not only trash but also dog urine and feces and what looks like illegal substances. The parking garage is extremely unsafe. Again.. parents please don't put your kids here! read more

ZERO STARS!!! I have lived in the apartment complex for three years under two different leasing companies, when saga bought this place things were supposed to be better but SHIT HAS BEEN THE SAME AND SAME WAS NEVER GOOD AT ALL. There are bugs in the apartment, appliances and maintenance issues are fixed half ass, the gates will stop working if there is a storm so your car will be towed if you park out back, the say the email you but you don't get their emails and the don't respond to your emails, when people were moving in their apartments were trashed and missing things like doorknobs but the leasing office couldn't do anything about it. Yes you get a furnished apartment but it's not worth the price of 900ish a month. Other residents call this place a nightmare and I agree with them. When I first moved here it was "nice" well not anymore. I DONT RECOMMEND LIVING HERE UNLESS YOU LITERALLY CANT FIND ANYTHING ELSE update as of 4/24 another reason not to live here is they will FUCK UP your utilities and making you have to pay multiple times for past rents even tho you already payed them and it has almost been 5 months later the will come to you wanting more money!!!! read more

Though they seem like they wanted to reach out and help by responding to my original review- I have emailed and tried to talk to other managers on the phone and they were RUDE and/or UNRESPONSIVE. Love it y'all :) if only zero stars were possible. Thanks for making t read more

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if I could leave ZERO stars, I would. This place is ABSOLUTELY AWFUL!!! DO NOT rent an apartment for your kids here. it's disgusitng, poorly managed and not maintained AT ALL!! Our son moved in last August. The carpeting in the hallways was all stained and hasn't been replaced. The faux leather sofa was peeling all over the place and there was a note on it saying that new cushions have been ordered and would be there in a month. It's almost March and the same nasty, peeling cushions are on the couch. The only thing they've done is provide a cheap sofa cover a few weeks ago. My sons shower doesn't drain and the dryer doesn't work, even though they've "fixed it". The main pool has been closed since he moved in, the garbage dumpster is always overflowing and they do not provide any recycling. We were told that he would receive a Yeti cooler and a $50 gift card for signing within 24 hours and that the cooler would be in his room on move-in day. It wasn't. Then they tried to say that we didn't sign within 24 hours, WHICH WE DID. Luckily I had an email to prove it. After fighting with them for 4 months, they finally gave my son a cooler but ONLY because of my proof and insistence. Nobody else my son knows got theirs. It is all a complete scam. Absolutely horribly managed! And apart from the place just being awful in every way, it's surrounded by active railroad tracks that run all day and night and they are no sidewalks to safely walk to campus, so the kids walk along 4 lane Assembly in the gravel, across railroad tracks and eventually can cut into campus. I asked the management team if they are working with the city to expedite sidewalks to campus and they said no. Worst. Apartment. Ever! Steer clear!!!!!!!!!!!!!! read more

this is the worst place ever to live. Staff members are so rude; rolling their eyes at customers; not serving their residences; Discrimination, Asian hate. This place is robbing every penny out of you. I would never recommend this place to anyone, especially international students. Please be alert and stay away from this apartment. You can definitely get much better services from any other apartment. DO NOT LIVE HERE. read more

The place is legit garbage for the services and price they give us. Bad amenities such as green pools. They try to unreasonably charge you a lot of things. Unless you have no choices, you should have spent time finding other places first and you will find your efforts worth it. read more

Problems we experienced: 1. running water was out frequently and routinely "under repair" 2. a car was wrecked only two spaces away from my own in their parking garage and SAGA could do nothing to help because there are no security cameras in the garage. 3. constantly smells of weed in the hallways. 4. when there is a noise disturbance, the management tells you to handle it on your own or call the police. 5. carpet is matted and stained. 6. The pool wasn't available for most of the lease. 7. don't sign a lease until the last possible moment because the rates start high and go down dramatically when they cannot fill the apartments. read more

I'm the resident in YOUnion @ Columbia. I requested to get the senk in the kitchen fixed for over a week, but nobody comes over to fix the problem and the dirty water accumulated in the senk got corrupted. I either called them or talked face to face to them about the problem. Their only reply is that I will try to ask the maintenance to fix it. Everyday, the officer said 'try', but everyday, the problem will never get done. I'm wondering if they really 'try' or 'never try', since 'try' is a very good excuse for doing nothing. I really hope that tomorrow there will be a person to fix the problem, since I cannot use the kitchen at all! read more

Saga Columbia - University Housing Near Me - Columbia, South Carolina

This place offers poor management, slow maintenance and zero cleaning completed pre-move-in. Additionally, utility prices are NOT calculated on an individual unit basis and can be upwards of $400 a month. The best part is that the AC unit only works half of the time and does not go below 75°F. The employees in the office are rude and inconsiderate, communication efforts with residents are sub-par at best, and amenities will be closed for months with no explanation as to why and no reimbursement for rent. Located right between two railroad tracks, you will never sleep another peaceful night and will probably be late to campus/work on a consistent basis due to traffic buildup. read more

The place is well built. Management can be hard to work with, and they have changed three times over the period of three years that we've lived here. We had a bug problem when we first moved in and it took forever to fix. We've always had AC problems in hot weather due to our high ceilings and being on the top floor. It is not fair to let residents sit in an 80 degree apartment when the thermostat is set to 70. The building is fine and good, but management needs to make better general decisions. If your apartment doesn't end up having any issues, though, and you're able to avoid management, then I would recommend Aspyre. The maintenance staff is super friendly. read more

My daughter toured SAGA Columbia and spoke with several leasing agents who assured her that any available offers that came out during the lease signing period would be honored. We signed our lease and were told to defer our Application and Administrative Fees for a week and see if any Specials came out. We repeatedly asked to waive these fees as other Apartment Properties were offering. Well the very next day a Special was released for $0 Administrative and Application Fees. When I inquired about having this Special applied I was told too bad by Jerimiah Gordon and to take it up with Landmark Properties Corporate. I did and no response from Landmark. So we are off to great start with SAGA Columbia. This appears unethical, dishonest and the oppositive of providing any real customer service. But rules are rules and if it wasn't in writing than tough luck. Now the same 'Gamecock' apartment is being rented for $100 less per month. I also inquired about this since the offer is for the Fall term which is what our lease term is. No response from SAGA and I don't expect one. She should not be penalized $1400 for signing early on a lease that starts six months from now. We should have researched this place more and read all these negative reviews beforehand. Add another 1-star review to their profile. Can't wait to see what condition the actual apartment will be like after reading their feedback. Good grief :( read more

I've been living at Aspyre for about five months now in a one bedroom. Although pricey, I find that I get what I pay for in terms of location -- right downtown with easy access to both of my jobs and school. The apartment is just what I need in an apartment. I haven't had any major maintenance issues. The AC stopped one day, but maintenance promptly fixed it and were very friendly. I haven't had any more issues. Also, I really like all of the staff. Everyone is abundantly helpful and I enjoy seeing the maintenance guys every morning because they always greet me and wish me a good day! Office staff is also extremely helpful. I kept having to nag them about parking passes when my car was in the shop and they went above and beyond to assist me. The apartment itself is good. Appliances are up to date. There are washers/dryers/stove/refrigerators/microwaves/dishwasher/and garbage disposal. I really like the large windows. The amenities around the complex are great. I especially like the business center, the clubhouse, both pools, and the car wash station. I am a bit frustrated with the grills. I have been trying to light the grills for a while. The light grill switches are gone and it's not easy to tell if the gas is on to light without the switches so I've opted not to use them. Recently the elevator has been down a good bit. It's not a huge problem, but because i get home late, I often have to park on the 5th floor and I live on the first so it doesn't get frustrating on late nights after work. I'd recommend Aspyre. I really enjoy living there. My only complaints are mainly complaints about residents and not the complex itself (crazy driving in the parking garage, huge vehicles parking in compact spaces preventing anyone else from parking, not cleaning up after pets). read more

I wondered where can i put cigarette ass at， I got a nice ashtray for smoking. I do smoking on balcony, and bring my nice ashtray back to bedroom, because no anywhere that I can throw out cigarette ass on balcony. But Younion thought I smoking inside of the room and charge me 400$. UNFORTUNATELY, I WONT PAY :) read more

Beware students! A predatory towing service lurks around looking for any slight infraction, and they of course are hired by Younion. My son was towed after parking in what the Younion office said was "one space to the left of the 5 on the wall of the parking garage." The tow truck driver BROKE INTO HIS VEHICLE TO DO THIS. There was no one else in any parking spaces around; there were PLENTY of open spaces, and my son felt he was doing the right thing. The staff is completely not open to working with students and just keeps saying "It's our policy," but we were not given a copy of this "policy" when signing and paying the $350 parking garage fee. read more

DO NOT LIVE HERE!!!!!!! I cannot stress this enough!!!!! I've only been living here for 3 months and it has been the worst experience. For a couple examples: random charges showing up on my rent, them apologizing and saying they'll take it off, then it shows back up the next month. They tow anyone and everyone. They have a spot that says "overnight guest parking" and my friend got towed because she didn't have a "pass" but we were never told there needed to be a pass to park in the spot that ALREADY HAS A SIGN THAT SAYS OVERNIGHT GUEST PARKING. Management is rude and inconsiderate and they try so hard to cover up how awful the apartment is by throwing events to try and keep everyone from letting everyone know this apartment is the worst in Columbia. In conclusion: over priced, poor management, do not live here. read more

I've only just started living at aspyre and already I've already had a fair amount of issues. When I signed my lease back in March they were transitioning to new management (again) and so I went in thinking a pet fee was $350 and now its $500 PLUS a monthly pet fee, the rent price is completely false because they tack on random fees on top of it (on top of rent is a $35/month charge for having furniture... but its mandatory that you use their furniture instead of bringing your own). My hallway is absolutely disgusting (dog pee that hasn't gotten cleaned up as well as scuff marks everywhere), the management office seems like it is always closed, they advertise free printing but you have to bring down your own copy paper (because who doesn't have copy paper just sitting around in their apartment). My front door does not stay closed unless its locked, one night there were drunk girls screaming in the hallway for a solid 20+ minutes before someone stopped them. The guest parking lot is super small even though they have two whole floors of extra parking lot space, and even though you pay to have a key fob you have to get a parking sticker...but their leasing office is ALWAYS closed and even though I pay for parking my car got towed this morning because I couldn't get a parking sticker in time. Everything about aspyre seems to be a racket to get more money out of you read more

Last spring, I took a tour of Aspyre at Assembly Station apartment building in downtown Columbia. The reason I took the tour was because I am a college student and, starting in Fall 2015, I would not be provided on campus housing, so I began looking at off campus locations to possibly live in for the following fall. Aspyre attracted me because, even though it was off campus, it was still considered relatively close, located just down the road from the Strom Thurmond Fitness and wellness Center. I went with two friends, and as we entered the leasing office of the building we were greeted by one of the leasing agents. We had scheduled an appointment to receive a tour beforehand. After filling out a quick contact information sheet, the leasing agent began the tour. The mode of transportation for the tour was walking since we were only touring the apartment building, display room, and parking garage. The tour began with all the downstairs amenities. The leasing agent first showed us where the resident mailboxes were, and then proceeded to show us the apartment resident clubroom, which included a sofa, TV, bar, and high speed internet. Next we saw the visitor parking lot and then the outside pool area, which also had pool chairs, tables, a putting green and more. The last thing on the tour was the display room. It was a 2-bedroom, 2-bathroom space that included a living room and a medium sized kitchen. The model room was completely furnished and designed for aesthetic appeal. The tour guide was incredibly helpful. From the beginning he exemplified his knowledge of the building and amenities and assured us that he could answer any questions we had. From location to location, he was very informative, covering all the details and highlighting the best parts of the property. He was a college student, which made him more relatable to my friends and me, while also being able to provide us with a student's perspective on what it's like to live in Aspyre. One question we asked was about his living experience and how much utility costs typically are. He was able to give us a sincere answer without discrediting the building. Overall his role on the tour was vital and very impactful to our experience. The main service of the tour was to provide information about the apartment building in hopes of getting us to sign a lease with them. While the building was beautifully designed and the staff was friendly, I ended up choosing another student apartment building that is even closer to campus. However if I weren't living in my current apartment, Aspyre would definitely be my next choice. You can't beat the amenities, location, and building design. The impact Aspyre had on me was a good one. It was nice to know that I have a great option for living accommodations should I decide to move out of my current apartment. Aspyre has a strong impact on our local community as well. Being that it's located in the downtown of a college town, the student apartment does well in hiring a relatable staff and providing apartments that are clean, safe, and livable for students. read more

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PARENTS: WARNING: Do not let your students rent here. This company is awful. My daughter lived there during here senior year 2016 - 2017. She graduated in May 2017, her lease was up on 7/31/17. On December 4th, 2017 we received an email alleging damage that was not there when she left in May. I WAS THERE OVER THE SUMMER WHEN MY SON WAS AT ORIENTATION and when I arrived, there were carpet dryers all over. Her apartment was wide open. Other people had access after she left. We went back and forth with them and they accepted my email stating that she was not responsible and indicated they would put this in her file. This was in February 2019. We now have received a collection notice. DO YOURSELF A FAVOR AND DO NOT ALLOW YOUR STUDENT TO RENT HERE. read more

Looks great, it's convenient, and we felt it was a safe place for students to live. Our son lived there 2016-2017. He was "matched" with a roommate who had a dog (which my son didn't mind) but the roommate moved out in December. No one from the office bothered to come in and check what condition the apartment was in when he left and we were subsequently billed for $300.00 to replace carpet that was ruined by a pet. Our family came to Columbia to help him move out in May and we left the place cleaner than it was when he moved in and still get ripped off for something he didn't do. Wouldn't recommend Aspyre unless you like paying to replace carpet that was already ruined before you move in. read more

I lived here prior to new management and had little to no issues. The rent was fairly high before new management, but now its ridiculous. Beware that when you sign you are going to end up paying way more than that each month due to the endless amounts of hidden and obscure fees. My utilities tripled once new management took over. Yes, tripled. I lived here an entire year prior to new management and never exceeded my 50$ cap. Since new management I have all of a sudden experienced overage...an overage that has resulted my utilities into being almost $300 with no explanation and no change of lifestyle on my part. Since new management the parking price has doubled. You are paying for location at this place, and thats it. Nothing more. The staff are nice until you have an issue, need information, or simply question them regarding prices. My cable was turned off recently due to them failing to pay spectrum the $3.69 that I paid them 2 months prior for, for an on demand movie. It is always one thing after a next at this place and I honestly didn't want to dislike it here, but I am more than ready to LEAVE. If you compare this place to other apartments around Columbia you will find that there are much nicer places for more reasonable prices. Again, you are paying for location here but at the end of the day it isn't worth it. Trust me. read more

If you would like your air to be recycled, your blinds to fall down, and your power to go out randomly live at Younion! Here at Younion they have a wide variety of activities you can choose from these include: swimming in a green mold covered pool and working out in a gym where none of the equipment work! If your lucky you may even get to smell someone's throw-up in the outdoor staircase for months because no one cleans it up! If you are thinking about living here don't. I am a first year freshman and have been sick 5 times living in this building Mono, Flu, Sinus Infenction, Strep, and Covid. Me and my friends who live here think there is something in these walls because all of us keep getting sick. Another thing to mention this complex is NOT walkable to campus. If anyone tries to tell you it is they are lying straight to your face. My shortest walk is to Darla and it's 20 minutes. You may think to yourself it will be nice to have your own bathroom shower etc. but it isn't worth it TRUST ME! I cannot wait until the day my lease ends so I can never come back to this horribly managed apartment complex. Don't live here trust me! read more

Do not stay here - utility bills are unusually high, poor maintenance, lots of issues such as parking gates always broken. Staff are not helpful if they respond at all. Beware on move out as they will hit you hard with charges even though cleaner / better shape than move in - have good documentation and photos of any issues at move in and ensure you log maintenance requests for everything read more

In 2015 I took a job working for the state of South Carolina. As I was transitioning from Ravenel to Columbia, I stayed with a family member for two months until I found a place of my own. While staying with my family member I reached out to my friend who was from the area and she gave me and my mother some directions on where to look for decedent places. After searching for a while I saw lady helping her daughter move into Aspyre Apartments. When I first walked into the leasing office it didn't take long to receive help from the friendly staff. They explained how each section of the apartment complex had different prices. After listening and asking questions, I filled out an application. As a graduate who had only been out of college for just over a year, Aspyre provided just about every amenity that I needed in an apartment complex. For example, the location of the complex allows me to walk to work, nearby restaurants, and other activities like the University of South Carolina sporting events. Other selling points that got my attention were the free internet along with a washer and dryer. While filling out my application they did tell me I may or may not have a suitemate. Similar to college living; I would have to share the living room and kitchen area with them. Overall if you are just starting your career or getting ready for graduate school and looking for an apartment that has an individual lease with affordable pricing of $600-$800 then Asprye apartments is the spot for you. read more

Me and my husband subleased from 2 people that lived in as we were desperate to find somewhere to move. Long story short, we have dreaded coming home everyday, besides inside our home. We have had SO many problems, the gate is always broken, which means any and everyone can come inside without a fob key, leaving people that pay almost $900 in rent with no where to park, I have been towed almost 4 times, and have had friends towed from the overnight visitor parking. Why? Bc "you get a pass from the leasing office" which closes at 6 so how does that work? It's a daycare living here. I've had my doormat stolen, I've had people coming to my home about the amount of "noise during quiet hours" which were NEVER released to me. The pool and the sauna have been out of order for entirely too long. While it was cold our heater didn't work, now that is blazing outside, our AC has gone out and it's taken 2 almost 3 days just have someone come look at it, inside of our apartment is 92 degrees, and it's the middle of July. The leasing office attendants are NEVER any help, all they want to do is argue when you place a complaint. Nothing is as it seems when they have you sign this lease. If you aren't a student at USC Columbia, don't even waste your time; there's new rules EVERYDAY. We signed a lease to pay rent in a dorm for lack of better words. Don't get me started on being black living here, your "neighbors" look at you like you're an exhibit in a zoo. I don't recommend anyone spending their money here. read more

I had a small maintenance problem the other day (one of my lightbulbs blew). I came down to the front office to file a maintenance request and Grayson was so friendly and helpful! She ensured that it wasn't a problem and she would let the right people know so that it could be fixed. Within 10 minutes the issue was resolved and I was super impressed with not only the efficiency of service but of how friendly everyone I encountered was. read more

I had several issues moving in, including my aircon not working on the day and week after moving in. After a lot of back and forth, they eventually got a small portable one until the part on order got in. The maintenance team was short staffed at this time as well and I really appreciated all of their efforts. The furniture is all very nice, but the carpets need replacing. The maintenance staff has been quick about all other minor issues. My biggest issue right now is the visitor parking. We have very limited 4-hour parking and have to pay $5 for a parking pass for anything longer which is very inconvenient and frustrating for college students who are already on tight budgets. There is also no place if a friend comes over unplanned after office hours and you cannot get a pass. This occurred recently and a friend got their car towed. However, the manager, Michelle was extremely helpful in clearing up the situation. The events put together, especially during finals week, have been nice to have around and make it feel more like a community. The office staff is also friendly, especially Jasmine who has been very helpful to me personally. The closeness to campus has also been ideal and the shuttles are nice to have if you plan ahead. Overall I have been pleased, even though the price is a bit high, and I am interested to see what the "million dollar renovations" will produce... read more

Although the apartments are nice, they are quite overpriced and the management is absolutely horrible. (Maybe that's why they've had to keep changing and actually just getting worse.) Maybe if you are lucky, you can have a good experience here but I have been consistently unlucky. These are my complaints (in bullet form because they are too many for paragraphs): * When signing leases back in January, my application went through just fine. However, my roommate's application was lost in the void because of the change in management. Even though it was their fault, we were required to pay for a more expensive room because they sold out of ours and my roommate was required to pay the new higher price enacted by the new management. On top of that, they told him he would not have to pay a second application fee but kept trying to sneak it into his bill at various times. * Once getting here, we were placed in a handicap accessible apartment without any prior warning. As such, we are missing several feet of cabinet space, have fake showers which allow water to go everywhere and are occupied by a fold down chair which makes the small shower even smaller. (I talked to them and they told me both that they are required to have a certain number of handicap apartments and that they are planning to convert them in about a month (I've been living here for almost 3 months) so I'm pretty sure that was a complete lie). The reasoning they gave for the placement was that they simply didn't know because of the change in management (starting to see a pattern). * One of my friends was hurt even more by the change of management. His room was aparently forgotten in general so when he moved in, the place had not been cleaned and it had a major roach problem to the point that only food in the refrigerator was safe. He had to fight a legal battle with Aspyre in order to get them to spray which they supposedly do regularly anyway. Finally they agreed and he was forced to live elsewhere for three days with no compensation (I believe he actually was still paying for the apartment during that time.) * I do not swim regularly but one day I decided to go give the lap pool a try so I got my gear together and went over to it only to find that the pool was as green as Lake Murray. Then for a hurricane, they lowered the "resort" pool to prevent flooding. During the storm, it also got pretty gross, which is understandable. However, once the storm was done, rather than cleaning the pool, they just filled it up until it was the right height but still green. It took about two weeks for them to finally take the time to clean the pool and return it to its normal state. I'm still not sure if they've cleaned the lap pool. read more

Would not recommend this complex to anyone. My roommate and I signed our lease with Aspyre back in October 2017. We moved in August 2017 and opened our doors for the first time to disgustingly stained carpets, a broken cabinet door, broken laundry room door, burnt out light bulbs, chewwed up cabinets from previous tenants animals, a massive hole in my closet door and there was still dry toothpaste and hair in my sink, the floor of my shower was brown and toilet bowl were both left dirty as well. Maintenance fixed the broken door with the shittiest patch and paint job I have ever seen, and couldn't do anything about the cabinets or laundry room door. After only two months of living here they pressured current residents into resigning saying they would give up your bed space if you haven't decided by the end of the month. My roommate and I were so busy and already stressed with school and work neither of us had the time to tour other places so we resigned our lease for the 2019-2020 school year. Then, the complex rebranded to "YOUnion" and from there everything has been downhill. My roommate and I have collectively payed over $250 on electricity for a TWO bedroom apartment. My mom doesn't even pay that for a TWO STORY SIX bedroom HOUSE. On top of this, we payed almost $1000 a month without access to any of our amenities for 5+ months with no compensation while they were in the process of their "million dollar renovation". Following the renovation the complex flooded and now we once again have no access to any of our amenities and they seem to be in no rush to fix anything considering its been over a month now. The people working in the office are clueless and no help. They can't answer simple question and will tell you to come back to speak to a manager however the manager is never in the office to speak to. We did not resign our lease for next year and we are counting down the days til move out! read more

the leasing office was absolutely terrible. we called in advance and when we got there they acted like they had no clue who we were. the people working in the office had no answers to any questions and were rude and annoyed that we were there. even the manager of this leasing office was rude and seemed annoyed of us being there. would never stay here. read more

I am the recent visitor of a resident at Assembly Station at 1000 Whaley Street, which is managed by Aspyre. I first attempted to park in the visitor parking lot on the back side of the building, but every spot was taken. I drive a TINY Smart ForTwo, and I could not even find an appropriate spot for my car. I texted my friend who lives there, and he told me to come to the main side of the building and park at the leasing office. I told him I do not want to be towed, and he told me that I need not worry, because it is after hours very late on a Saturday night, and that Aspyre Leasing often TELLS it's residents to allow their visitors to park there if the vistor parking lot is filled to capacity. What's even more, is that there is even a large, easy to read sign, that states that cars will be towed between certain hours, directly above the parking spots. I was parked there WELL OUTSIDE OF THESE HOURS. This sign leads one to believe that there are not any other *conflicting* signs posted ELSEWHERE. However, this is not the case. The door into the building has a small 8.5"x11" unprofessionally printed notice that unapproved vehicles parked in this area at ANY TIME will be towed. However, I could not see this notice because the door was being held open for me by the resident who was letting me in (access is by key card or fob only.) After seeing the large sign stating the towing hours, and being reassured by the resident, and the door being held open for me - therefore preventing me to view the SMALL, CONFLICTING notice on the door, I was prevented from being notified of the regulations. Of course, my car was towed, and I walked around the whole area, eventually walking up to Sonic to get a wifi signal to get in touch with my friend to take me home. It was below freezing, and my hands were literally numb. This sort of business practice is appalling, predatory, and it wouldn't surprise me if either the towing company (Absolute Towing at 1000 Buff Street) or Aspyre Leasing isn't getting kickbacks from the other. After being out in the bitter cold for hours, stranded, I am now sick with painfully swollen tonsils and I am on a WARPATH to stop this extremely shady and unprofessional practice. Just google "aspyre assembly station towing" and see for yourself just how many people are FED UP with this. read more